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Email Processing Jobs in Phoenix, AZ (NOW HIRING)

As a Licensed Life and Health Agent, you will be answering customer questions by phone, mail, fax, and email. Processing and logging calls into CRM system. Recognizing customer requirements.

Process Title and Registration transactions in line with production and quality standards daily ... Answering general questions by telephone, email or in person * Maintain records, filing systems and ...

Process Title and Registration transactions in line with production and quality standards daily ... Answering general questions by telephone, email or in person * Maintain records, filing systems and ...

Customer Service Representative

Surprise, AZ · On-site

$15.25 - $21/hr

... email, and telephone customers. You will prepare estimates and work orders, following the process from start to finish, while providing exemplary customer service. RESPONSIBILITIES Greet walk-in ...

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Email Processing information

See Phoenix, AZ salary details

$14

$38

$56

How much do email processing jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for email processing in Phoenix, AZ is $38.41, according to ZipRecruiter salary data. Most workers in this role earn between $33.65 and $43.46 per hour, depending on experience, location, and employer.

What is email processing?

Email processing focuses on sending, receiving, and processing emails for a company. As part of this, in this career, you may record comments about a product, promote a product to customers, use analytics to see when and where people decide to purchase products, and bring problems to the attention of managers and engineers as necessary. For example, if you process emailed medical reports, you might use software to keep track of the recorded number of errors and send out an alert when a location surpasses a certain threshold. Advertising-based email processing jobs focus on copying and pasting content into a variety of templates and may involve tweaking emails to fit different audiences.

What are some common challenges faced in an email processing role, and how can they be managed effectively?

A common challenge in Email Processing roles is managing high volumes of incoming messages while ensuring timely and accurate responses. Prioritizing urgent emails, using organizational tools such as folders and labels, and developing templates for frequently asked questions can help improve efficiency. Additionally, maintaining clear communication with team members and proactively flagging complex queries for escalation are important practices to ensure nothing falls through the cracks. Regularly reviewing and refining your workflow can further enhance productivity and reduce stress in this fast-paced environment.

What are the key skills and qualifications needed to thrive as an email processing specialist, and why are they important?

To thrive as an Email Processing Specialist, you need strong attention to detail, organizational skills, and proficiency in written communication, often supported by a high school diploma or equivalent. Familiarity with email management systems like Outlook or Gmail, as well as CRM or ticketing tools, is typically required. Time management, problem-solving, and discretion are important soft skills for effectively managing high volumes of sensitive correspondence. These skills ensure timely, accurate handling of emails, which is critical for business efficiency and maintaining professional communication standards.

What is the difference between Email Processing vs Data Entry Clerk?

AspectEmail ProcessingData Entry Clerk
Required CredentialsBasic computer skills, sometimes customer service experienceTyping speed, accuracy, basic computer skills
Work EnvironmentRemote or office, handling emails and communicationOffice setting, inputting data into systems
Industry UsageCustomer support, administrative, e-commerceHealthcare, finance, administrative sectors
Common Search/ComparisonYesYes

While both roles involve computer work, Email Processing focuses on managing and responding to emails, often requiring communication skills. Data Entry Clerks primarily input data into systems, emphasizing accuracy and speed. Both roles are essential in administrative and support functions but differ in daily tasks and skill emphasis.

Infographic showing various Email Processing job openings in Phoenix, AZ as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,889 per year, or $38.4 per hour.

Agent

Gilbert, AZ

Full-time

Re-posted 13 days ago


Job description

As a Licensed Life and Health Agent, you will be answering customer questions by phone, mail, fax, and email. Processing and logging calls into CRM system. Recognizing customer requirements. Forwarding and escalating requests to related people and team.

Taking part in training sessions to grow knowledge of products and to improve customer service experiences.

Solving phone, mail, fax, and email customer queries.

Recognizing customer requirements.

Forwarding and escalating requests to related people and teams.

Communicating with customers to give them proper feedback on the progress of their requests.

Implementing excellent customer service.

Keeping confidentiality of data.