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Network Success Manager Jobs in Detroit, MI (NOW HIRING)

Stellantis

Network Regional Manager

Auburn Hills, MI · On-site

The Network Regional Manager plays a critical role in shaping the retail network by evaluating ... Proven negotiation skills with demonstrable success in high-stakes environments * Proficiency in ...

Stellantis

Network Regional Manager

Auburn Hills, MI · On-site

The Network Regional Manager plays a critical role in shaping the retail network by evaluating ... Proven negotiation skills with demonstrable success in high-stakes environments * Proficiency in ...

Stellantis

Network Specialist

Auburn Hills, MI · On-site

Proven success in building game-changing products in the automotive industry. * Management experience in ideating and creating intellectual property. * Experience to establish a professional network ...

Stellantis

Network Specialist

Auburn Hills, MI · On-site

Proven success in building game-changing products in the automotive industry. * Management experience in ideating and creating intellectual property. * Experience to establish a professional network ...

University of Michigan

Success Coach

Ann Arbor, MI · On-site

$28.85 - $31.25/hr

Coordinate opportunities to build community and a supportive network of scholars * Identify and ... Manage, communicate, track and analyze elements related to student progress, involvement, and ...

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All JobsNetwork Success JobsNetwork Success Manager JobsNetwork Success Manager Jobs in Detroit, MI

Network Success Manager information

See Detroit, MI salary details

$21.8K

$105.5K

$160.9K

How much do network success manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for network success manager in Detroit, MI is $105,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,700.00 and $126,700.00 per year, depending on experience, location, and employer.

What is a Network Success Manager?

A Network Success Manager is a professional who ensures that clients or partners achieve their desired outcomes when using a company's network products or services. They act as a bridge between the client and internal teams, helping to onboard new partners, resolve issues, and optimize network performance. Their role often involves providing technical support, monitoring network health, and proactively identifying opportunities for improvement. By building strong relationships, they help increase customer satisfaction and retention. Network Success Managers are common in technology, telecommunications, and SaaS companies.

What are the key skills and qualifications needed to thrive as a network success manager?

To thrive as a Network Success Manager, you need a solid understanding of relationship management, account management, and data analysis, often supported by a degree in business, communications, or a related field. Familiarity with CRM platforms (like Salesforce), data visualization tools, and project management software is typically required. Outstanding interpersonal skills, problem-solving abilities, and proactive communication help build trust and foster strong partnerships. These competencies are essential for driving client satisfaction, expanding network value, and ensuring long-term organizational success.

How does a network success manager typically collaborate with cross-functional teams to ensure client satisfaction?

As a Network Success Manager, you'll work closely with sales, engineering, and customer support teams to deliver seamless network solutions for clients. You’ll often serve as the primary point of contact, facilitating communication between clients and internal departments to resolve issues and implement improvements. Regular meetings and status updates are common, ensuring that all teams are aligned on project goals and client expectations. This collaborative environment not only helps you grow your network knowledge but also develops your skills in project management and client relations.

What is the difference between Network Success Manager vs Network Engineer?

AspectNetwork Success ManagerNetwork Engineer
CredentialsTypically requires certifications like CCNA, CCNP, or similar; focus on customer relations and project managementRequires technical certifications such as CCNA, CCNP, or CompTIA Network+; focus on network design and implementation
Work EnvironmentCustomer-facing roles, project coordination, and client support within organizations or service providersTechnical roles involving network setup, troubleshooting, and maintenance in IT or telecom environments
Employer & Industry UsageUsed by service providers, telecom companies, and large enterprises to ensure client network successCommonly employed in IT departments, telecom firms, and network infrastructure companies

The Network Success Manager focuses on client relationships, project management, and ensuring network solutions meet customer needs. In contrast, the Network Engineer handles technical network design, deployment, and troubleshooting. Both roles require networking certifications but differ in their primary responsibilities and work environment.

What job categories do people searching Network Success Manager jobs in Detroit, MI look for?

The top searched job categories for Network Success Manager jobs in Detroit, MI are:

Network Success Manager jobs near you

Customer Success Manager - Michigan

Clutch Canada

Detroit, MI • On-site

$110 - $150/hr

Other

Medical, Dental, Vision, Retirement

Posted 19 days ago

Job description

Welcome to the future of cloud networking and security!

Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeam, Trusteer and more). Cato’s unique technology inspired a brand-new product category, later named “SASE” by Gartner and a market expected to reach $28.5 billion by 2028.

This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don't miss it!

As a Cato Customer Success Manager, you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal. In this role you will inspire and support customer adoption and expansion and use your customer facing and technical acumen to lead our customers to success.

Curiosity - you have a desire to truly understand our customers' business needs.
Creativity - you can find a sustainable path to yes.
Empathy - you connect at a human level with our customers and you genuinely care

Responsibilities
  • Responsible for the health of the assigned accounts and ensure our customers continue to stay and grow with us and realize the full value of their investment in our technology
  • Develop meaningful relationships with key stakeholders within the customer as well as Cato’s teams (Sales, Customer Success, R&D and Support Engineering)
  • Own and orchestrate Cato's post sales motion, including conducting QBRs, product adoption maturity assessments, managing renewals and upsells
Requirements
  • 5+ year of experience ideally in a Customer Success or sales role at a high growth SaaS software or technology vendor
  • Experience and Exposure working with networking or security software solutions
  • Excellent customer communication and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional and compelling manner)
  • Ability to effectively listen and truly understand the customer needs, even if they're not effectively articulated, and find sustainable solutions
  • Ability to influence and persuade at all levels and gain a ‘Trusted Advisor’ status with key stakeholders
  • Must be very well organized and able to work effectively in a nimble and fast-paced environment
  • Effective problem solver, shows ownership and wants to see issues resolved
  • Comfortable working within a geographically distributed team for a hyper-growth global organization
  • Must be located in the Detroit, MI area
  • Ability to travel up to 25% of the time
Prior Experience
  • Solid technology background, ideally hands-on prior experience on at least a few of the following domains:
  • Routing (static, BGP, EIGRP, etc.)
  • Switching
  • SD-WAN
  • Firewalls, Proxy
  • Secure Web Gateway/CASB/DLP
  • Identity Management (SSO, SAML, LDAP, etc.)
  • Threat protection mechanisms (IPS, AM, etc.)
  • Load Balancing
  • Networking protocol analysis (TCP, UDP, IP, ICMP, etc.)
  • WAN, MPLS

Cato provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Health Savings/Flexible Spending Accounts, flexible time-off, paid parental leave and disability benefits.

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

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