Email Processing Jobs - What Are They and How to Get One

By ZipRecruiter Marketplace Research Team

Email processing focuses on sending, receiving, and processing emails for a company. As part of this, in this career, you may record comments about a product, promote a product to customers, use analytics to see when and where people decide to purchase products, and bring problems to the attention of managers and engineers as necessary. For example, if you process emailed medical reports, you might use software to keep track of the recorded number of errors and send out an alert when a location surpasses a certain threshold. Advertising-based email processing jobs focus on copying and pasting content into a variety of templates and may involve tweaking emails to fit different audiences.

The primary qualifications for a career as an email processor include a thorough understanding of personal computers, standard office software, and the company's email regulations. Many employers have a required minimum typing speed, often in the realm of 10,000 keystrokes per hour (KSPH). Fulfilling the duties and responsibilities of this position requires the ability to closely follow instructions, time management skills, customer service skills, a dedication to problem-solving, and the ability to maintain confidentiality. Email processors often handle sensitive information, so you may be required to learn and follow federal regulations.