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$30

How much do patient experience associate jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for patient experience associate in the United States is $23.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $28.37 per hour, depending on experience, location, and employer.

Is being a PCA a stressful job?

A Patient Experience Associate role can be stressful due to the fast-paced healthcare environment, emotional interactions with patients, and the need to handle multiple tasks efficiently. Strong communication skills and emotional resilience are important to manage the demands of the job effectively.

What jobs pay 4000 a week without a degree?

Patient Experience Associates typically do not earn $4,000 weekly without specialized experience or certifications. High-paying roles that can reach this level without a degree often include sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience, licensing, or certifications rather than formal education. These jobs may require strong interpersonal skills, technical knowledge, or entrepreneurial effort to achieve such income levels.

What are good jobs for patient care experience?

Patient Experience Associates often find that roles such as medical assistants, patient coordinators, or healthcare receptionists are good options, as they involve direct patient interaction and communication skills. These positions typically require strong interpersonal skills, basic medical knowledge, and sometimes certification or training in healthcare procedures.

What is the difference between Patient Experience Associate vs Patient Services Coordinator?

AspectPatient Experience AssociatePatient Services Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; healthcare customer service experience
Work EnvironmentHospitals, clinics, outpatient centersHospitals, clinics, healthcare facilities
Primary ResponsibilitiesEnhancing patient satisfaction, addressing concerns, guiding patientsScheduling, patient communication, coordinating services
Industry UsageCommonly used in healthcare settings to improve patient experienceUsed in healthcare to manage patient interactions and logistics

The Patient Experience Associate focuses on improving patient satisfaction and addressing concerns, while the Patient Services Coordinator handles scheduling and logistical tasks. Both roles are vital in healthcare settings and often overlap in patient interaction, but their primary functions differ.

How does a Patient Experience Associate typically collaborate with clinical staff to improve patient satisfaction?

Patient Experience Associates work closely with nurses, doctors, and other clinical staff to address patient concerns and ensure a positive experience throughout their healthcare journey. They often act as a liaison, communicating feedback from patients to the care team and helping to resolve issues in real time. This collaborative approach helps identify areas for improvement and ensures that patient needs are met promptly and professionally. Regular meetings and interdisciplinary rounds are common opportunities for Patient Experience Associates to contribute insights and advocate for patient-centered solutions.

What is a Patient Experience Associate?

A Patient Experience Associate is a healthcare professional responsible for ensuring that patients have a positive and comfortable experience during their visit to a medical facility. They typically assist with patient intake, answer questions, address concerns, and act as a liaison between patients and medical staff. Their goal is to improve patient satisfaction by providing compassionate support, resolving issues, and facilitating clear communication. Patient Experience Associates may also collect feedback from patients to help healthcare organizations enhance their services.

Is patient experience a good career?

A career as a Patient Experience Associate involves improving patient satisfaction and communication within healthcare settings. It offers opportunities for interpersonal skills development and may require familiarity with healthcare policies and patient feedback tools. The role can provide stable employment with potential for advancement in healthcare customer service or administrative positions.

What are the key skills and qualifications needed to thrive as a Patient Experience Associate, and why are they important?

To thrive as a Patient Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHRs), and appointment scheduling software is important for daily tasks. Exceptional interpersonal skills, problem-solving ability, and empathy help you connect with patients and resolve concerns effectively. These skills and qualities are crucial for ensuring a positive patient experience, enhancing satisfaction, and supporting smooth healthcare operations.
More about Patient Experience Associate jobs
What cities are hiring for Patient Experience Associate jobs? Cities with the most Patient Experience Associate job openings:
What are the most commonly searched types of Patient Experience jobs? The most popular types of Patient Experience jobs are:
What states have the most Patient Experience Associate jobs? States with the most job openings for Patient Experience Associate jobs include:
What job categories do people searching Patient Experience Associate jobs look for? The top searched job categories for Patient Experience Associate jobs are:
Patient Experience Associate jobs near you
Infographic showing various Patient Experience Associate job openings in the United States as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $48,702 per year, or $23.4 per hour.

Patient Experience Associate

NY United Health Services

Norwich, NY • On-site

$16.35 - $21.49/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 hours ago

Job description

Position Overview
Under supervision, performs secretarial duties, utilizing knowledge of medical terminology and hospital, clinical, or laboratory procedures.
Primary Department, Division, or Unit:
Physician Services, UHS Chenango Memorial Hospital
Primary Work Shift:
Day
Regular Scheduled Weekly Hours:
40
Compensation Range:
$16.35 - $21.49 per hour, depending on experience
Education/Experience
Minimum Required:
  • High School Diploma or equivalent.
Preferred:
  • Two years' experience in medical environment with working knowledge of insurance applicable to outpatient medical care.
  • Proficient computer skills, knowledge of Medical Terminology, experience with scheduling.
License/Certification
Preferred:
  • Current driver's license

Why You'll Love Working at UHS
At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life.
A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.
Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.
A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.
About United Health Services
United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.
At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us!
United Health Services is an Equal Opportunity Employer.
United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.

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