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Network Success Manager Jobs (NOW HIRING)

MDVIP

Success Manager

Stamford, CT · On-site

... goals through a network of more than 1,400 concierge primary care physicians. Our program ... Position Summary As a Success Manager, you will manage a portfolio of affiliated physician ...

Taulia

Customer Success Manager

Customer Success Manager Location: Düsseldorf, DE, 40212 London, GB, W1B 5TR Sofia, BG, 1784 ... More than 2 million businesses in over 150 countries collaborate on our network. Our customers ...

Taulia

Customer Success Manager

Customer Success Manager Location: Düsseldorf, DE, 40212 London, GB, W1B 5TR Sofia, BG, 1784 ... More than 2 million businesses in over 150 countries collaborate on our network. Our customers ...

MDVIP LLC

Success Manager

Ann Arbor, MI · On-site

... goals through a network of more than 1,400 concierge primary care physicians. Our program ... Position Summary As a Success Manager, you will manage a portfolio of affiliated physician ...

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CommandLink

Customer Success Manager

Customer Success Manager Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single ...

ChargeAfter

Customer Success Manager

Manhattan, NY · On-site

Powered by a network of lenders and a data-driven matching engine, ChargeAfter streamlines the ... We are seeking a self-starting, outcome-driven Enterprise Customer Success Manager to lead and ...

Darktrace Limited

Customer Success Manager

Chicago, IL · On-site

$100K - $115K/yr

... network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 ... In the Enterprise Customer Success Manager role, you will be managing a variety of named accounts ...

Darktrace Limited

Customer Success Manager

Dallas, TX · On-site

$100K - $120K/yr

Customer Success Manager Darktrace is a global leader in AI for cybersecurity that keeps ... network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 ...

Dark Trace

Customer Success Manager

Chicago, IL · On-site

$100K - $115K/yr

... network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 ... In the Enterprise Customer Success Manager role, you will be managing a variety of named accounts ...

Clever Devices

Customer Success Manager

Apex, NC · On-site

The Customer Success Manager will apply knowledge, experience, interpersonal skills and ... Utilizes a network of relationships to collect and disseminate information, build support, and ...

Clever Devices Ltd.

Customer Success Manager

Woodbury, NY · On-site

$90K - $130K/yr

The Customer Success Manager will apply knowledge, experience, interpersonal skills and ... Utilizes a network of relationships to collect and disseminate information, build support, and ...

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Clever Devices Ltd.

Customer Success Manager

Apex, NC · On-site

$90K - $130K/yr

The Customer Success Manager will apply knowledge, experience, interpersonal skills and ... Utilizes a network of relationships to collect and disseminate information, build support, and ...

ASSURED

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager We are looking for a Customer Success Manager to join our growing team. As ... Understanding of credentialing and network management processes in healthcare is a plus. Benefits ...

Command|Link

Customer Success Manager

About Command|Link Command|Link is a global SaaS Platform providing network, voice services, and ... The Customer Success Manager will focus on business development and customer retention through ...

Kiln

Member Success Manager

Plano, TX · On-site

A Local Networking Expert: You have your finger on the pulse of the local tech and business ... About the Role: The Member Success Manager works in tandem with the local team and Community ...

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All JobsNetwork Success Manager Jobs

Network Success Manager information

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$22K

$106.6K

$162.5K

How much do network success manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for network success manager in the United States is $106,570.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,500.00 and $128,000.00 per year, depending on experience, location, and employer.

What is a Network Success Manager?

A Network Success Manager is a professional who ensures that clients or partners achieve their desired outcomes when using a company's network products or services. They act as a bridge between the client and internal teams, helping to onboard new partners, resolve issues, and optimize network performance. Their role often involves providing technical support, monitoring network health, and proactively identifying opportunities for improvement. By building strong relationships, they help increase customer satisfaction and retention. Network Success Managers are common in technology, telecommunications, and SaaS companies.

How does a Network Success Manager typically collaborate with cross-functional teams to ensure client satisfaction?

As a Network Success Manager, you'll work closely with sales, engineering, and customer support teams to deliver seamless network solutions for clients. You’ll often serve as the primary point of contact, facilitating communication between clients and internal departments to resolve issues and implement improvements. Regular meetings and status updates are common, ensuring that all teams are aligned on project goals and client expectations. This collaborative environment not only helps you grow your network knowledge but also develops your skills in project management and client relations.

What is the difference between Network Success Manager vs Network Engineer?

AspectNetwork Success ManagerNetwork Engineer
CredentialsTypically requires certifications like CCNA, CCNP, or similar; focus on customer relations and project managementRequires technical certifications such as CCNA, CCNP, or CompTIA Network+; focus on network design and implementation
Work EnvironmentCustomer-facing roles, project coordination, and client support within organizations or service providersTechnical roles involving network setup, troubleshooting, and maintenance in IT or telecom environments
Employer & Industry UsageUsed by service providers, telecom companies, and large enterprises to ensure client network successCommonly employed in IT departments, telecom firms, and network infrastructure companies

The Network Success Manager focuses on client relationships, project management, and ensuring network solutions meet customer needs. In contrast, the Network Engineer handles technical network design, deployment, and troubleshooting. Both roles require networking certifications but differ in their primary responsibilities and work environment.

What are the key skills and qualifications needed to thrive as a Network Success Manager, and why are they important?

To thrive as a Network Success Manager, you need a solid understanding of relationship management, account management, and data analysis, often supported by a degree in business, communications, or a related field. Familiarity with CRM platforms (like Salesforce), data visualization tools, and project management software is typically required. Outstanding interpersonal skills, problem-solving abilities, and proactive communication help build trust and foster strong partnerships. These competencies are essential for driving client satisfaction, expanding network value, and ensuring long-term organizational success.
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Network Success Manager jobs near you
Success Manager

Success Manager

MDVIP

Stamford, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

MDVIP rating

6.2

Company rating: 6.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Position Location
Remote from the Stamford, CT area.
MDVIP: Transforming Primary Care, One Patient at a Time
MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.
Position Summary
As a Success Manager, you will manage a portfolio of affiliated physician practices with direct accountability for relationship management and KPI performance. This is a field based, performance driven role designed for professionals with prior experience in sales, account management, operations, or revenue focused customer success with a track record of exceeding performance targets. Success in this role is defined by net member growth, revenue performance, physician satisfaction, and patient satisfaction, among other KPIs.
This role requires regular travel within a defined territory and is best suited for individuals who thrive in externally facing, high accountability environments. While there is no typical week, the schedule generally includes travel Tuesday through Thursday to visit practices and engage with affiliates (with occasional overnight stays, depending on the territory), and remote work on Mondays and Fridays focused on meetings and proactive territory management. The role also includes regular evening commitments, such as affiliate dinners.
Key Responsibilities
  • Build & Deepen Trusted Physician Relationships: Establish strong, credibility-based partnerships with physicians that serve as the foundation for long-term growth, retention, and performance improvement.
  • Act as a Consultative Business Advisor: Influence physician decision-making by providing insight-driven guidance on growth strategy, pricing, utilization, and practice performance-without direct authority.
  • Drive Measurable Practice Growth: Partner with physicians to develop and execute data-driven growth plans that improve membership, retention, and overall practice revenue.
  • Provide VIP-Level Service: Own physician and staff inquiries end to end, delivering timely, high-touch support, problem resolution, and seamless connection to MDVIP resources.
  • Lead Onboarding & Ongoing Expansion: Guide new affiliates through onboarding and first-year success plans while identifying and unlocking growth opportunities in established practices.
  • Maintain Proactive, High-Impact Engagement: Execute a consistent cadence of in-person and virtual interactions tailored to practice performance and opportunity.
  • Own Territory Performance & Outcomes: Manage a defined portfolio of practices with accountability for identifying risk, prioritizing engagement, and expanding relationships.
  • Operate with Discipline & Accountability: Track activity and outcomes, prioritize high-impact efforts, and take full ownership of performance results across a territory.

Key Competencies
  • Goal-Oriented and Results-Driven: Focuses on achieving goals and getting things done efficiently and effectively.
  • Trusted Advisor: Builds strong relationships by offering helpful advice and being reliable.
  • Confident and Unflappable: Stays calm and confident, even in stressful or uncertain situations.
  • Handles Tough Conversations Well: Can talk through difficult issues honestly and respectfully, without avoiding them.
  • Collaborative: Works well with others, values teamwork, and helps everyone succeed together.

Requirements
Minimum Qualifications
  • 3+ years of experience in sales, account management, operations, or revenue focused customer success
  • Experience meeting and exceeding performance metrics or targets
  • Proficiency in Microsoft Office (Outlook, Excel, Word); CRM experience preferred
  • Ability and willingness to travel regularly within assigned territory

Preferred Qualifications
  • Experience managing complex, multi account portfolios
  • Background in B2B, services, or subscription based growth environments
  • Healthcare experience, especially primary care

Why Join MDVIP?
  • Be part of a mission-driven organization leading innovation in personalized healthcare.
  • Drive transformation and growth in a dynamic, fast-paced environment.
  • Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles.
  • Comprehensive benefits: health, dental, vision insurance, and retirement plans.
  • Professional development: access to ongoing training and leadership development programs.
  • Positive work environment: consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence.

MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace . We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.
If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.
Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.

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