ZipRecruiter

Log In

1

Partnership Success Manager Jobs in Springfield, MA

Symmetry Partners

Customer Success Manager

Glastonbury, CT · On-site

$115K - $125K/yr

The Customer Success Manager provides comprehensive training, partners with clients to develop and refine business strategies and supports customized service and growth plans aligned with each client ...

Insurity

Customer Success Manager

Hartford, CT

... and partners. What Our Senior Customer Success Manager Will Do Relationship Management * Primary ... point of management contact for assigned customers * Accurately capture minutes / actions from ...

Insurity

Customer Success Manager

Hartford, CT

... and partners. What Our Senior Customer Success Manager Will Do Relationship Management * Primary ... point of management contact for assigned customers * Accurately capture minutes / actions from ...

Milliman

Client Success Manager (MedInsight)

Windsor, CT · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Partner crossfunctionally to drive adoption, satisfaction and growth * Identify opportunities to ...

Lifeworks

Senior Customer Success Manager

Hartford, CT · On-site

$100K - $149K/yr

Support issue escalation management and partner with service delivery teams to manage account ... Success, Account Management, or a clientfacing relationship role * Proven experience managing ...

Pwc

Partnership Tax Manager - Indirect SALT

Hartford, CT · On-site

$73K - $244K/yr

... that contribute to the success of our Firm. You are expected to lead with integrity and ... partners. As a Manager you are expected to supervise, develop, and coach teams, manage client ...

next page

Showing results 1-20

All JobsPartnership Success JobsPartnership Success Manager JobsPartnership Success Manager Jobs in Springfield, MA

Partnership Success Manager information

See Springfield, MA salary details

$32.4K

$82.8K

$139.5K

How much do partnership success manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for partnership success manager in Springfield, MA is $82,774.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $98,700.00 per year, depending on experience, location, and employer.

How does a Partnership Success Manager typically collaborate with internal teams to ensure partner satisfaction?

Partnership Success Managers work closely with various internal departments—such as sales, marketing, product, and customer support—to deliver a cohesive experience for partners. They often serve as the main communication bridge, relaying partner feedback, coordinating joint initiatives, and troubleshooting issues that may arise. This cross-functional collaboration ensures that partner needs are met promptly and that mutual goals are aligned, which is critical for long-term partnership success.

What does a Partnership Success Manager do?

A Partnership Success Manager is responsible for building and maintaining strong relationships between their company and its strategic partners. They ensure that both parties achieve their goals by coordinating communications, resolving issues, and identifying opportunities for growth. Their role often includes onboarding new partners, monitoring performance metrics, and collaborating with internal teams to deliver value. Ultimately, their goal is to maximize the success and satisfaction of both the company and its partners.

What are the key skills and qualifications needed to thrive as a Partnership Success Manager, and why are they important?

To thrive as a Partnership Success Manager, you need strong relationship management skills, business acumen, and experience in account management or client-facing roles, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software, data analytics tools, and project management systems is typically required. Outstanding communication, problem-solving abilities, and the capacity to collaborate across teams help individuals excel in this position. These skills are crucial for building trust, driving partner satisfaction, and ensuring mutual growth in strategic partnerships.

What is the difference between Partnership Success Manager vs Account Manager?

AspectPartnership Success ManagerAccount Manager
Primary FocusBuilding and maintaining strategic partnerships, ensuring mutual growthManaging client accounts, ensuring customer satisfaction and retention
Work EnvironmentCollaborative, often with external partners and internal teamsCustomer-facing, primarily with existing clients
Required SkillsRelationship management, strategic planning, communicationCustomer service, sales, problem-solving

The Partnership Success Manager focuses on developing and nurturing strategic partnerships to drive mutual success, while the Account Manager primarily manages existing client accounts to ensure satisfaction and retention. Both roles require strong relationship skills but differ in scope and objectives.

What job categories do people searching Partnership Success Manager jobs in Springfield, MA look for? The top searched job categories for Partnership Success Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Partnership Success Manager jobs? Cities near Springfield, MA with the most Partnership Success Manager job openings:
Partnership Success Manager jobs near you
Infographic showing various Partnership Success Manager job openings in Springfield, MA as of May 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Nights. Highlights an 100% In-person job distribution, with an average salary of $82,774 per year, or $39.8 per hour.
Customer Success Manager

Customer Success Manager

Symmetry Partners

Glastonbury, CT • On-site

$115K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

The Customer Success Manager position plays a critical role in fostering and maintaining high-value client relationships while driving adoption, satisfaction, and long-term growth. This position combines client relationship management, consultative support, and strategic business development, ensuring that RIAs fully leverage the value of our investment offerings and TAMP services through the Axiom platform. The Customer Success Manager provides comprehensive training, partners with clients to develop and refine business strategies and supports customized service and growth plans aligned with each client's goals. Through ongoing engagement, regular reviews, and tailored marketing and case support, this position helps clients optimize their operations, adapt to evolving needs, and achieve sustained practice growth. This position reports to the Vice President, Platform Sales and Advisor Success.

Responsibilities:

  • Conduct comprehensive training on the Axiom platform, covering both system functionality and available investment options to ensure seamless integration into client workflows.
  • Offer tailored guidance on business development strategies to optimize operations and enhance client engagement.
  • Collaborate with clients to build a clear strategic framework that defines their competitive advantages and identifies growth opportunities.
  • Outline actionable steps to achieve business expansion goals, including targeted strategies for client acquisition and revenue growth.
  • Help clients craft and refine a unique value proposition that effectively communicates their benefits to potential clients.
  • Work with clients to create a customized service plan that aligns with client expectations and operational objectives.
  • Conduct yearly reviews to assess the effectiveness of the service plan and outcomes achieved over the past year.
  • Identify changing client needs and adjust the service approach to ensure alignment with evolving demands.
  • Offer consultative support in portfolio design, generating tailored investment proposals that align with each client's unique goals and preferences in conjunction with the investment team.
  • Develop personalized marketing and business development plans that support client expansion efforts.

Minimum Competencies & Qualities:

  • Minimum of 5 years' experience in customer success, relationship management, or a client-facing role in the wealth management or TAMP sector.
  • Series 65 certification required; experience as a financial advisor preferred.
  • Familiarity with the specific needs and challenges of RIAs and the TAMP service model.
  • Strong Consultative Skills and ability to provide strategic guidance, act as a trusted advisor, and maintain high-touch client relationships.
  • Effective at managing multiple clients, tracking progress, and delivering on specific onboarding, development, and support phases.
  • Excellent verbal and written communication skills to convey complex strategies in a clear, client-focused manner.
  • Comfortable learning and explaining platform tools and investment strategies.

Company Description

Symmetry Partners brings decades of experience and is committed to helping Advisors and their clients achieve their most important goals with confidence. By drawing on extensive academic research, Symmetry Partners creates exceptional evidence-based investment solutions. To aid Advisors in scaling their businesses and improving client experience, Symmetry also provides marketing, technology, and operational services, consulting, and support.
Symmetry offers competitive salaries and benefits that include Medical, Dental, Vision, Life Insurance, Short- and Long-Term Disability, 401k, Medical and Dependent Care Flexible Spending Accounts, Paid Time Off, Employee Assistance Program, and the opportunity to work in an exciting, fast paced environment.
www.symmetrypartners.com

Apply