ZipRecruiter

Log In

1

Overnight Help Desk Jobs (NOW HIRING)

Roberts Resorts

IT Helpdesk Technician

Scottsdale, AZ · On-site

Position Summary The Help Desk Technician provides day-to-day technical support to our multi ... May be required to travel (may include overnight stay) to various Roberts Resorts and Communities ...

The Setai

Front Desk Overnight

Miami Beach, FL · On-site

$20/hr

Front Desk Overnight DEPARTMENT: Front Desk REPORTS TO: Front Office Manager Job Summary: The Night ... Help prepare for forecasts and audits Perform daily audit: reconcile charges Close out the day in ...

The Setai

Front Desk Overnight

Miami Beach, FL

$20/hr

Front Desk Overnight DEPARTMENT: Front Desk REPORTS TO: Front Office Manager Job Summary: The Night ... Help prepare for forecasts and audits Perform daily audit: reconcile charges Close out the day in ...

Scientific Games

Helpdesk Tech I

Alpharetta, GA · On-site

$19.50 - $26.25/hr

Participate in rotating overnight On-Call duties * Performs other related duties as assigned ... a help desk environment. * Must have troubleshooting skills, customer Service skills and able to ...

Scientific Games

Helpdesk Tech I

Alpharetta, GA

$19.50 - $26.25/hr

Participate in rotating overnight On-Call duties * Performs other related duties as assigned ... a help desk environment. * Must have troubleshooting skills, customer Service skills and able to ...

next page

Showing results 1-20

All JobsHelp Desk JobsOvernight Help Desk Jobs

Overnight Help Desk information

See salary details

$12

$23

$33

How much do overnight help desk jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for overnight help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight Help Desk professional, and why are they important?

To thrive as an Overnight Help Desk professional, you need strong troubleshooting abilities, comprehensive knowledge of IT systems, and typically a degree or certification in information technology. Familiarity with ticketing systems like ServiceNow, remote access tools, and common operating systems is often required. Excellent communication, patience, and the capacity to work independently during off-hours are vital soft skills. These competencies ensure timely and effective technical support, maintaining organizational productivity and user satisfaction during overnight shifts.

What are some common challenges faced by Overnight Help Desk professionals and how can they be addressed?

Overnight Help Desk professionals often encounter unique challenges such as handling urgent technical issues with limited on-site support and maintaining alertness during non-traditional hours. They may also need to troubleshoot problems without immediate escalation options, requiring strong problem-solving skills and resourcefulness. Building a clear communication channel with daytime teams and documenting all incidents thoroughly can help ensure smooth handovers and consistent service. Staying organized and following established protocols are key to successfully managing the overnight workload.

What does an Overnight Help Desk do?

An Overnight Help Desk professional provides technical support to users during nighttime or non-standard business hours. They handle issues such as password resets, system errors, and connectivity problems, often serving as the first point of contact for employees or clients needing assistance. Their role is crucial for organizations that operate 24/7, ensuring that technology-related problems are addressed promptly to minimize downtime. They may also monitor systems for outages and escalate more complex issues to specialized IT staff if needed.

What is the difference between Overnight Help Desk vs Night Support Technician?

AspectOvernight Help DeskNight Support Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentHelp desk, call center, remote supportOn-site or remote technical support during night shifts
Employer & IndustryIT service providers, corporate IT departmentsIT support firms, corporate IT teams
Common Search IntentNight IT support, overnight help desk jobsNight technical support roles, support technician night shift

Both Overnight Help Desk and Night Support Technician roles involve providing technical support during night hours and require similar IT certifications. The main difference lies in terminology; 'Help Desk' emphasizes customer support and troubleshooting, often remotely, while 'Support Technician' may include more hands-on or on-site technical tasks. Both roles serve similar industries and are sought after for night shift IT support positions.

More about Overnight Help Desk jobs
What cities are hiring for Overnight Help Desk jobs? Cities with the most Overnight Help Desk job openings:
What are the most commonly searched types of Help Desk jobs? The most popular types of Help Desk jobs are:
What states have the most Overnight Help Desk jobs? States with the most job openings for Overnight Help Desk jobs include:
What job categories do people searching Overnight Help Desk jobs look for? The top searched job categories for Overnight Help Desk jobs are:
Overnight Help Desk jobs near you
Infographic showing various Overnight Help Desk job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
IT Help Desk Technician - $25-30/hour

IT Help Desk Technician - $25-30/hour

SOLAR ATMOSPHERES, Inc.

Fontana, CA • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Description
Our users are our customers. Ensuring they have the equipment they need, resolving tech issues in a timely manner, and building great relationships with them is the ultimate test of internal customer service within our IT department. As Solar Atmospheres grows, so does the number of new users, new machines, tickets, and troubleshooting. As a result, we're looking to add an IT Help Desk Technician who will work with the team Monday through Friday, 8am - 4:30pm, at our Fontana location!
What you'll do
The role involves providing technical support across a wide range of systems, including workstation maintenance, software installation, troubleshooting, printers, mobile devices, networking equipment security cameras, and user training. You will be part of a team that supports IT systems Nationwide across all of our locations. You will serve as the hands-on-the-ground technician at this site assisting with tickets when physical access is required. In addition, you may engage in technical projects with guidance from our System Admins for server and infrastructure repairs and upgrades. Every day will be a little different, but day to day you could expect to:
  • Handle and resolve a variety of user questions and issues daily while providing excellent customer service

  • Utilize our ticketing system, Spice Works, and input detailed documentation on troubleshooting efforts

  • Assist the current team with PC, Hardware and Mobile device Deployments upgrades and repairs.

  • Follow checklists to set up new users, issue permissions and group memberships in Active Directory and interface with a wide range of security products and software installations.

  • Contact and meet with users and vendors as needed to resolve issues

  • Perform Recurring tasks to help ensure device and facility compliance with regulatory programs such as CMMC

  • Travel to our San Diego facility as needed, including occasional overnight stays of 1-2 days during the workweek; company vehicle provided

  • Help with other department projects as assigned

What you need to thrive in this role
  • High school diploma or GED required; 2-year college degree preferred

  • 1+ years of IT Help Desk experience working with an active directory in a business setting

  • Thorough attention to detail and follow-up skills to ensure user concerns are addressed efficiently

  • Knowledge of Microsoft Office packages and different operating systems and the ability to learn new software and web interfaces quickly

  • Valid driver's license required

  • Strong troubleshooting abilities

  • Ability to self-start, be eager to learn new things, and provide friendly customer service to users

About us
The mission of Solar Atmospheres is to add significant value to our customers' operations by thermally treating parts, principally in a vacuum environment, with an unwavering commitment to honesty in all relationships. We will strive to fulfill this mission while:
  • Performing our work with an emphasis on quality and responsiveness

  • Operating with an awareness and appreciation of the value of our customers' parts while in our care

  • Forever looking "forward" in the area of technical capabilities

  • Demonstrating a willingness to "accept the challenge"

  • Providing and maintaining a work environment that is safe, clean and reflects our respect for human dignity

  • Providing our employees with an opportunity for personal growth, challenge, and reward

  • Maintaining a workplace that is environmentally friendly

  • Sustaining long-term growth and profitability

What we offer you
We care about our employee's well-being and show it by providing the following:
  • A pay rate of $25-30/hour
  • Medical, Dental, and Vision

  • Short & Long-Term Disability

  • Life & AD&D Insurance

  • 401K with Company Match

  • Paid Time Off

  • Employee Assistance Program

  • Employee Referral Program

  • Monthly Bonus Program

Thank you for considering us as a potential employer!
At Solar Atmospheres, we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to that by ensuring that our place can be anyone's place.

Apply