ZipRecruiter

Log In

1

Patient Experience Associate Jobs (NOW HIRING)

TelyRx

Customer Experience Associate

Clearwater, FL · On-site

$20/hr

Customer Experience Associate (Full-Time, In-Person) Flexible Schedule | Daytime, Evening, and ... By leveraging technology and a patient-centered approach, TelyRx is transforming how people ...

previous pagenext page

Showing results 21-40

All JobsHealthcare JobsHospital JobsMedical Services Coordinator JobsPatient Experience Associate Jobs

Patient Experience Associate information

See salary details

$12

$23

$30

How much do patient experience associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for patient experience associate in the United States is $23.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $28.37 per hour, depending on experience, location, and employer.

What is a patient experience associate?

A Patient Experience Associate is a healthcare professional responsible for ensuring that patients have a positive and comfortable experience during their visit to a medical facility. They typically assist with patient intake, answer questions, address concerns, and act as a liaison between patients and medical staff. Their goal is to improve patient satisfaction by providing compassionate support, resolving issues, and facilitating clear communication. Patient Experience Associates may also collect feedback from patients to help healthcare organizations enhance their services.

How does a patient experience associate typically collaborate with clinical staff to improve patient satisfaction?

Patient Experience Associates work closely with nurses, doctors, and other clinical staff to address patient concerns and ensure a positive experience throughout their healthcare journey. They often act as a liaison, communicating feedback from patients to the care team and helping to resolve issues in real time. This collaborative approach helps identify areas for improvement and ensures that patient needs are met promptly and professionally. Regular meetings and interdisciplinary rounds are common opportunities for Patient Experience Associates to contribute insights and advocate for patient-centered solutions.

What are the key skills and qualifications needed to thrive as a patient experience associate, and why are they important?

To thrive as a Patient Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHRs), and appointment scheduling software is important for daily tasks. Exceptional interpersonal skills, problem-solving ability, and empathy help you connect with patients and resolve concerns effectively. These skills and qualities are crucial for ensuring a positive patient experience, enhancing satisfaction, and supporting smooth healthcare operations.

What is the difference between Patient Experience Associate vs Patient Services Coordinator?

AspectPatient Experience AssociatePatient Services Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; healthcare customer service experience
Work EnvironmentHospitals, clinics, outpatient centersHospitals, clinics, healthcare facilities
Primary ResponsibilitiesEnhancing patient satisfaction, addressing concerns, guiding patientsScheduling, patient communication, coordinating services
Industry UsageCommonly used in healthcare settings to improve patient experienceUsed in healthcare to manage patient interactions and logistics

The Patient Experience Associate focuses on improving patient satisfaction and addressing concerns, while the Patient Services Coordinator handles scheduling and logistical tasks. Both roles are vital in healthcare settings and often overlap in patient interaction, but their primary functions differ.

More about Patient Experience Associate jobs

What cities are hiring for Patient Experience Associate jobs?

Cities with the most Patient Experience Associate job openings:

What are the most commonly searched types of Patient Experience jobs?

The most popular types of Patient Experience jobs are:

What states have the most Patient Experience Associate jobs?

States with the most job openings for Patient Experience Associate jobs include:

What are popular job titles related to Patient Experience Associate jobs?

For Patient Experience Associate jobs, the most frequently searched job titles are:

Patient Experience Associate jobs near you
Infographic showing various Patient Experience Associate job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $48,702 per year, or $23.4 per hour.

Patient Experience Associate - Seaside Farms

Mount Pleasant, SC • On-site

Sweetgrass Pharmacy and Compounding
1 - 10 employees
Learn more about Sweetgrass Pharmacy and Compoundingexternal

$16.25 - $20.50/hr

Full-time

Re-posted 27 days ago

Job description

The Opportunity:
If you're looking to make a meaningful career move-or start one from scratch-this is your moment. At Sweetgrass Pharmacy and Compounding, we're not your typical pharmacy. We're a place where energy meets empathy, where your first step in the medical field can open doors to roles in lab tech, shipping, production, or data entry. This isn't just a cashier job-this is a launchpad.
Why We Call It Patient Experience Associate:
You're not just scanning items. You're the first person our patients meet-and that moment matters. Whether you're guiding someone through their prescription pickup or introducing them to something new in our retail space, your impact is felt immediately.
What You'll Do:
  • Greet patients like they're walking into the most welcoming pharmacy in town-because they are.
  • Process transactions with accuracy and a smile.
  • Keep our front retail area clean, organized, and stocked.
  • Learn our wellness products so you can speak to them confidently.
  • Connect patients with pharmacists for any specific medication questions.
  • Jump between the front counter and drive-through with ease.

Requirements
  • Energetic and upbeat-even on Monday mornings.
  • A people-person who listens, learns, and responds with care.
  • Flexible and fast on your feet (this job keeps you moving!).
  • Motivated to grow and ready to explore where this role could take you.

Apply