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Partnership Success Manager Jobs in Utah (NOW HIRING)

Weave

Partner Success Manager

Lehi, UT · On-site

As a Partner Success Manager (PSM) on the Partner team, you will play a pivotal role in driving ... partnership is active. This role acts as a primary support point of contact for partner/customer ...

Worldpay

Senior Partner Success Manager

Salt Lake City, UT · On-site

$108K - $163K/yr

... partnership lifecycle. * Team Leadership: Coach, mentor and develop junior Partner Success Managers, promoting a culture of accountability, growth, and high performance. * Partner Onboarding ...

Lumion

Customer Success Manager

South Jordan, UT · On-site

Your primary objectives are to champion partner success, drive adoption and utilization of Lumion ... Relationship management and customer success experience are critical, and stellar communication ...

Octanner

Client Success Manager

Salt Lake City, UT · On-site +1

Make key decisions about the management and success of a client's program to improve partnership and revenue * Monitor client KPI's and determine needed change to improve program success * Present ...

Morgan Stanley

Client Success Manager

Sandy, UT · On-site

The mission of the Client Success Management organization is to deliver best in class service, ease of use, and flawless execution, resulting in the establishment of trusted partnerships with clients.

Morgan Stanley

Client Success Manager

Sandy, UT

The mission of the Client Success Management organization is to deliver best in class service, ease of use, and flawless execution, resulting in the establishment of trusted partnerships with clients.

Telarus

Customer Success Team Member

Sandy, UT · Remote

This role partners closely with advisors and customers to provide proactive account management, deliver strategic recommendations, resolve customer needs, and ensure long-term customer success. The ...

Nexus IT

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To ... Acting as a strategic partner, the CSM helps clients navigate their IT roadmaps and ensures their ...

Nexus IT Inc

Client Success Manager

Salt Lake City, UT · On-site +1

$80K - $104K/yr

Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To ... Acting as a strategic partner, the CSM helps clients navigate their IT roadmaps and ensures their ...

Nexus IT, Inc

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To ... Acting as a strategic partner, the CSM helps clients navigate their IT roadmaps and ensures their ...

CSC

Customer Success Manager

Logan, UT · On-site

Customer Success Manager (West Coast) Hybrid Work Model (3 days onsite, 2 days remote)Location ... Partner with Sales to develop and execute on account plans; * Identify and help develop additional ...

Whistic

Customer Success Manager

Pleasant Grove, UT · On-site

Partner with Sales on expansion opportunities and renewal strategies * Advocate for customer needs ... Customer Success, Account Management, Implementation, etc.) * Previous experience with TPRM, GRC ...

eProductivity Software

Customer Success Manager

UT · Remote

Customer Success Manager Great people. Greater business impact. About CAI CAI Software builds ... Partner with the Implementation team to ensure smooth onboarding, adoption, and knowledge transfer.

Whistic

Customer Success Manager

Pleasant Grove, UT · On-site

Partner with Sales on expansion opportunities and renewal strategies * Advocate for customer needs ... Customer Success, Account Management, Implementation, etc.) * Previous experience with TPRM, GRC ...

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All JobsPartnership Success JobsPartnership Success Manager JobsPartnership Success Manager Jobs in Utah

Partnership Success Manager information

See Utah salary details

$29.6K

$75.6K

$127.5K

How much do partnership success manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for partnership success manager in Utah is $75,619.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $90,100.00 per year, depending on experience, location, and employer.

How does a Partnership Success Manager collaborate with internal teams to ensure partner satisfaction?

Partnership Success Managers work closely with various internal departments—such as sales, marketing, product, and customer support—to deliver a cohesive experience for partners. They often serve as the main communication bridge, relaying partner feedback, coordinating joint initiatives, and troubleshooting issues that may arise. This cross-functional collaboration ensures that partner needs are met promptly and that mutual goals are aligned, which is critical for long-term partnership success.

What are the key skills and qualifications needed to thrive as a Partnership Success Manager?

To thrive as a Partnership Success Manager, you need strong relationship management skills, business acumen, and experience in account management or client-facing roles, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software, data analytics tools, and project management systems is typically required. Outstanding communication, problem-solving abilities, and the capacity to collaborate across teams help individuals excel in this position. These skills are crucial for building trust, driving partner satisfaction, and ensuring mutual growth in strategic partnerships.

What is the difference between Partnership Success Manager vs Account Manager?

AspectPartnership Success ManagerAccount Manager
Primary FocusBuilding and maintaining strategic partnerships, ensuring mutual growthManaging client accounts, ensuring customer satisfaction and retention
Work EnvironmentCollaborative, often with external partners and internal teamsCustomer-facing, primarily with existing clients
Required SkillsRelationship management, strategic planning, communicationCustomer service, sales, problem-solving

The Partnership Success Manager focuses on developing and nurturing strategic partnerships to drive mutual success, while the Account Manager primarily manages existing client accounts to ensure satisfaction and retention. Both roles require strong relationship skills but differ in scope and objectives.

What are popular job titles related to Partnership Success Manager jobs in Utah? For Partnership Success Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Partnership Success Manager jobs in Utah look for? The top searched job categories for Partnership Success Manager jobs in Utah are:
What cities in Utah are hiring for Partnership Success Manager jobs? Cities in Utah with the most Partnership Success Manager job openings:
Partnership Success Manager jobs near you
Infographic showing various Partnership Success Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $75,619 per year, or $36.4 per hour.

Partner Success Manager

Weave

Lehi, UT • On-site

Full-time

Posted 5 days ago

Job description

As a Partner Success Manager (PSM) on the Partner team, you will play a pivotal role in driving revenue retention and operational efficiency by supporting the day-to-day partner and partner-customer experience after a partnership is active. This role acts as a primary support point of contact for partner/customer needs, escalations, benefit questions, routine record maintenance, and follow-up, ensuring a smooth, consistent partner experience.
This role will report to the Senior Director of Channel Partners
This role will be hybrid
What you will own
Partner Collaboration:
  • Act as a first point of contact for partner/customer operational questions and help resolve routine partner-related customer issues.
  • Help partners understand baseline processes, such as onboarding, lead submission, customer benefits, and escalation paths.
  • Coordinate follow-up between partners, partner managers, and internal teams, ensuring partners know where to go for help and that open issues are resolved in a timely.

Sales Execution:
  • Own partner-related support escalations from intake to follow-up, gathering relevant details and routing issues to the correct internal team.
  • Provide consistent status updates regarding open partner/customer issues to partner managers, partners, and appropriate stakeholders.
  • Identify repeated escalation trends and recurring process gaps that may require broader operational improvement.

Revenue Growth and Lead Management:
  • Support partner managers with routine operational needs to reduce bottlenecks and increase team capacity.
  • Use existing dashboards and reports to answer partner or partner manager questions.
  • Distribute standardized partner-facing reports when available to maintain visibility and alignment.

Cross-functional Collaboration:
  • Regularly communicate with internal teams (e.g., Support, Billing, Finance, Sales, Partner Managers) to coordinate and ensure support for partner sales initiatives.
  • Maintain close alignment with Partner Managers and Partner Operations/Data to allow operations resources to focus on scalable systems, commissions, dashboards, and reporting.

Reporting & Payment Question Triage:
  • Gather required information and background for commission, rebate, or payment inquiries.
  • Efficiently triage and route complex payment or reporting questions to the appropriate internal owner for deeper review.

What You Will Need to Accomplish the Job
  • 2+ years of experience in a customer success, account management, or partner support role (preferably within an SMB-focused SaaS product environment).
  • Proven ability to thrive in a highly cross-functional environment, comfortably moving between external partner communication and internal coordination.
  • Strong track record of managing support-related escalations and coordinating follow-through to absolute resolution.
  • Excellent communication, presentation, and negotiation skills to handle delicate partner relations.
  • Ability to adapt, multitask, and thrive in a fast-paced, dynamic sales and support environment.
  • Experience using Salesforce (or similar CRM) for tracking, pipeline monitoring, and maintaining accurate customer account records.
  • Proficiency in Zoom (or similar video conferencing tools) for virtual meetings and partner synchronization.

What Will Make Us Love You
  • Bachelor's degree in Business, Marketing, Sales, or a related field.
  • Experience in the dental or medical industry is a plus, but not required.
  • Previous experience in channel sales support, partner operations, or a partner-led success model is highly preferred.

Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

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