Onsite Position Summary The Records Retrieval Specialist is responsible for obtaining medical records, billing statements, and related documentation from healthcare providers, hospitals, clinics, and ...
Quick apply
Onsite Position Summary The Records Retrieval Specialist is responsible for obtaining medical records, billing statements, and related documentation from healthcare providers, hospitals, clinics, and ...
Quick apply
Onsite Position Summary The Records Retrieval Specialist is responsible for obtaining medical records, billing statements, and related documentation from healthcare providers, hospitals, clinics, and ...
Navigate and properly escalate obstacles to medical record retrieval * Support and implement process improvements with external and internal partners * Utilize the MS Office Suite including, but not ...
Navigate and properly escalate obstacles to medical record retrieval * Support and implement process improvements with external and internal partners * Utilize the MS Office Suite including, but not ...
Springfield, MA · On-site
$35K - $57K/yr
Navigate and properly escalate obstacles to medical record retrieval * Support and implement process improvements with external and internal partners * Utilize the MS Office Suite including, but not ...
Springfield, MA · On-site
$35K - $57K/yr
Navigate and properly escalate obstacles to medical record retrieval * Support and implement process improvements with external and internal partners * Utilize the MS Office Suite including, but not ...
Medical Records Retrieval Specialist Work Arrangement: Fully Remote Job Type: Independent Contractor, Full-time Work Schedule: US time zone - 40 hours per week (9:00 AM - 5:00 PM CST) Locations:
Medical Records Retrieval Specialist Work Arrangement: Fully Remote Job Type: Independent Contractor, Full-time Work Schedule: US time zone - 40 hours per week (9:00 AM - 5:00 PM CST) Locations:
Pittsburgh, PA · Remote
$29.25 - $38.75/hr
In this role, you will conduct outbound outreach to physician offices, hospitals, clinics, and medical records departments to request required documentation. You will coordinate record retrieval ...
Pittsburgh, PA · Remote
$29.25 - $38.75/hr
In this role, you will conduct outbound outreach to physician offices, hospitals, clinics, and medical records departments to request required documentation. You will coordinate record retrieval ...
Medical Records Retrieval Specialist Work Arrangement: Fully Remote Job Type: Independent Contractor, Full-time Work Schedule: US time zone - 40 hours per week (9:00 AM - 5:00 PM CST) Locations:
Medical Records Retrieval Specialist Work Arrangement: Fully Remote Job Type: Independent Contractor, Full-time Work Schedule: US time zone - 40 hours per week (9:00 AM - 5:00 PM CST) Locations:
New York, NY · On-site
$85K - $110K/yr
The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure all required tasks are performed in a consistent, timely, and highly professional manner. The Manager of ...
New York, NY · On-site
$85K - $110K/yr
The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure all required tasks are performed in a consistent, timely, and highly professional manner. The Manager of ...
Artesia, NM · On-site
Medical Records Specialist The primary purpose of your job position is to maintain resident medical ... Retrieve resident records (manually/electronically). Deliver as necessary. * Files information such ...
Artesia, NM · On-site
Medical Records Specialist The primary purpose of your job position is to maintain resident medical ... Retrieve resident records (manually/electronically). Deliver as necessary. * Files information such ...
Be Seen First
Port Charlotte, FL · On-site
$18/hr
As soon as possible Overview: -Navigate various provider EMR and file systems to retrieve all ... Medical Records exposure is highly preferred * Customer service experience Company Description The ...
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Be Seen First
Port Charlotte, FL · On-site
$18/hr
As soon as possible Overview: -Navigate various provider EMR and file systems to retrieve all ... Medical Records exposure is highly preferred * Customer service experience Company Description The ...
Artesia, CA · On-site
File in accordance with established policies and procedures. • Retrieve resident records ... Prepare written correspondence as necessary. • Retrieve medical records when requested by ...
Artesia, CA · On-site
File in accordance with established policies and procedures. • Retrieve resident records ... Prepare written correspondence as necessary. • Retrieve medical records when requested by ...
Fort Worth, TX · On-site
$16.25 - $19.50/hr
... records retrieval experience Required Experience: • Minimum of 1 year of customer service ... medical record requests • Update file status with detailed documentation • Obtain required ...
Fort Worth, TX · On-site
$16.25 - $19.50/hr
... records retrieval experience Required Experience: • Minimum of 1 year of customer service ... medical record requests • Update file status with detailed documentation • Obtain required ...
Los Angeles, CA · On-site
Retrieve resident records (manually/electronically). Deliver as necessary. Files information such ... Index medical records as directed by the medical records/health information consultant. Maintain ...
Los Angeles, CA · On-site
Retrieve resident records (manually/electronically). Deliver as necessary. Files information such ... Index medical records as directed by the medical records/health information consultant. Maintain ...
Lawrenceville, GA · On-site
$16.25 - $21/hr
... medical record retrieval from storage. The Medical Records Coordinator must excel at coordinating with patients, staff, providers, and other 3rd party sources in providing accurate medical ...
Lawrenceville, GA · On-site
$16.25 - $21/hr
... medical record retrieval from storage. The Medical Records Coordinator must excel at coordinating with patients, staff, providers, and other 3rd party sources in providing accurate medical ...
Lawrenceville, GA · On-site
$16.25 - $21/hr
... medical record retrieval from storage. The Medical Records Coordinator must excel at coordinating with patients, staff, providers, and other 3rd party sources in providing accurate medical ...
Lawrenceville, GA · On-site
$16.25 - $21/hr
... medical record retrieval from storage. The Medical Records Coordinator must excel at coordinating with patients, staff, providers, and other 3rd party sources in providing accurate medical ...
Oak Brook, IL · On-site
$24 - $32/hr
Identify opportunities to improve medical record retrieval workflows and efficiency. * Perform additional duties as assigned. Qualifications Required * High school diploma or GED * Minimum of 2 years ...
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Oak Brook, IL · On-site
$24 - $32/hr
Identify opportunities to improve medical record retrieval workflows and efficiency. * Perform additional duties as assigned. Qualifications Required * High school diploma or GED * Minimum of 2 years ...
Montgomery, AL · On-site
$40K - $52K/yr
The Medical Records Retrieval Representative performs moderately complex administrative and operational tasks in a remote and fieldbased, structured environment, with a focus on accuracy, compliance ...
Montgomery, AL · On-site
$40K - $52K/yr
The Medical Records Retrieval Representative performs moderately complex administrative and operational tasks in a remote and fieldbased, structured environment, with a focus on accuracy, compliance ...
The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure all required tasks are performed in a consistent, timely, and highly professional manner. The Manager of ...
The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure all required tasks are performed in a consistent, timely, and highly professional manner. The Manager of ...
The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure all required tasks are performed in a consistent, timely, and highly professional manner. The Manager of ...
The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure all required tasks are performed in a consistent, timely, and highly professional manner. The Manager of ...
Be Seen First
Saugerties, NY · Remote
$21 - $24/hr
Utilize electronic systems and tools to manage, track, and support medical record retrieval activities * Work independently within assigned retrieval tasks while maintaining strong communication and ...
Quick apply
Be Seen First
Saugerties, NY · Remote
$21 - $24/hr
Utilize electronic systems and tools to manage, track, and support medical record retrieval activities * Work independently within assigned retrieval tasks while maintaining strong communication and ...
$40K - $52K/yr
The Medical Records Retrieval Representative performs moderately complex administrative and operational tasks in a remote and fieldbased, structured environment, with a focus on accuracy, compliance ...
$40K - $52K/yr
The Medical Records Retrieval Representative performs moderately complex administrative and operational tasks in a remote and fieldbased, structured environment, with a focus on accuracy, compliance ...
$28.5K - $31.4K
1% of jobs
$31.4K - $34.3K
12% of jobs
$37.1K is the 25th percentile. Wages below this are outliers.
$34.3K - $37.2K
13% of jobs
$37.2K - $40.1K
19% of jobs
The median wage is $41.3K / yr.
$40.1K - $43K
13% of jobs
$43K - $46K
10% of jobs
$48.4K is the 75th percentile. Wages above this are outliers.
$46K - $48.9K
10% of jobs
$48.9K - $51.8K
6% of jobs
$51.8K - $54.7K
7% of jobs
$54.7K - $57.6K
4% of jobs
$57.6K - $60.5K
5% of jobs
$28.5K
$44.3K
$60.5K
A Medical Record Retrieval job involves obtaining patient medical records from healthcare providers, hospitals, and clinics on behalf of insurance companies, legal firms, or other organizations. Professionals in this role communicate with medical facilities, verify authorization forms, and ensure records are collected in a timely manner. Attention to detail and knowledge of HIPAA regulations are important to maintain patient confidentiality.
Excelling in Medical Record Retrieval requires attention to detail, knowledge of healthcare documentation, and a high degree of data accuracy, often supported by a high school diploma or equivalent and experience in healthcare settings. Familiarity with Electronic Health Record (EHR) systems, HIPAA compliance, and document management software is commonly needed. Strong organizational skills, discretion, and effective communication help professionals handle sensitive information and collaborate across departments. These abilities ensure timely, accurate retrieval of records while maintaining data privacy and supporting high-quality patient care.
A primary challenge in Medical Record Retrieval is ensuring the prompt and accurate collection of records while maintaining strict confidentiality and compliance with privacy regulations. Professionals may encounter incomplete records, system limitations, or communication delays with healthcare providers, which require persistence and resourcefulness to resolve. Effective organization and adaptability can help streamline processes, while clear communication with both clinical and administrative teams is vital. Many employers provide ongoing training to help staff stay current with evolving technologies and regulations, making it easier to overcome these common challenges and excel in the role.
Cities with the most Medical Record Retrieval job openings:
States with the most job openings for Medical Record Retrieval jobs include:
The top searched job categories for Medical Record Retrieval jobs are:

Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 11 days ago
Employment Type: Full-Time Non-Exempt
Department: Retrieval
Schedule: Monday-Friday 8:00am-5:00pm
Work Location: Onsite
Position Summary
The Records Retrieval Specialist is responsible for obtaining medical records, billing statements, and related documentation from healthcare providers, hospitals, clinics, and other facilities. This role serves as the primary point of contact between the company and medical providers, ensuring timely follow-up, accurate documentation, and efficient retrieval of records to support client needs.
The ideal candidate is highly organized, comfortable making a high volume of outbound calls, and capable of maintaining professional relationships with facilities while managing multiple requests and deadlines.
Essential Duties and Responsibilities
• Place outbound calls to medical providers, hospitals, clinics, and healthcare organizations to request records and determine request status.
• Follow up on outstanding requests and work to resolve delays or obstacles preventing record retrieval.
• Document all communication, updates, and actions accurately within company systems.
• Verify provider requirements for processing records requests, including authorization forms, fees, and submission procedures.
• Communicate professionally and effectively with provider staff, records departments, and office personnel.
• Track and manage assigned requests to ensure timely completion and client satisfaction.
• Escalate complex issues, unresponsive providers, or unusual circumstances to management as appropriate.
• Maintain productivity standards for outbound calls, follow-up activity, and request completion.
• Review incoming information for completeness and accuracy.
• Collaborate with internal teams to resolve missing documentation, authorization issues, or other barriers to retrieval.
• Adhere to HIPAA, privacy regulations, company policies, and confidentiality requirements.
• Perform additional duties and special projects as assigned.
Qualifications
Required
• High school diploma or equivalent.
• Strong verbal communication and customer service skills.
• Ability to make and manage a high volume of outbound phone calls.
• Strong organizational and time management abilities.
• Proficiency with computers and data entry.
• Ability to multitask and manage competing priorities.
• Professional phone demeanor and conflict-resolution skills.
Preferred
• Experience in records retrieval, healthcare administration, legal support services, insurance, collections, or call center environments.
• Knowledge of HIPAA regulations and medical records processes.
• Experience working with electronic medical records (EMR/EHR) systems.
Key Competencies
• Persistence and follow-through
• Attention to detail
• Accountability
• Professional communication
• Problem-solving
• Time management
• Adaptability
• Teamwork
Working Conditions
• Primarily office-based or remote work environment.
• Frequent use of phone, computer, and company software systems.
• High-volume outbound calling throughout the workday.
• May involve repetitive administrative tasks and extended periods of sitting.
Performance Expectations
Success in this role is measured by:
• Number of provider contacts completed.
• Timely follow-up on outstanding requests.
• Records successfully retrieved.
• Accuracy of documentation.
• Productivity and quality metrics.
• Compliance with company procedures and privacy regulations.
• Positive and professional interactions with provider offices.
Benefits
Full benefits package including health, vision, dental, retirement plan, and paid time off, accruing from Day 1!