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Order Entry Representative Jobs in New York (NOW HIRING)

Aston Carter

Order Entry Specialist

Spring Valley, NY · On-site

$20 - $30/hr

Order Entry Specialist The Order Entry Specialist provides administrative and clerical support by ... Monitor backorders and notify the sales representative within two days of the order when backorder ...

Aston Carter

Order Entry Specialist

Spring Valley, NY

$20 - $30/hr

Now Hiring for a Customer Service Rep./Order Entry Specialist! book here for more info! The Order Entry Specialist provides administrative and clerical support by accurately processing customer ...

Aston Carter

Order Entry Specialist

Nanuet, NY · On-site

$20 - $30/hr

Order Entry Specialist The Order Entry Specialist provides administrative and clerical support by ... Monitor backorders and notify the sales representative within two days of the order when backorder ...

Aston Carter

Order Entry Specialist

Spring Valley, NY · On-site

$20 - $30/hr

Now Hiring for a Customer Service Rep./Order Entry Specialist! book here for more info! The Order Entry Specialist provides administrative and clerical support by accurately processing customer ...

Equiliem

Orders / Sample Representative

Clifton, NJ

$18 - $20/hr

Order Processing Representative (Bilingual Required) Location: Clifton, NJ (On-Site) Job Type ... Comfortable with data entry and administrative tasks * Basic Microsoft Office skills (Excel ...

Cesna Group

Customer Service Representative *

Northvale, NJ · On-site

$16.25 - $22.25/hr

Job Summary We are seeking a Customer Service representative to support our growing business ... This person would be responsible for answering emails, calls, order entry, order management ...

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All JobsOrder Entry Representative JobsOrder Entry Representative Jobs in New York

Order Entry Representative information

See New York salary details

$15

$21

$31

How much do order entry representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for order entry representative in New York is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $23.12 per hour, depending on experience, location, and employer.

What is the difference between Order Entry Representative vs Customer Service Representative?

AspectOrder Entry RepresentativeCustomer Service Representative
Primary RoleInputting and processing customer orders accuratelyAssisting customers with inquiries, complaints, and support
Skills NeededData entry, attention to detail, basic product knowledgeCommunication, problem-solving, interpersonal skills
Work EnvironmentOffice setting, order processing departmentsCustomer service centers, call centers
Common CertificationsNone required, but familiarity with CRM software helpfulCustomer service certifications beneficial

While both roles involve interaction with customers, the Order Entry Representative primarily focuses on accurately entering and managing orders, whereas the Customer Service Representative handles a broader range of customer inquiries and support issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an order entry representative?

To excel as an Order Entry Representative, you need strong attention to detail, data entry proficiency, and a high school diploma or equivalent. Familiarity with order management systems, CRM software, and Microsoft Office Suite is typically required. Excellent communication, organizational skills, and the ability to multitask help someone stand out in this role. These abilities ensure accurate processing of orders, efficient workflow, and high levels of customer satisfaction.

What does an order entry representative do?

An Order Entry Representative is responsible for accurately processing customer orders into a company's database or order management system. They review order details, verify product availability, and ensure information is correct before forwarding orders to the appropriate departments for fulfillment. Additionally, they may communicate with customers to clarify order details, resolve discrepancies, and provide updates on order status. This role requires attention to detail, strong data entry skills, and excellent communication abilities.

What are some common challenges faced by order entry representatives, and how can they be successfully managed?

Order Entry Representatives often encounter challenges such as managing a high volume of orders, ensuring accuracy under tight deadlines, and handling discrepancies or incomplete information from clients. These challenges can be managed by maintaining strong attention to detail, utilizing order management software efficiently, and communicating proactively with both customers and internal teams. Building effective organizational habits and seeking clarification on unclear orders are key strategies for success in this role.

What are popular job titles related to Order Entry Representative jobs in New York?

For Order Entry Representative jobs in New York, the most frequently searched job titles are:

What job categories do people searching Order Entry Representative jobs in New York look for?

The top searched job categories for Order Entry Representative jobs in New York are:

What are popular job titles related to Order Entry Representative jobs in NY?

For Order Entry Representative jobs in NY, the most frequently searched job titles are:

Order Entry Representative jobs near you
Infographic showing various Order Entry Representative job openings in New York as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,535 per year, or $21.9 per hour.

Order Entry Specialist

Aston Carter

Spring Valley, NY • On-site

$20 - $30/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Job Title: Order Entry Specialist
Job Description
The Order Entry Specialist provides administrative and clerical support by accurately processing customer orders in the system, preparing and issuing quotes using the quoting platform, and resolving customer inquiries and complaints. This role ensures all documentation is complete and correct so that products are delivered on time and customers receive a high level of service.
Responsibilities
  • Process customer orders accurately and efficiently in the order entry system.
  • Prepare and provide customer quotes using the designated quoting system.
  • Review special order notes daily, including rush orders, delivery dates, and stock requirements, and ensure all related instructions are followed.
  • Handle rush orders by contacting vendors the same day to obtain status updates and communicating those updates to the sales representative within 24 hours.
  • Confirm orders within 24 hours of entry to ensure accuracy and timely processing.
  • Obtain ship dates within two days of order entry and record them in the system.
  • Update shipment tracking information within 24-48 hours of the ship date so internal teams and customers have current status information.
  • Monitor backorders and notify the sales representative within two days of the order when backorder situations arise.
  • Schedule and set up service calls as needed to support customers and internal teams.
  • Maintain clear and consistent communication with sales representatives and customers regarding order status, issues, and resolutions.
  • Schedule startup or demo appointments directly with end users to ensure successful product implementation.
  • Evaluate returns and damages, determine appropriate next steps, and create return authorizations (RA) when needed.
  • Ensure all paperwork and electronic records are accurate, complete, and properly filed to support on-time delivery and excellent customer service.
  • Provide general administrative and clerical support to the team as needed.

Essential Skills
  • 1-2 years of clerical or customer service experience.
  • Proficiency in order entry processes and systems.
  • Strong customer service skills with the ability to handle inquiries and resolve complaints professionally.
  • Experience providing administrative and clerical support in a fast-paced environment.
  • Ability to work with Microsoft applications (such as Word, Excel, and Outlook) for daily tasks and documentation.
  • Excellent attention to detail to ensure accuracy of orders, quotes, and paperwork.
  • Strong verbal and written communication skills for interacting with customers, sales representatives, and vendors.
  • Ability to manage multiple tasks and prioritize rush orders and time-sensitive requests.
  • Organizational skills to track ship dates, backorders, returns, and service calls effectively.

Additional Skills & Qualifications
  • Experience in a role focused on order entry and customer support.
  • Experience in administrative or clerical positions supporting sales or operations teams.
  • Comfort working with quoting systems and learning new software tools.
  • Ability to build positive working relationships with internal teams and external customers.
  • Interest in taking on additional responsibilities as the organization grows.
  • Strong problem-solving skills to evaluate return and damage situations and determine appropriate resolutions.

Work Environment
This position follows a daytime schedule from Monday to Thursday, 9:00 AM to 6:00 PM, and Friday, 9:00 AM to 1:00 PM. The role is based in an office environment that offers a cafeteria on site and a collaborative, team-oriented atmosphere with team events. The organization is growing and provides promotional opportunities and room to take on more responsibilities. Work is primarily performed using computers and Microsoft applications, with regular interaction with sales representatives, vendors, and customers.
Job Type & Location
This is a Contract to Hire position based out of Spring Valley, NY.
Pay and Benefits
The pay range for this position is $20.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Spring Valley,NY.
Application Deadline
This position is anticipated to close on Aug 18, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US

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