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Patient Intake Coordinator Jobs in Michigan (NOW HIRING)

Jayes Tech LLC

Patient Intake Coordinator

Ypsilanti, MI · On-site

$20 - $30/hr

Position Overview The Intake Coordinator - Specialty, Home Infusion, and Ambulatory Infusion Center ... Verify patient demographics and Michigan payer coverage; update insurance information using systems ...

Optimal Care

Home Health Intake Coordinator

Bingham Farms, MI · On-site

$16.50 - $22.50/hr

As a Home Health Intake Coordinator, you'll serve as a vital connection between patients, families ... You'll manage patient intake and data entry, verify referral information, audit admission ...

AdvisaCare

Home Health Intake Coordinator

Troy, MI · On-site

$17 - $23.25/hr

As a Home Health Intake Coordinator, you will be the first point of contact for patients and families, responsible for gathering essential patient information, verifying insurance coverage, and ...

AdvisaCare

Home Health Intake Coordinator

Troy, MI · On-site

$17 - $23.25/hr

As a Home Health Intake Coordinator, you will be the first point of contact for patients and families, responsible for gathering essential patient information, verifying insurance coverage, and ...

AdvisaCare

Home Health Intake Coordinator

Troy, MI

$17 - $23.25/hr

As a Home Health Intake Coordinator, you will be the first point of contact for patients and families, responsible for gathering essential patient information, verifying insurance coverage, and ...

AdvisaCare

Home Health Intake Coordinator

Troy, MI · On-site

$17 - $23.25/hr

As a Home Health Intake Coordinator, you will be the first point of contact for patients and families, responsible for gathering essential patient information, verifying insurance coverage, and ...

Optimal Care

Patient Services Intake Coordinator

Jackson, MI · On-site

$16.50 - $22.25/hr

As a Hospice and Physician Services Intake Coordinator, you'll serve as a critical first point of ... quality patient care. This role is ideal for someone who thrives in a fast-paced healthcare ...

AdvisaCare

Home Health Intake Coordinator

Portage, MI · On-site

$17 - $23/hr

The Home Health Intake Coordinator is responsible for ensuring that benefit information, initial authorization and patient liability are obtained prior to the clinical staff starting care. This ...

AdvisaCare

Home Health Intake Coordinator

Portage, MI · On-site

$17 - $23/hr

The Home Health Intake Coordinator is responsible for ensuring that benefit information, initial authorization and patient liability are obtained prior to the clinical staff starting care. This ...

AdvisaCare

Intake Coordinator

East Lansing, MI · On-site

$17 - $23.25/hr

The Intake Specialist is responsible for ensuring that benefit information, initial authorization and patient liability are obtained prior to the clinical staff starting care. This position also ...

AdvisaCare

Intake Coordinator

East Lansing, MI · On-site

$17 - $23.25/hr

The Intake Specialist is responsible for ensuring that benefit information, initial authorization and patient liability are obtained prior to the clinical staff starting care. This position also ...

AdvisaCare

Intake Coordinator

East Lansing, MI

$17 - $23.25/hr

The Intake Specialist is responsible for ensuring that benefit information, initial authorization and patient liability are obtained prior to the clinical staff starting care. This position also ...

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Patient Intake Coordinator information

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$10

$16

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How much do patient intake coordinator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for patient intake coordinator in Michigan is $16.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $16.97 per hour, depending on experience, location, and employer.

What does a patient intake coordinator do?

A Patient Intake Coordinator is responsible for greeting patients, collecting their personal and medical information, verifying insurance details, and ensuring all necessary paperwork is completed before appointments. They serve as the first point of contact in a healthcare facility, helping to streamline the check-in process and maintain accurate records. Their role is essential for efficient patient flow and effective communication between patients, healthcare providers, and administrative staff.

How does a patient intake coordinator typically collaborate with clinical and administrative teams during the patient admission process?

As a Patient Intake Coordinator, you play a key role in bridging communication between patients, clinical staff, and administrative teams. You'll gather essential information from patients, verify insurance, and ensure all documentation is accurate and complete before patients are seen by medical professionals. Coordinators often work closely with nurses, physicians, and billing departments to resolve any discrepancies and ensure a seamless admission experience. Effective collaboration and organizational skills are crucial for managing multiple tasks and maintaining a smooth workflow in a fast-paced healthcare environment.

What are the key skills and qualifications needed to thrive as a patient intake coordinator, and why are they important?

To thrive as a Patient Intake Coordinator, you need strong organizational skills, attention to detail, and knowledge of medical office procedures, often supported by a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, insurance verification tools, and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities help you build rapport with patients and ensure smooth workflows. These skills are essential for accurately collecting patient information, optimizing office efficiency, and providing a positive first impression in healthcare settings.

What is the difference between Patient Intake Coordinator vs Medical Receptionist?

AspectPatient Intake CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Job ResponsibilitiesScheduling, patient data collection, insurance verification, initial patient assessmentsGreeting patients, answering phones, scheduling appointments, administrative tasks

While both roles involve front-office duties in healthcare settings, the Patient Intake Coordinator focuses more on patient data collection and insurance processes, whereas the Medical Receptionist handles general administrative tasks and patient greeting. The Coordinator often requires additional knowledge of healthcare procedures, making it a more specialized position within the patient intake process.

Is a patient intake coordinator job stressful?

A patient intake coordinator job can be stressful due to managing multiple patient interactions, coordinating schedules, and ensuring accurate data entry. The role often requires strong organizational skills and the ability to handle high-pressure situations, especially in busy healthcare environments.

What are the most commonly searched types of Patient Intake jobs in Michigan?

The most popular types of Patient Intake jobs in Michigan are:

What are popular job titles related to Patient Intake Coordinator jobs in Michigan?

For Patient Intake Coordinator jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Patient Intake Coordinator jobs in Michigan look for?

The top searched job categories for Patient Intake Coordinator jobs in Michigan are:

What cities in Michigan are hiring for Patient Intake Coordinator jobs?

Cities in Michigan with the most Patient Intake Coordinator job openings:

Patient Intake Coordinator jobs near you
Infographic showing various Patient Intake Coordinator job openings in Michigan as of August 2026, with employment types broken down into 3% As Needed, 67% Full Time, 19% Part Time, 2% Temporary, 8% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,910 per year, or $16.3 per hour.

Patient Intake Coordinator

Jayes Tech LLC

Ypsilanti, MI • On-site

$20 - $30/hr

Full-time

Re-posted 5 days ago

Job description

Position Overview

The Intake Coordinator – Specialty, Home Infusion, and Ambulatory Infusion Center is responsible for managing end-to-end referral intake across ambulatory infusion, home infusion, and specialty pharmacy patients. This position ensures timely insurance verification, benefit investigation, prior authorization support, and accurate data entry into payer portals and pharmacy systems such as Caretend, supporting a Monday–Friday 8:30 a.m.–5:00 p.m. schedule with flexibility for workload-driven after-hours support.
Key Responsibilities

  • Receive, review, and triage new referrals for specialty medications, home infusion therapies, and ambulatory infusion center services, creating complete and accurate intake records.
  • Verify patient demographics and Michigan payer coverage; update insurance information using systems such as Availity and other payer portals for all sites of care.
  • Conduct benefit investigations and support prior authorization processes for infusion medications, specialty drugs, and HCPCS-coded supplies used in the home and in the ambulatory infusion center.
  • Collaborate with billing and reimbursement teams to ensure accurate HCPCS data, proper payer selection, and clean claims submission for specialty, home infusion, and ambulatory infusion services.
  • Use pharmacy systems such as Caretend to enter orders, verify dose, volume, and day supply, and perform basic pharmacy calculations related to infusion therapies under pharmacist guidance.
  • Coordinate with pharmacists, nurses, and scheduling staff to ensure timely medication preparation, delivery, and nursing visits for home patients, and appropriate chair time and nursing coverage in the ambulatory infusion center.
  • Communicate financial responsibility, including copays, coinsurance, and deductibles, to patients and caregivers and escalate complex issues to billing or compliance as needed.
  • Manage high-volume phone, fax, and electronic referral queues, routing communication to appropriate departments while maintaining a professional, service-focused demeanor.
  • Support after-hours/on-call operations when workload dictates by assisting with urgent referrals, benefit checks, or documentation updates in accordance with on-call protocols.
  • Maintain organized electronic documentation, including scanned orders, authorizations, and intake forms, in accordance with internal policies and external regulatory requirements.
  • Participate in performance improvement initiatives related to intake accuracy, shipping and supply data integrity, and patient communication, including HCPCS mapping in delivery and documentation systems.
Required Qualifications

  • High school diploma or equivalent; post-secondary coursework in healthcare, pharmacy technology, or medical billing preferred.
  • 2–3 years of experience in specialty pharmacy, home infusion, ambulatory infusion center intake, or medical intake/insurance verification, with specific experience working with Michigan payers.
  • Proficiency with payer systems such as Availity and similar web portals for eligibility, benefits, and authorization workflows.
  • Experience using pharmacy management/EHR systems such as Caretend for intake, order entry, and documentation.
  • Working knowledge of HCPCS billing codes and basic understanding of infusion-related billing requirements for drugs and supplies across ambulatory and home settings.
  • Ability to perform basic pharmacy calculations (dose, volume, rate, and day supply) with strong attention to detail.
  • Demonstrated multitasking skills in a busy, deadline-driven environment, Monday–Friday 8:30 a.m.–5:00 p.m., with flexibility for workload-driven after-hours support.
  • Proficiency in Microsoft Excel and Word and comfort working with shared spreadsheets, logs, and intake dashboards.
  • Excellent written and verbal communication skills, including professional email, telephone etiquette, and clear, concise documentation.
Skills and Competencies

  • Detail-oriented with a strong focus on accuracy in data entry, eligibility verification, pharmacy calculations, and HCPCS coding to support clean claims and timely reimbursement.
  • Strong customer service and interpersonal skills when discussing coverage, financial responsibility, and scheduling with patients and caregivers in both home and ambulatory settings.
  • High level of organization and ability to prioritize referrals, follow up on missing information, and track authorization status across multiple service lines.
  • Collaborative mindset with the ability to work effectively with pharmacists, technicians, nurses, billing staff, and leadership in a specialty, home infusion, and ambulatory infusion center environment.
  • Commitment to compliance with HIPAA, payer rules, and internal quality assurance and performance improvement initiatives.