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Office Assistant Jobs in Springfield, IL (NOW HIRING)

Helzberg

Office Assistant

Springfield, IL · On-site

$15 - $17.50/hr

The Office Assistant in a Helzberg Diamonds retail store executes the daily operations of the office to assist the store in achieving sales volume and profit goals. Key responsibilities include:

Flooring America

Office Assistant

Springfield, IL

$16 - $30/hr

About This Role Clerical duties within the office may encompass a range of responsibilities, including answering telephones, maintaining bookkeeping records, typing or word processing, operating ...

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Office Assistant information

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$9

$18

$25

How much do office assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for office assistant in Springfield, IL is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $20.96 per hour, depending on experience, location, and employer.

What is an office assistant?

Office assistants are administrative professionals who help keep an office running smoothly by performing a variety of clerical and organizational tasks. Their duties often include answering phones, scheduling appointments, filing documents, managing correspondence, and supporting other staff members with day-to-day operations. Office assistants play a crucial role in ensuring that the office operates efficiently and effectively. They may also handle data entry, order supplies, and assist with basic bookkeeping tasks. The specific responsibilities can vary depending on the size and type of the organization.

What does an office assistant do?

As an office assistant, you are responsible for conducting daily administrative tasks in an office environment. You may be asked to answer telephone calls and emails, take messages, schedule appointments, greet customers or clients, make copies, maintain records, and manage office inventory and supplies. Your responsibilities may vary depending on the kind of office you work in, and some jobs may require special skills or education, like medical billing knowledge or experience as a paralegal.

What are some common challenges faced by office assistants, and how can they be effectively managed?

Office Assistants often juggle multiple tasks simultaneously, such as managing schedules, handling correspondence, and supporting various staff members. A common challenge is prioritizing tasks efficiently, especially during busy periods or when urgent requests arise. Effective time management, clear communication with supervisors and colleagues, and staying organized with tools like calendars and task lists can help manage these demands. Proactively seeking clarification on priorities and being adaptable to shifting needs are also key to succeeding in this role.

What are the key skills and qualifications needed to thrive as an office assistant, and why are they important?

To thrive as an Office Assistant, you need strong organizational skills, attention to detail, and basic proficiency in office administration, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, email platforms, and common office equipment is typically required. Excellent communication, time management, and a proactive attitude help you stand out in this role. These skills and qualities ensure efficient office operations, effective support to staff, and a smoothly running workplace.

What is the difference between Office Assistant vs Receptionist?

AspectOffice AssistantReceptionist
Primary RoleSupports administrative tasks, manages files, assists with office operationsGreets visitors, answers phones, manages front desk activities
Required SkillsOrganizational skills, basic computer proficiency, multitaskingCommunication skills, customer service, phone etiquette
Work EnvironmentOffice settings, administrative departmentsFront desk, reception area, customer-facing roles
Common CertificationsNone required, but administrative certifications helpfulNone required, customer service experience preferred

While both roles support office functions, an Office Assistant handles a broader range of administrative tasks behind the scenes, whereas a Receptionist primarily manages front desk duties and visitor interactions. The roles often overlap but serve different focal points within an organization.

More about Office Assistant jobs

What are the most commonly searched types of Office jobs in Springfield, IL?

The most popular types of Office jobs in Springfield, IL are:

What are popular job titles related to Office Assistant jobs in Springfield, IL?

For Office Assistant jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Office Assistant jobs in Springfield, IL look for?

The top searched job categories for Office Assistant jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Office Assistant jobs?

Cities near Springfield, IL with the most Office Assistant job openings:

Office Assistant jobs near you
Infographic showing various Office Assistant job openings in Springfield, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,068 per year, or $18.8 per hour.

Office Assistant

Helzberg

Springfield, IL • On-site

$15 - $17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Helzberg Diamonds rating

7.0

Company rating: 7.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

12th of 30 rated jewelry retailers

Job description


The Office Assistant in a Helzberg Diamonds retail store executes the daily operations of the office to assist the store in achieving sales volume and profit goals.
Key responsibilities include:
  • Processing all transactions in accordance with company policies and procedures
  • Assisting the Office Manager with operational audits and inventory counts
  • Complying with company policies and procedures including loss prevention, operational and human resources
  • Achieving personal sales and extended warranty goals by working on the sales floor
The ideal candidate will possess:
  • High school diploma or equivalent
  • Previous retail sales or office experience
  • Ability to sell in a commission environment
  • Experience using a PC or POS system or other computer keyboard is required
  • Strong communication and organizational skills required
  • Must be available to work a flexible schedule, including evenings, weekends and holidays
Pay range for this position is $15.00 to $17.50 hourly (or specific county/city minimum wage).
This information is posted pursuant to the Illinois Equal Pay Act to provide Illinois applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.
  • Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate addition earnings in accordance with the terms of each plan.
  • Helzberg Diamonds is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include medical, dental and vision plans, paid holidays, vacation and sick time, 401(k) Savings Plan, employee discount program and more. Eligibility and waiting period requirements may apply. See https://jobs.helzberg.com/working-here/ for additional details.

What Helzberg Diamonds employees say

Pay

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Hours and flexibility

Workplace

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About Helzberg Diamonds

Sourced by ZipRecruiter

After over a Century of Service, Helzberg Diamonds has grown to over 200 Stores that started in the Heartland of America. Through it all, Our Core Values have stayed the same. We believe in People First, and it shines through in everything we do. Every piece we sell is an extension of our mission to make people feel loved. We support and practice Ethical metals mining, and only sell conflict free diamonds. Whether it’s made by us or designed by one of our incredible business partners, it’s made with love.

Industry

Jewelry, luggage, and leather goods stores

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, MO, US

Year founded

1915

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