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Office Assistant Jobs in Rochester, NY (NOW HIRING)

TES Staffing

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Dental Front Office Assistant (32 Hour Work Week)

Gates, NY · On-site

$19 - $21/hr

Dental Receptionist - Dental Office (Gates, NY) Contract-to-Hire | $19-21 an hour TES Staffing is proud to partner with a fast-paced, patient-focused dental office located in the Gates area of ...

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Rochester Regional Health

Dental Assistant

Penfield, NY · On-site

$18.10 - $23/hr

Under the supervision of a licensed dentist, the unlicensed dental assistant functions as a dental chair assistant, office assistant and sterile processing technician to assist our dental team with ...

Rochester Regional Health

Dental Assistant

Rochester, NY · On-site

$18.10 - $23/hr

Under the supervision of a licensed dentist, the unlicensed dental assistant functions as a dental chair assistant, office assistant and sterile processing technician to assist our dental team with ...

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Office Assistant information

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How much do office assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for office assistant in Rochester, NY is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.87 per hour, depending on experience, location, and employer.

What is an office assistant?

Office assistants are administrative professionals who help keep an office running smoothly by performing a variety of clerical and organizational tasks. Their duties often include answering phones, scheduling appointments, filing documents, managing correspondence, and supporting other staff members with day-to-day operations. Office assistants play a crucial role in ensuring that the office operates efficiently and effectively. They may also handle data entry, order supplies, and assist with basic bookkeeping tasks. The specific responsibilities can vary depending on the size and type of the organization.

What does an office assistant do?

As an office assistant, you are responsible for conducting daily administrative tasks in an office environment. You may be asked to answer telephone calls and emails, take messages, schedule appointments, greet customers or clients, make copies, maintain records, and manage office inventory and supplies. Your responsibilities may vary depending on the kind of office you work in, and some jobs may require special skills or education, like medical billing knowledge or experience as a paralegal.

What are some common challenges faced by office assistants, and how can they be effectively managed?

Office Assistants often juggle multiple tasks simultaneously, such as managing schedules, handling correspondence, and supporting various staff members. A common challenge is prioritizing tasks efficiently, especially during busy periods or when urgent requests arise. Effective time management, clear communication with supervisors and colleagues, and staying organized with tools like calendars and task lists can help manage these demands. Proactively seeking clarification on priorities and being adaptable to shifting needs are also key to succeeding in this role.

What are the key skills and qualifications needed to thrive as an office assistant, and why are they important?

To thrive as an Office Assistant, you need strong organizational skills, attention to detail, and basic proficiency in office administration, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, email platforms, and common office equipment is typically required. Excellent communication, time management, and a proactive attitude help you stand out in this role. These skills and qualities ensure efficient office operations, effective support to staff, and a smoothly running workplace.

What is the difference between Office Assistant vs Receptionist?

AspectOffice AssistantReceptionist
Primary RoleSupports administrative tasks, manages files, assists with office operationsGreets visitors, answers phones, manages front desk activities
Required SkillsOrganizational skills, basic computer proficiency, multitaskingCommunication skills, customer service, phone etiquette
Work EnvironmentOffice settings, administrative departmentsFront desk, reception area, customer-facing roles
Common CertificationsNone required, but administrative certifications helpfulNone required, customer service experience preferred

While both roles support office functions, an Office Assistant handles a broader range of administrative tasks behind the scenes, whereas a Receptionist primarily manages front desk duties and visitor interactions. The roles often overlap but serve different focal points within an organization.

More about Office Assistant jobs

What are the most commonly searched types of Office jobs in Rochester, NY?

The most popular types of Office jobs in Rochester, NY are:

What are popular job titles related to Office Assistant jobs in Rochester, NY?

For Office Assistant jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Office Assistant jobs in Rochester, NY look for?

The top searched job categories for Office Assistant jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Office Assistant jobs?

Cities near Rochester, NY with the most Office Assistant job openings:

Office Assistant jobs near you
Infographic showing various Office Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $38,860 per year, or $18.7 per hour.

Medical Office Assistant, Farmington Internal Medicine

Thompson Health

Farmington, NY • On-site

$19.64 - $24.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Thompson Health rating

7.7

Company rating: 7.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Are you looking to make a real difference in the lives of others, using cutting-edge medical technology in an empowering and supportive work environment? Join our growing and well respected community health system and enjoy competitive pay, high patient and staff satisfaction levels, excellent infection control support and compliance, and a very supportive, friendly environment.
Schedule: Full time, days.
*May need to travel on occasion to other practices in the Finger Lakes region (25 minute radius of the hospital) to fill in.
Pay Range: $19.64 - $24.50, based on experience.
Benefits:
  • Health, dental, vision insurance
  • Tuition reimbursement up to $6000/year
  • Contribution and match on Retirement Plan
  • Four weeks paid time off
  • Access to Success coaches
  • Free parking

Company Culture: Thompson Health has a culture of empowerment. At Thompson, interdisciplinary teams come together to improve care, your suggestions are welcomed and your ideas are part of the solution. Three of our executives have an RN background so we understand the importance of the patient experience!
  • Focus on CARES values: Commitment, Action, Respect, Excellence, and Service
  • Focus on Employee Wellness: Biometric screenings, Wellness programs, Onsite gym, Zen Room, Community Shared Agriculture program, Access to Success Coach
  • Staff Recognition platforms: Shining Stars, CARESCount website

Main Function: The Medical Office Assistant (MOA) participates in the multi-disciplinary process of providing care and service to patients and their families via selected clinical tasks. Clinical tasks will be performed within the scope of practice consistent with NYS Education Department rules and regulations.
These tasks include but are not limited to:
  • Supplies inventory, stocking and ordering, rooming patients, taking vitals, performing phlebotomy and EKGs, specimen collection, medical record documentation, chart preparations, point of care testing (POCT) and otherwise assisting providers with exams and minor surgical procedures.
  • Actively supports physicians & nurses & be an enthusiastic participant in departmental meetings & actively identify ways to improve processes & service to patients.
  • Individual must be able to manage demanding workload with accuracy and represent the office and staff professionally.
  • Position requires excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public.
  • Actively guards the confidentiality of sensitive info including but not limited to the patients, staff and the health system.

Required Job Specific Competencies:
  • Makes every effort to satisfy the needs of patients and families in a patient-centered, friendly manner.
  • Demonstrates the ability to develop and maintain a collaborative working relationship with patients, families, coworkers and medical staff, management and other health system departments.
  • Demonstrates skill in provision of care appropriate to the age of those patients served in a primary or specialty care office setting.
  • Demonstrates knowledge and principles of growth and development over a life span.
  • Exhibits time management, keyboarding, and multi-tasking skills to assure business components of the practice are maintained at an efficient and effective level.
  • Can work independently to complete job assignments but also acts as a supportive, engaged participate in team based work and meetings.
  • Ensures all Hospital, State, Federal and other regulatory requirements are met as per his/her job function.
  • Remains current with certification requirements if certified
  • He/she is flexible and willing to travel to other practices upon management request.
  • Actively guards the confidentiality of sensitive information.
  • Has attention to detail to avoid mistakes.

Qualifications:
  • High School Diploma or equivalent required.
  • BLS certification required.
  • Graduate of an approved program for certification of Medical Office Assistants preferred.
  • Phlebotomy skills preferred or willingness to attain once employed.
  • MOA experience preferred.
  • EMR experience preferred.
  • CMOA certification preferred

Pay Range: $19.64 - $24.50
Starting Pay: Based on Experience
Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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