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How much do medical record retrieval jobs pay per year?

As of Jun 10, 2026, the average yearly pay for medical record retrieval in the United States is $44,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $50,500.00 per year, depending on experience, location, and employer.

What is a Medical Record Retrieval job?

A Medical Record Retrieval job involves obtaining patient medical records from healthcare providers, hospitals, and clinics on behalf of insurance companies, legal firms, or other organizations. Professionals in this role communicate with medical facilities, verify authorization forms, and ensure records are collected in a timely manner. Attention to detail and knowledge of HIPAA regulations are important to maintain patient confidentiality.

What are the main challenges faced in a Medical Record Retrieval position and how can they be addressed?

A primary challenge in Medical Record Retrieval is ensuring the prompt and accurate collection of records while maintaining strict confidentiality and compliance with privacy regulations. Professionals may encounter incomplete records, system limitations, or communication delays with healthcare providers, which require persistence and resourcefulness to resolve. Effective organization and adaptability can help streamline processes, while clear communication with both clinical and administrative teams is vital. Many employers provide ongoing training to help staff stay current with evolving technologies and regulations, making it easier to overcome these common challenges and excel in the role.

What are the key skills and qualifications needed to thrive in the Medical Record Retrieval position, and why are they important?

Excelling in Medical Record Retrieval requires attention to detail, knowledge of healthcare documentation, and a high degree of data accuracy, often supported by a high school diploma or equivalent and experience in healthcare settings. Familiarity with Electronic Health Record (EHR) systems, HIPAA compliance, and document management software is commonly needed. Strong organizational skills, discretion, and effective communication help professionals handle sensitive information and collaborate across departments. These abilities ensure timely, accurate retrieval of records while maintaining data privacy and supporting high-quality patient care.

More about Medical Record Retrieval jobs
What cities are hiring for Medical Record Retrieval jobs? Cities with the most Medical Record Retrieval job openings:
What states have the most Medical Record Retrieval jobs? States with the most job openings for Medical Record Retrieval jobs include:
What job categories do people searching Medical Record Retrieval jobs look for? The top searched job categories for Medical Record Retrieval jobs are:
Medical Record Retrieval jobs near you
Infographic showing various Medical Record Retrieval job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 62% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,324 per year, or $21.3 per hour.
Medical Record Retrieval Specialist - Palm Beach, FL

Medical Record Retrieval Specialist - Palm Beach, FL

Humana

West Palm Beach, FL • Remote

$40K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Humana rating

8.0

Company rating: 8.0 out of 10

Based on 252 frontline employees who took The Breakroom Quiz

146th of 260 rated insurance

Job description

Become a part of our caring community
The Medical Record Retrieval Specialist (Risk Adjustment Representative) travels to provider offices within the region and scans medical records into a secure system. The records are reviewed by Humana's Coding staff.
Travel in North Broward and Palm Beach counties, FL and surrounding areas

Duties and Responsibilities

  • Travel up to 50% of the time primarily in N. Broward and Palm Beach Counties in FL with the possibility of occasional overnight stays.
  • Collect medical records by using a laptop and portable scanner to scan paper records and/or download electronic medical records to a thumb drive to meet production goals.
  • Visits to physician offices in a timely, efficient manner to meet all deadlines.
  • Answering phones, electronically faxing, internet search and email utilization.
  • Research and updates site information by utilizing CarePlus internal systems.
  • Follows CarePlus and HIPAA confidentiality standards to protect the confidentiality of member information.
  • Demonstrates a professional and courteous manner when communicating with others with the ability to clearly and accurately state the agreed upon resolution.

Use your skills to make an impact

Required Qualifications

  • MUST reside in Broward or Palm Beach counties.
  • 1 or more years of telephonic environment experience and/or customer service in an office setting.
  • Proficiency in Microsoft Office Word and Excel.
  • Ability to travel locally up to 50% of the time.
  • Ability to travel overnight occasionally within the region.
  • Must have reliable car transportation.
  • Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems.
  • This job is part of Humana's Driver safety program and therefore requires an individual to have a valid State Driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits and requires running a Motor Vehicle Report as part of the background check process.

Preferred Qualifications

  • 1 or more years of experience with Medical Record or Health information retrieval experience In a Hospital, Healthcare and/or Medical Office setting.
  • Knowledge and experience in managed care.
  • Medical terminology.
  • Experience and comfort with EMR (Electronic Medical Records) systems.
  • Medical Record retrieval experience.
  • Bilingual English and Spanish.
  • Healthcare experience.

Work-At-Home Requirements

  • Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
  • Satellite, cellular and microwave connection can be used only if approved by leadership.
  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

SSN Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$40,000 - $52,300 per year


Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About CarePlus Health Plans: CarePlus Health Plans is a recognized leader in healthcare delivery that has been offering Medicare Advantage health plans in Florida over 23 years. CarePlus strives to help people with Medicare, or both Medicare and Medicaid, achieve their best possible health and wellness through plans with benefits and services they care about. As a wholly owned subsidiary of Humana, CarePlus currently serves Medicare beneficiaries throughout 21 Florida counties.About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

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