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Order Entry Representative Jobs in Phoenix, AZ (NOW HIRING)

Patient's Choice

Medical Data Entry

Tempe, AZ · On-site

$20 - $21/hr

The Medical Data Entry Rep plays an essential role in supporting daily laboratory operations by ... The ideal candidate has advanced knowledge of laboratory ordering, specimen handling, pre ...

Patient's Choice

Medical Data Entry

Tempe, AZ · On-site

$20 - $21/hr

The Medical Data Entry Rep plays an essential role in supporting daily laboratory operations by ... The ideal candidate has advanced knowledge of laboratory ordering, specimen handling, pre ...

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All JobsOrder Entry Representative JobsOrder Entry Representative Jobs in Phoenix, AZ

Order Entry Representative information

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How much do order entry representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for order entry representative in Phoenix, AZ is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.01 per hour, depending on experience, location, and employer.

What is the difference between Order Entry Representative vs Customer Service Representative?

AspectOrder Entry RepresentativeCustomer Service Representative
Primary RoleInputting and processing customer orders accuratelyAssisting customers with inquiries, complaints, and support
Skills NeededData entry, attention to detail, basic product knowledgeCommunication, problem-solving, interpersonal skills
Work EnvironmentOffice setting, order processing departmentsCustomer service centers, call centers
Common CertificationsNone required, but familiarity with CRM software helpfulCustomer service certifications beneficial

While both roles involve interaction with customers, the Order Entry Representative primarily focuses on accurately entering and managing orders, whereas the Customer Service Representative handles a broader range of customer inquiries and support issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an order entry representative?

To excel as an Order Entry Representative, you need strong attention to detail, data entry proficiency, and a high school diploma or equivalent. Familiarity with order management systems, CRM software, and Microsoft Office Suite is typically required. Excellent communication, organizational skills, and the ability to multitask help someone stand out in this role. These abilities ensure accurate processing of orders, efficient workflow, and high levels of customer satisfaction.

What does an order entry representative do?

An Order Entry Representative is responsible for accurately processing customer orders into a company's database or order management system. They review order details, verify product availability, and ensure information is correct before forwarding orders to the appropriate departments for fulfillment. Additionally, they may communicate with customers to clarify order details, resolve discrepancies, and provide updates on order status. This role requires attention to detail, strong data entry skills, and excellent communication abilities.

What are some common challenges faced by order entry representatives, and how can they be successfully managed?

Order Entry Representatives often encounter challenges such as managing a high volume of orders, ensuring accuracy under tight deadlines, and handling discrepancies or incomplete information from clients. These challenges can be managed by maintaining strong attention to detail, utilizing order management software efficiently, and communicating proactively with both customers and internal teams. Building effective organizational habits and seeking clarification on unclear orders are key strategies for success in this role.

What are popular job titles related to Order Entry Representative jobs in Phoenix, AZ?

For Order Entry Representative jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Order Entry Representative jobs in Phoenix, AZ look for?

The top searched job categories for Order Entry Representative jobs in Phoenix, AZ are:

Order Entry Representative jobs near you
Infographic showing various Order Entry Representative job openings in Phoenix, AZ as of July 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,326 per year, or $19.9 per hour.

Medical Data Entry

Patient's Choice

Tempe, AZ • On-site

$20 - $21/hr

Full-time

Posted 11 days ago

Job description

The Medical Data Entry Rep plays an essential role in supporting daily laboratory operations by serving as a liaison between Patient Service Centers (PSCs), laboratory departments, and operations leadership. This position requires a highly organized, detail-oriented individual who thrives in a fast-paced healthcare environment and is committed to delivering exceptional service while maintaining the highest standards of quality and accuracy.
The ideal candidate has advanced knowledge of laboratory ordering, specimen handling, pre-analytical processing, and medical data entry. This individual exercises sound judgment, works independently, assists with training and quality initiatives, and proactively identifies opportunities to improve workflow and operational efficiency.
Essential Duties & Responsibilities
  • Maintain Patient Service Center (PSC) laboratory information systems to ensure accurate specimen processing and patient data integrity.
  • Verify laboratory orders for completeness and accuracy prior to processing.
  • Review and validate orders completed by other team members to maintain quality standards.
  • Assist with advanced troubleshooting involving incomplete orders, missing information, specimen discrepancies, and documentation issues.
  • Demonstrate a thorough understanding of the relationship between ordered testing and appropriate specimen requirements.
  • Communicate promptly with clients, Patient Service Centers, and laboratory personnel regarding issues that may impact specimen integrity or patient results.
  • Track and monitor quality control metrics while partnering with leadership to improve accuracy and workflow efficiency.
  • Keep leadership informed of trends, concerns, or inconsistencies that may affect laboratory quality, compliance, or operational performance.
  • Complete all required documentation accurately, legibly, and within established timeframes.
  • Cross-train and provide support in multiple functions within the Data Entry and Quality Control department as operational needs require.
  • Assist with onboarding and ongoing training of team members on laboratory systems, procedures, and best practices.
  • Meet departmental productivity and accuracy expectations within the first 90 days of employment.
  • Maintain strict compliance with HIPAA, CLIA, CAP, OSHA, and all company policies and procedures.
  • Perform additional administrative or operational duties as assigned.

Qualifications
Education
  • Bachelor's degree preferred, or equivalent combination of education and relevant work experience.
Experience
  • Previous medical office, laboratory, or healthcare experience preferred.
  • Knowledge of medical terminology and laboratory specimen processing preferred.
  • Experience working in a high-volume production or healthcare environment is highly desirable.
  • Proficiency with Microsoft Office, Google Workspace, and laboratory information systems or electronic medical records is preferred.
  • Typing speed of at least 40 words per minute required.

Knowledge, Skills & Abilities
  • Exceptional attention to detail and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Excellent written and verbal communication skills.
  • Ability to work independently while effectively collaborating with cross-functional teams.
  • Professional demeanor with strong customer service skills.
  • Ability to prioritize multiple tasks and adapt to changing priorities.
  • Demonstrates initiative, accountability, and sound judgment.
  • Maintains composure and accuracy while working under pressure.
  • Positive attitude with the ability to build productive working relationships across all levels of the organization.
  • Commitment to maintaining confidentiality and protecting patient information.

Physical Requirements
  • Ability to lift up to 25 pounds occasionally.
  • Prolonged periods of sitting while working at a computer.
  • Frequent use of hands for keyboarding and repetitive motions throughout the workday.
  • Regular walking, standing, reaching, bending, and light lifting as required.

Position Details
Employment Type: Full-Time
Schedule: Tuesday - Saturday | 6:00 AM - 2:30 PM
Compensation: $20.00-$21.00 per hour, based on education, experience, and qualifications.

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