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Partnership Success Manager Jobs (NOW HIRING)

Teachstone is seeking a dynamic Partnership Success Manager (PSM) who recognizes that our success is deeply linked to our clients' outcomes. The ideal candidate is passionate about fostering ...

Teachstone is seeking a dynamic Partnership Success Manager (PSM) who recognizes that our success is deeply linked to our clients' outcomes. The ideal candidate is passionate about fostering ...

SUMMARY Q2 is seeking a Partner Success Manager to support the onboarding, maintenance, and sales success of our third-party partner ecosystem. This individual will be part of Q2's Innovation Studio ...

SUMMARY Q2 is seeking a Partner Success Manager to support the onboarding, maintenance, and sales success of our third-party partner ecosystem. This individual will be part of Q2's Innovation Studio ...

Partnership Success Associate

New York, NY · On-site +1

$60K - $70K/yr

Manager, Partnership Success We're looking for a motivated, detail-oriented professional with 1-4 years of experience in media, advertising, or advanced TV to join our growing Partnership Success ...

Partner Success Manager (PSM) Remote, US Description We are seeking a Partner Success Manager (PSM) to join our growing Partner Success team. This is a strategic, post-launch role focused on ...

Partner Success Manager As a Partner Success Manager, you will be the primary strategic partner for our retail clients, helping translate complex AI capabilities into clear business outcomes. You ...

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Partnership Success Manager information

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$32.5K

$83.1K

$140K

How much do partnership success manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for partnership success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

How does a Partnership Success Manager typically collaborate with internal teams to ensure partner satisfaction?

Partnership Success Managers work closely with various internal departments—such as sales, marketing, product, and customer support—to deliver a cohesive experience for partners. They often serve as the main communication bridge, relaying partner feedback, coordinating joint initiatives, and troubleshooting issues that may arise. This cross-functional collaboration ensures that partner needs are met promptly and that mutual goals are aligned, which is critical for long-term partnership success.

What does a Partnership Success Manager do?

A Partnership Success Manager is responsible for building and maintaining strong relationships between their company and its strategic partners. They ensure that both parties achieve their goals by coordinating communications, resolving issues, and identifying opportunities for growth. Their role often includes onboarding new partners, monitoring performance metrics, and collaborating with internal teams to deliver value. Ultimately, their goal is to maximize the success and satisfaction of both the company and its partners.

What are the key skills and qualifications needed to thrive as a Partnership Success Manager, and why are they important?

To thrive as a Partnership Success Manager, you need strong relationship management skills, business acumen, and experience in account management or client-facing roles, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software, data analytics tools, and project management systems is typically required. Outstanding communication, problem-solving abilities, and the capacity to collaborate across teams help individuals excel in this position. These skills are crucial for building trust, driving partner satisfaction, and ensuring mutual growth in strategic partnerships.

What is the difference between Partnership Success Manager vs Account Manager?

AspectPartnership Success ManagerAccount Manager
Primary FocusBuilding and maintaining strategic partnerships, ensuring mutual growthManaging client accounts, ensuring customer satisfaction and retention
Work EnvironmentCollaborative, often with external partners and internal teamsCustomer-facing, primarily with existing clients
Required SkillsRelationship management, strategic planning, communicationCustomer service, sales, problem-solving

The Partnership Success Manager focuses on developing and nurturing strategic partnerships to drive mutual success, while the Account Manager primarily manages existing client accounts to ensure satisfaction and retention. Both roles require strong relationship skills but differ in scope and objectives.

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Partnership Success Manager

Full-time

Posted 20 days ago


Job description

Company Overview:
Do you enjoy making a difference in a child's life, transforming education, and evolving learning? Come join Teachstone, the interaction company! Teachstone® was founded in 2008 to deliver the Classroom Assessment Scoring System® (CLASS®) nationwide and around the globe. Developed through years of research, the CLASS observation tool measures the interactions between teachers and children, which have been shown to drive learning and lifelong achievement. Teachstone helps organizations conduct classroom observations and provides professional development so that teachers improve, and children learn more. Our online subscription service, myTeachstone, simplifies CLASS implementation by combining observation data with a robust library of CLASS resources and professional development.
At Teachstone, everything we do is about improving the ways teachers interact with their students. We train coaches and observers, build and deliver online support programs, design professional development - all of it grounded in one proven fact: the interactions teachers have with students have a lasting impact on their academic and developmental success. By helping educators describe, measure and improve their interactions and relationships with students, Teachstone is transforming education nationwide, one interaction at a time.
Role Overview:
Teachstone is seeking a dynamic Partnership Success Manager (PSM) who recognizes that our success is deeply linked to our clients' outcomes. The ideal candidate is passionate about fostering meaningful, high-value client relationships and ensuring clients can achieve their goals using Teachstone solutions. As a key member of the Teachstone team, you will focus on client satisfaction, retention, and success by aligning Teachstone's offerings with client needs, providing proactive support, and serving as a trusted advisor. If you are a detail-oriented self-starter dedicated to high-quality client interactions and results-driven engagement, we want to hear from you.
Primary Responsibilities:
  • Client Success Strategy: Develop and execute strategies to increase client adoption, retention, and satisfaction, ensuring clients achieve their desired outcomes using Teachstone solutions.
  • Strategic Partnership: Act as a trusted advisor by understanding client goals, collaborating on strategies to meet those goals, and maintaining strong, ongoing relationships.
  • Advocate and Feedback Loop: Serve as the internal advocate for clients by gathering feedback and collaborating with internal teams to enhance Teachstone offerings and address client needs.
  • Onboarding and Implementation: Support onboarding and implementation processes to ensure a seamless and positive experience for new and existing clients.
  • Contract Logistics: Manage the logistics of contract delivery and renewal, ensuring all client agreements are executed efficiently.
  • Client Health Management: Monitor client health metrics, identify potential risks, and proactively develop solutions to support long-term client success.
  • Proactive Communication: Engage in regular, proactive communication with clients to ensure they receive maximum value from Teachstone solutions and maintain a strong, positive relationship.
  • Reporting and Optimization: Create and present detailed client reports, showcasing successes and providing actionable recommendations for further optimization of services.
  • Product Expertise: Maintain an in-depth understanding of Teachstone's product and service solutions to effectively support clients and address their needs.
  • Team Collaboration: Work closely with colleagues across teams to drive overall team success and foster a culture of collaboration.
Additional Responsibilities:
  • Client Presentations: Develop and deliver engaging presentations and webinars to clients, showcasing features, updates, and strategies for maximizing the impact of Teachstone solutions.
  • Process Improvement: Identify and implement opportunities for process improvement within the Partnership Success team to enhance client outcomes.
  • Other Duties as Assigned: Perform other duties that align with the Partnership Success Manager role and support organizational goals.

Role Qualifications:
  • Education: Bachelor's degree in education or a related field, or equivalent experience.
  • Experience: Three to five years in a client success, account management, service delivery/implementation, or related role.
  • Relationship Management: Proven ability to manage complex client relationships, build trust, and drive client success.
  • Educational Knowledge: Understanding of educational structures and best practices in child and teacher development.
  • Communication Skills: Exceptional written and verbal communication skills, with a talent for building rapport and engaging with clients effectively.
  • Travel: Willingness to travel as needed, up to 25%.
  • Technical Proficiency: Competence in word processing, spreadsheet, and database software (e.g., Microsoft Office, Google Drive Suite).
  • Product Familiarity: Knowledge of the Classroom Assessment Scoring System (CLASS®) and Teachstone products is a plus.
  • CRM Experience: Experience with Salesforce or similar CRM software is preferred.

What We Offer:
  • Fair, Competitive Pay: We ensure equal pay for equal work, using consistent salary bands based on market benchmarks, reviewed annually. Prior salaries, negotiation skills, or fear of conflict don't influence your pay.
  • Salary Range: 60,000-70,000 + 35,000 variable commissions, determined by your experience, skills and internal equity
  • Comprehensive benefits: We offer an inclusive benefits package to support your overall well-being. Eligibility depends on your role and employment status.

Ready to Make a Difference?
At Teachstone, we believe that every interaction shapes a brighter future. If you're passionate about transforming education and want to be part of a team that's committed to meaningful impact, we want to hear from you. Apply today and help us create classrooms where every child thrives!At Teachstone, we encourage all individuals to apply and bring their unique perspectives to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other characteristic protected by law. We value the different experiences and ideas our team members bring and believe they are essential to solving complex challenges and driving our mission forward.