Job Title: Floor Supervisor - Union League National Golf Club
Reports to: Dining Room Manager F&B Manager - Union League National Golf Club
Objective: The Floor Supervisor ensures a high standard of appearance, hospitality, and service in personnel and cleanliness of all dining spaces at ULN. We are seeking a motivated and service-focused Entry-Level Floor Manager to join our team. This is an exciting opportunity for an emerging hospitality professional to gain hands-on leadership experience in a refined, member-focused environment. The Floor Manager plays a key role in overseeing daily dining operations, ensuring exceptional service standards, supporting front-of-house staff, and maintaining the welcoming atmosphere our members expect.
Responsibilities:
โข Managerial presence on dining floor during service hours.
โข Has owner's eyes. Understands the need to be consistently "member ready" in both appearance and service.
โข Lead a high-performance team while promoting and teaching sales techniques that will benefit the dining room.
โข Communicate between front of house and back of house regarding cover counts, specials, and food problems.
โข Follows and enforces the sequence of service techniques including but not limited to: delivering drinks, ordering food, coursing, and firing food.
โข Inspects overall room for cleanliness & works with Manager on duty for preventative maintenance. Inspect tabletops to ensure neat, clean, and orderly presentation.
โข Verifies that all side work is assigned and completed. Report any issues or concerns to the rest of the management team.
โข Strives to learn members' names and preferences. Build rapport with new members and existing members.
โข Completes an end-of-the-shift report for respective sales areas and ensures accuracy.
โข Attend manager meetings and contribute ideas. Has excellent foresight with respect to knowing what is going on in the club & companion amenities. .
โข Maintain and print clean food and beverage menus at the podium
โข Other duties to be determined
Skills:
โข Self-directed and proactive
โข Work well with other employees, including chefs and dining staff
โข Even-tempered
โข Nights, holidays, Weekends required
โข Leads by example
โข Wine and beverage knowledge
โข Communicate confidently and professionally
โข Stay organized and calm under pressure
โข Loves creating memorable guest experiences
Position Requirements:
โข Bachelor's Degree (preferred)
โข 1 year of hospitality experience
โข Ability and Experience with JONAS, 7ROOMS, Outlook 365, and ADP preferred
Compensation:
โข Fair Wages & Safe work environment
โข Employee Meals
โข Energetic, multi-faceted, team-oriented work atmosphere
โข Opportunities to promote from within
โข Uniform allowance
โข $21 per hour - with a 60-day review with potential to adjust salary as needs & responsibility grow within the position
This is more than a job - it's a pathway into hospitality leadership.