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Order Entry Representative Jobs (NOW HIRING)

CalPortland

Order Entry Representative

San Carlos, CA

$65/hr

Job Summary The Order Entry Representative works in the Dispatch Center to ensure accurate data entry while assisting customers with ordering quality concrete and building materials. This position is ...

CalPortland

Order Entry Representative

San Carlos, CA · On-site

$65/hr

Job Summary The Order Entry Representative works in the Dispatch Center to ensure accurate data entry while assisting customers with ordering quality concrete and building materials. This position is ...

CalPortland

Order Entry Representative

San Carlos, CA

$65/hr

Job Summary The Order Entry Representative works in the Dispatch Center to ensure accurate data entry while assisting customers with ordering quality concrete and building materials. This position is ...

koch

Koch Air is looking for a Commercial Order Entry Representative to join our Commercial Sales team! The Commercial Order Entry Representative is responsible for accurately processing customer ...

API International

Order Entry Representative

Tualatin, OR · On-site

$22 - $25/hr

The Order Entry Representative position supports API by providing daily administrative assistance. The role primarily involves facilitating the sales process and ensuring seamless communication ...

New

United Supply

Be Seen First

Order Entry Representative

Charlotte, NC · On-site

$17.50 - $18/hr

We are seeking a Customer Service Representative/Order Entry to join our team! You will be responsible for helping customers by providing product and service information and resolving technical ...

RelaDyne

Order Entry Representative - Lubes

Houston, TX · On-site

We are seeking a detail-oriented and customer-focused Lube Order Entry Representative to support our lubricants order entry team in a fast-paced environment. This role is responsible for accurately ...

circa

Order Entry Representative

Houston, TX

$24/hr

This position is responsible for collaborating with internal teams to ensure accurate and timely processing of customer orders. Duties include managing a high volume of sales documents, completing ...

Visual Comfort

Order Entry Representative

Houston, TX · On-site

$24/hr

Accurately review new orders and process webs orders daily. * Accurately and efficiently processing and managing returns. * Scheduling and contacting customers for LTL pick-ups, ensuring timely ...

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Order Entry Representative information

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How much do order entry representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for order entry representative in the United States is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.15 per hour, depending on experience, location, and employer.

What does an order entry representative do?

An Order Entry Representative is responsible for accurately processing customer orders into a company's database or order management system. They review order details, verify product availability, and ensure information is correct before forwarding orders to the appropriate departments for fulfillment. Additionally, they may communicate with customers to clarify order details, resolve discrepancies, and provide updates on order status. This role requires attention to detail, strong data entry skills, and excellent communication abilities.

What are the key skills and qualifications needed to thrive as an order entry representative?

To excel as an Order Entry Representative, you need strong attention to detail, data entry proficiency, and a high school diploma or equivalent. Familiarity with order management systems, CRM software, and Microsoft Office Suite is typically required. Excellent communication, organizational skills, and the ability to multitask help someone stand out in this role. These abilities ensure accurate processing of orders, efficient workflow, and high levels of customer satisfaction.

What are some common challenges faced by order entry representatives, and how can they be successfully managed?

Order Entry Representatives often encounter challenges such as managing a high volume of orders, ensuring accuracy under tight deadlines, and handling discrepancies or incomplete information from clients. These challenges can be managed by maintaining strong attention to detail, utilizing order management software efficiently, and communicating proactively with both customers and internal teams. Building effective organizational habits and seeking clarification on unclear orders are key strategies for success in this role.

What is the difference between Order Entry Representative vs Customer Service Representative?

AspectOrder Entry RepresentativeCustomer Service Representative
Primary RoleInputting and processing customer orders accuratelyAssisting customers with inquiries, complaints, and support
Skills NeededData entry, attention to detail, basic product knowledgeCommunication, problem-solving, interpersonal skills
Work EnvironmentOffice setting, order processing departmentsCustomer service centers, call centers
Common CertificationsNone required, but familiarity with CRM software helpfulCustomer service certifications beneficial

While both roles involve interaction with customers, the Order Entry Representative primarily focuses on accurately entering and managing orders, whereas the Customer Service Representative handles a broader range of customer inquiries and support issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

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Order Entry Representative jobs near you
Infographic showing various Order Entry Representative job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,621 per year, or $20 per hour.

Commercial Order Entry Representative

Koch Enterprises

Louisville, KY • On-site

Other

Posted 17 days ago

Job description

Commercial Order Entry Representative

Koch Air, LLC has been focused on the distribution of quality Carrier residential and commercial products since 1936, and is among the oldest and largest Carrier distributors. Today, Koch Air, has fifteen branch locations, 40 delivery vehicles, and more than 350,000 square feet of equipment and parts warehousing throughout the Midwest.

Koch Air is looking for a Commercial Order Entry Representative to join our Commercial Sales team!

The Commercial Order Entry Representative is responsible for accurately processing customer equipment orders and coordinating order details from entry through fulfillment. This role works closely with sales, customers, vendors, and internal teams to ensure orders are complete, accurate, and processed in a timely manner.

What You'll Do
  • Process customer equipment orders, verifying pricing, shipping details, documentation, and other order information.
  • Place orders with vendors and follow up on order status as needed.
  • Maintain complete and organized job files and communicate order discrepancies to the appropriate team members.
  • Monitor orders to ensure required signatures, special instructions, and supporting documentation are received.
  • Provide professional and responsive customer service by phone and email to internal and external customers.
  • Coordinate with sales and other departments to support timely communication and successful order fulfillment.
  • Follow established Koch Air policies and procedures.
  • Perform other duties as assigned in support of company goals and objectives.
What We're Looking For
  • High school diploma or equivalent required; college degree preferred.
  • Minimum of 2 years of complex customer service or related experience preferred.
  • Strong customer service, relationship-building, analytical, and problem-solving skills.
  • Excellent organization and attention to detail with the ability to prioritize multiple tasks.
  • Self-motivated, adaptable, and collaborative with a positive, professional attitude.
  • Proficiency with computers and Microsoft Office applications.
Physical Requirements
  • Ability to occasionally lift or exert up to 20 pounds of force and frequently exert up to 10 pounds.
  • Ability to use a computer and phone for extended periods.
  • Ability to perform primarily sedentary work for extended periods.

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