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Office Assistant information

See Springfield, IL salary details

$9

$18

$25

How much do office assistant jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for office assistant in Springfield, IL is $18.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $20.96 per hour, depending on experience, location, and employer.

What are office assistants?

Office assistants are administrative professionals who help keep an office running smoothly by performing a variety of clerical and organizational tasks. Their duties often include answering phones, scheduling appointments, filing documents, managing correspondence, and supporting other staff members with day-to-day operations. Office assistants play a crucial role in ensuring that the office operates efficiently and effectively. They may also handle data entry, order supplies, and assist with basic bookkeeping tasks. The specific responsibilities can vary depending on the size and type of the organization.

What is the work of office assistant?

An office assistant performs administrative tasks such as answering phones, managing schedules, filing documents, and handling correspondence. They often use office software like Microsoft Office and may assist with basic bookkeeping or data entry to support daily office operations.

What Does an Office Assistant Do?

As an office assistant, you are responsible for conducting daily administrative tasks in an office environment. You may be asked to answer telephone calls and emails, take messages, schedule appointments, greet customers or clients, make copies, maintain records, and manage office inventory and supplies. Your responsibilities may vary depending on the kind of office you work in, and some jobs may require special skills or education, like medical billing knowledge or experience as a paralegal.

What do you do as an office assistant?

An office assistant performs administrative tasks such as answering phones, managing schedules, filing documents, and handling correspondence. They often use office software like Microsoft Office and may assist with data entry, organizing meetings, and maintaining office supplies to support daily operations.

What are some common challenges faced by Office Assistants, and how can they be effectively managed?

Office Assistants often juggle multiple tasks simultaneously, such as managing schedules, handling correspondence, and supporting various staff members. A common challenge is prioritizing tasks efficiently, especially during busy periods or when urgent requests arise. Effective time management, clear communication with supervisors and colleagues, and staying organized with tools like calendars and task lists can help manage these demands. Proactively seeking clarification on priorities and being adaptable to shifting needs are also key to succeeding in this role.

What are the key skills and qualifications needed to thrive as an Office Assistant, and why are they important?

To thrive as an Office Assistant, you need strong organizational skills, attention to detail, and basic proficiency in office administration, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, email platforms, and common office equipment is typically required. Excellent communication, time management, and a proactive attitude help you stand out in this role. These skills and qualities ensure efficient office operations, effective support to staff, and a smoothly running workplace.

What is the difference between Office Assistant vs Receptionist?

AspectOffice AssistantReceptionist
Primary RoleSupports administrative tasks, manages files, assists with office operationsGreets visitors, answers phones, manages front desk activities
Required SkillsOrganizational skills, basic computer proficiency, multitaskingCommunication skills, customer service, phone etiquette
Work EnvironmentOffice settings, administrative departmentsFront desk, reception area, customer-facing roles
Common CertificationsNone required, but administrative certifications helpfulNone required, customer service experience preferred

While both roles support office functions, an Office Assistant handles a broader range of administrative tasks behind the scenes, whereas a Receptionist primarily manages front desk duties and visitor interactions. The roles often overlap but serve different focal points within an organization.

What job makes $10,000 a month without a degree?

An office assistant typically does not earn $10,000 a month without advanced experience or specialized skills. High earnings in administrative roles are uncommon without additional qualifications, certifications, or managerial responsibilities. Some high-level executive assistants or specialized administrative professionals may approach this level with extensive experience and unique skills.

Which job is easy but high salary?

Office assistants typically perform administrative tasks and require basic skills, making the job relatively easy. However, high salaries in administrative roles often depend on experience, location, and additional responsibilities such as managing complex schedules or specialized software, which can increase earning potential.
More about Office Assistant jobs
What are the most commonly searched types of Office jobs in Springfield, IL? The most popular types of Office jobs in Springfield, IL are:
What are popular job titles related to Office Assistant jobs in Springfield, IL? For Office Assistant jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Office Assistant jobs in Springfield, IL look for? The top searched job categories for Office Assistant jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Office Assistant jobs? Cities near Springfield, IL with the most Office Assistant job openings:
Office Assistant jobs near you
Infographic showing various Office Assistant job openings in Springfield, IL as of June 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,034 per year, or $18.8 per hour.
TRANSPORTATION OFFICE ASSISTANT, OPT. 2 (TECHNICAL MANAGER II) DOCUMENTATION ASSISTANT

TRANSPORTATION OFFICE ASSISTANT, OPT. 2 (TECHNICAL MANAGER II) DOCUMENTATION ASSISTANT

State of Illinois

Springfield, IL • Hybrid

$4K - $7K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

State Of Illinois rating

7.8

Company rating: 7.8 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

20th of 50 rated states

Job description

Job Requisition ID: 56648 IPR#25-01025
Opening Date: 06/08/2026
Closing Date: 06/23/2026
Agency: Department of Transportation
Class Title: Transportation Office Assistant, Opt. 2
Skill Option: Keyboarding 

Salary: Anticipated Starting Salary: $4,692 Monthly; Full Range $4,692-$7,672 Monthly
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 2
Bargaining Unit Code: NR916 Protech Teamsters

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Transportation is seeking to hire Documentation Assistants. The successful candidate will develop standard operating procedures (SOPs), documenting complex departmental process, and supporting procedural standardization in collaboration with subject matter experts (SMEs) throughout the department.

Essential Functions
  • Under general supervision, performs a variety of difficult and responsible clerical functions in documenting business processes and procedures for the Illinois Department of Transportation.
  • Drafts and formats standard operating procedures (SOPs) and other process documentation.
  • Reviews and refines procedural documents to align with departmental standards for clarity, consistency, and formatting.
  • Supports the Technical Writer and Senior Policy Administration Specialist in aligning SOP content with policies and manuals.
  • Maintains SharePoint libraries containing approved procedures and internal job aids.
  • Performs assignments for special projects for the Policy Administration Unit as requested.
  • Performs other duties as assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
  • Requires knowledge, skill and mental development equivalent to completion of high school.
  • Requires one year of related office experience.
  • Requires ability to keyboard accurately at 35 words per minute.
Preferred Qualifications
  • Prefer one (1) year of experience drafting and maintaining standard operating procedures (SOPs) or technical process documentation.
  • Prefer intermediate skill in Microsoft Office Suite (Word, Visio, Excel) and SharePoint for document development and collaboration.
  • Excellent written communication and organizational skills.
  • Prefer one (1) year of experience with flowcharting, visual process mapping, or similar tools.
Conditions of Employment
  • Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver’s license.
  • Requires successful completion of a background check and self-disclosure of criminal history.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
About the Agency

The IDOT team works diligently to provide safe, cost-effective transportation for Illinois in ways that enhance quality of life, promote economic prosperity and protect our environment. We are problem solvers and leaders, constantly searching for innovations and improvements in support of our commitment to providing the best multimodal transportation system for Illinois. Our team fosters a culture of inclusivity. We value diversity and hold ourselves to the highest ethical standards as we work together for a common purpose. Team members frequently collaborate with colleagues and others outside the department to best meet customer needs. 

The department offers extensive training and career advancement opportunities. Employees also receive a robust benefit package including:

  • Monday-Friday work schedule
  • Flexible work schedules in several program areas (flexible time, hybrid scheduling)
  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • (12) Weeks paid Maternity/Paternity Leave
  • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
  • Employees earn (12) paid Sick Days annually
  • New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually
  • Employees earn (3) paid Personal Days annually
  • (13-14) paid holidays annually (based on start date)
  • Tuition Reimbursement
  • Employee Assistance Program and/or mental health resources

We invite qualified applicants to apply to become part of our team. We are confident that you will take pride in serving Illinois and its residents and visitors.

Work Hours: 8:00 AM-4:30 PM Monday-Friday
Work Location: 2300 S Dirksen Pkwy, Springfield, Illinois, 62764

Work Office: Office of Finance & Administration/Bureau of Business Services

Agency Contact: DOT.CONTACTHR@ILLINOIS.GOV

Posting Group: Transportation; Office & Administrative Support

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

Seasonal and temporary workers should use a personal e-mail address when applying for jobs. 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

What State Of Illinois employees say

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State of Illinois logo

About State of Illinois

Sourced by ZipRecruiter

The State of Illinois is not a traditional company, but rather a governmental entity encompassing diverse agencies and departments that serve the constituents of Illinois. Based in Illinois, United States, this governmental body communicates with its citizens through the official website illinois.gov. The website is a one-stop resource for Illinois residents to access information about the state's services, including education, healthcare, transportation, and public safety, among others.

Company size

11 - 50 Employees

Headquarters location

Springfield, IL, US

Year founded

2009

Social media

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