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Office Associate Jobs in Springfield, IL (NOW HIRING)

Centurion

Office Coordinator (80596)

Lincoln, IL · On-site

$30/hr

High School Diploma or equivalent required, Associate or Bachelor degree preferred * Two years of administrative support experience * Proficient in the use of office equipment * Prior management and ...

Flooring America

Office Assistant

Springfield, IL

$16 - $30/hr

About This Role Clerical duties within the office may encompass a range of responsibilities, including answering telephones, maintaining bookkeeping records, typing or word processing, operating ...

Helzberg

Office Assistant

Springfield, IL · On-site

$15 - $17.50/hr

The Office Assistant in a Helzberg Diamonds retail store executes the daily operations of the office to assist the store in achieving sales volume and profit goals. Key responsibilities include:

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All JobsOffice Associate JobsOffice Associate Jobs in Springfield, IL

Office Associate information

See Springfield, IL salary details

$11

$19

$27

How much do office associate jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for office associate in Springfield, IL is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.68 per hour, depending on experience, location, and employer.

What is an office associate?

An office associate performs a wide range of administrative and office management tasks. Your duties include answering phones and providing clerical assistance, such as organizing files or scheduling appointments, for the office manager. The job qualifications include a high school diploma and some prior experience performing clerical tasks. You need experience and skills such as a strong attention to detail, organizational awareness, and the ability to take direction. Being an office associate can lead to a career as an office manager.

What is the difference between Office Associate vs Administrative Assistant?

AspectOffice AssociateAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; additional certifications optional
Work EnvironmentOffice settings across various industriesOffice environments, often in corporate or healthcare sectors
Employer & Industry UsageCommon in retail, healthcare, and administrative sectorsWidely used in corporate, government, and nonprofit organizations
Common Search & Comparison IntentYesYes

While both Office Associates and Administrative Assistants work in office settings and handle clerical tasks, Office Associates typically focus on basic administrative duties and customer service, often in retail or healthcare environments. Administrative Assistants usually perform a broader range of administrative support, including scheduling and correspondence, mainly in corporate or professional settings. Understanding these differences helps job seekers find roles that match their skills and career goals.

What skills do you need to be an office associate?

An office associate needs strong organizational skills, proficiency in office software such as Microsoft Office or Google Workspace, and good communication abilities. Attention to detail, multitasking, and basic administrative knowledge are also important for managing daily office tasks efficiently.

What are the key skills and qualifications needed to thrive as an office associate?

To thrive as an Office Associate, you need strong organizational skills, attention to detail, and proficiency in basic administrative tasks, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, basic database management, and office equipment is typically required. Excellent communication, time management, and problem-solving abilities help you stand out in this role. These skills are crucial for maintaining efficient office operations and supporting teams in achieving organizational goals.

What are some common challenges faced by office associates and how can they be effectively managed?

Office Associates often juggle multiple tasks such as managing schedules, handling correspondence, and supporting various teams, which can make time management a significant challenge. Prioritizing tasks, communicating clearly with supervisors about workload, and utilizing digital tools for organization are effective strategies to stay on top of responsibilities. Additionally, adapting to different personalities and work styles within the office requires strong interpersonal skills and flexibility. Embracing continuous learning and staying proactive can help Office Associates thrive and contribute positively to their team's efficiency.
More about Office Associate jobs
What are the most commonly searched types of Office jobs in Springfield, IL? The most popular types of Office jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Office Associate jobs? Cities near Springfield, IL with the most Office Associate job openings:
Office Associate jobs near you
Infographic showing various Office Associate job openings in Springfield, IL as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,011 per year, or $19.2 per hour.

Medical Office Associate - Receptionist - Pittsfield (4961)

Southern Illinois University School of Medicine

Springfield, IL • On-site

$17.50 - $19.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 21 days ago

Job description

Salary: $17.50 - $19.25 Hourly
Location : Pittsfield, IL
Job Type: Civil Service
Job Number: 2402177
Department: Family and Community Medicine/Pittsfield-SMS
Opening Date: 07/15/2026
Closing Date: 8/3/2026 2:00 PM Central
FLSA: Non-Exempt
Bargaining Unit: N/A
Shift: Days
ExemptorNon_Exempt: Non-Exempt
We recommend using the following browsers to complete the application:
Desktop: Google Chrome, Edge with Chromium
Mobile: Google Chrome, Safari
Description
This position: 1) Maintains patient clinical and billing information over the telephone and as patients present to clinic; 2) Ensures patient data is accurate and up to date; 3) Collects patient payments and provides initial assistance with billing and insurance problems; 4) Answers and routes incoming phone calls, answers patient questions, and addresses complaints; and 5) Updating the Dental EHR with most up to date insurance information
*This position is ON SITE only*
Examples of Duties
70% Patient Receiving and Registration
  1. Receives and welcomes patients into the clinic.
  2. Interviews patients to obtain demographic and billing information and enters into the computer
  3. Accesses computer terminal to input, update, retrieve and review patient demographic and billing data for new and established patients
  4. Creates initial medical record for new patients and reviews new patient information.
  5. Obtains patient's signature on authorization forms
  6. Generates daily schedules, prints encounter forms and demographic information
  7. Scans patient insurance cards for indexing into the electronic health records

15% Telephones/Scheduling
  1. Answers incoming patient calls and handles appropriately, always following clinical protocols.
  2. Schedules same day, follow-up and acute appointments
  3. Route calls to dental staff as appropriate

10% Cashiering
  1. Collects payment at time of service, always knowledgeable of managed care co-pays.
  2. Completes and maintains necessary receipt register.
  3. Responsible for depositing bank deposits at local bank per written protocol

5% Other
  1. Handles patient complaints according to established policies.
  2. Provide backup to other clinic business office functions.

Qualifications
Credentials to be Verified by Placement Officer
  1. High school diploma or equivalent.
  2. Any one or any combination totaling one (1) year (12 months), from the categories below:
    1. Work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility.
    2. Work experience in a health care facility such as a doctor's, dentist's, or hospital's office; which involved record keeping, working with the public, direct patient contact, answering telephones, and working with medical terminology.
    3. Graduation from an accredited medical secretarial or paramedical program, such as nursing assistant, medical assistant, or medical secretary.
Knowledge, Skills & Abilities (KSAs)
  1. Working knowledge of medical terminology.
  2. Knowledge of computers and data entry.
  3. Skill in reading, comprehending, and following complex instructions.
  4. Organization skills, including time management and workflow.
  5. Oral and written communication skills.
  6. Ability to interact with and assist patients and their families.
  7. Ability to adapt and work under pressure and amid interruptions.
  8. Ability to work with people from a variety of cultural economic, and educational backgrounds.
  9. Ability to use a medical dictionary.
  10. Ability to keep patient information confidential.
  11. Ability to perform routine keyboarding accurately.
  12. Ability to establish priorities and function independently.
  13. Ability to lift 15 pounds of medical records.
  14. Ability to perform simple calculations (such as adding, subtracting, and totaling).
  15. Ability to function as a part of a team.
Condition of Employment: Pursuant to the State Universities Civil Service System, an out-of-state resident who is hired into this position must establish Illinois residency within 180 calendar days of their start date.
Supplemental Information
If you require assistance, please contact the Office of Human Resources at or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.
The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education, patient care, research and service to the community.
The SIU School of Medicine Annual Security Report is available online at This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the
"Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."
Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.
Pre-employment background screenings required.
Paid time off: Includes 12 paid holidays per year. Accrual rates vary based on employment type and years of service
Paid sick time: Use for personal illness, doctor visits, or if your immediate family members fall ill
Health, Dental, and Life insurance
Optional life insurance: Your spouse and dependents can enroll in State term life and university-sponsored term life insurance.
Prescription: Plan participants enrolled in any state health plan have prescription drug benefits included in the coverage.
Long-term Disability Insurance
Flexible spending accounts: Optional, IRS tax-favored program that enables you to stretch medical expenses and dependent care dollars
Voluntary retirement accounts: Optional plans include the State of Illinois Deferred Compensation Plan (457) and Tax Deferred Annuity (403b).
Tuition Waiver/Tuition Reimbursement: Continue your graduate or undergraduate education with the help of tuition waivers or tuition reimbursement
Leaves of absence: Includes FMLA and Extended Sick Leave Benefits for qualified employees
Employee Assistance Program: Access free and confidential support, including counseling services, and information during difficult times
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