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Medical Record Retrieval Jobs (NOW HIRING)

ISG

Record Retrieval Specialist (29735)

Danvers, MA · On-site +1

$14/hr

We are looking for a Record Retrieval Specialist to join our Medical Records team. As a Record Retrieval Specialist, your main responsibility is to obtain the requested materials and supply those ...

Imedview, Inc

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Record Retrieval Coordinator

Saugerties, NY · Remote

$21 - $24/hr

A successful Record Retrieval Coordinator will be able to work well independently as well as with ... Communicating with medical facilities and offices to confirm receipt of authorizations * Building ...

ISG

Record Retrieval Call Support (26599)

Danvers, MA · On-site +1

$12/hr

We are looking for a Record Retrieval Support to join our Medical Records team. As a Record Retrieval Support, your main responsibility is to assist the team with status inquiries to outstanding ...

ISG

Record Retrieval Call Support (29723)

Danvers, MA · On-site +1

$12/hr

We are looking for a Record Retrieval Support to join our Medical Records team. As a Record Retrieval Support, your main responsibility is to assist the team with status inquiries to outstanding ...

Humana

Records Retrieval Specialist

York, PA · Remote

$40K - $52K/yr

Medical record retrieval experience. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home ...

Humana

Records Retrieval Specialist

Lancaster, PA · Remote

$40K - $52K/yr

Medical record retrieval experience. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home ...

Humana

Records Retrieval Specialist

Lancaster, PA · Remote

$40K - $52K/yr

Medical record retrieval experience. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home ...

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Medical Record Retrieval information

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$28.5K

$44.3K

$60.5K

How much do medical record retrieval jobs pay per year?

As of Jul 23, 2026, the average yearly pay for medical record retrieval in the United States is $44,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $50,500.00 per year, depending on experience, location, and employer.

What is a Medical Record Retrieval job?

A Medical Record Retrieval job involves obtaining patient medical records from healthcare providers, hospitals, and clinics on behalf of insurance companies, legal firms, or other organizations. Professionals in this role communicate with medical facilities, verify authorization forms, and ensure records are collected in a timely manner. Attention to detail and knowledge of HIPAA regulations are important to maintain patient confidentiality.

What are the main challenges faced in a Medical Record Retrieval position and how can they be addressed?

A primary challenge in Medical Record Retrieval is ensuring the prompt and accurate collection of records while maintaining strict confidentiality and compliance with privacy regulations. Professionals may encounter incomplete records, system limitations, or communication delays with healthcare providers, which require persistence and resourcefulness to resolve. Effective organization and adaptability can help streamline processes, while clear communication with both clinical and administrative teams is vital. Many employers provide ongoing training to help staff stay current with evolving technologies and regulations, making it easier to overcome these common challenges and excel in the role.

What are the key skills and qualifications needed to thrive in the Medical Record Retrieval position, and why are they important?

Excelling in Medical Record Retrieval requires attention to detail, knowledge of healthcare documentation, and a high degree of data accuracy, often supported by a high school diploma or equivalent and experience in healthcare settings. Familiarity with Electronic Health Record (EHR) systems, HIPAA compliance, and document management software is commonly needed. Strong organizational skills, discretion, and effective communication help professionals handle sensitive information and collaborate across departments. These abilities ensure timely, accurate retrieval of records while maintaining data privacy and supporting high-quality patient care.

More about Medical Record Retrieval jobs
What cities are hiring for Medical Record Retrieval jobs? Cities with the most Medical Record Retrieval job openings:
What states have the most Medical Record Retrieval jobs? States with the most job openings for Medical Record Retrieval jobs include:
What job categories do people searching Medical Record Retrieval jobs look for? The top searched job categories for Medical Record Retrieval jobs are:
Medical Record Retrieval jobs near you
Infographic showing various Medical Record Retrieval job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $44,324 per year, or $21.3 per hour.

Medical / Legal Record Retrieval Specialist

Legal Copy Service

Van Nuys, CA • Remote

$20 - $21/hr

Full-time

PTO

Posted 11 days ago

Job description

Full-Time In office, Hibrid, or  Remote Positions Available
Hours: Monday – Friday | 8:00 AM – 5:00 PM PST

About the Position:
Growing legal copy service company is seeking a highly motivated and detail-oriented Coordinator / Expeditor to join our team full-time. This is a remote position ideal for someone who thrives in a fast-paced environment, communicates professionally, and is skilled at managing deadlines while handling record retrieval and client coordination.
The ideal candidate is proactive, organized, comfortable making a high volume of calls, and capable of independently resolving issues to ensure records are obtained in a timely manner.
Responsibilities
Responsibilities include, but are not limited to:
  • Handle 40–50 incoming and outgoing calls daily to medical facilities, providers, and record custodians as a scheduler, coordinator, and appointment setter.
  • Follow up on pending record requests and ensure records are retrieved within required deadlines.
  • Build strong working relationships with clients to ensure excellent customer satisfaction.
  • Develop professional relationships with facilities and provider offices to help escalate delays and expedite record retrieval.
  • Perform research and verification of provider information and facility requirements.
  • Manage calendars, scheduling appointments, and monitoring pending deadlines.
  • Conduct EAMS searches and case-related research.
  • Review records and documents received to verify accuracy and completeness.
  • Review provider billing and ensure invoice accuracy prior to processing.
  • Prepare, send, receive, and respond to correspondence including:
    • Bills
    • Declarations of Due Diligence
    • Legal correspondence
    • Status updates
    • Provider communication
  • Handle administrative tasks including:
    • Filing
    • Faxing
    • Mailing
    • Email correspondence
    • Document organization
Qualifications
We are looking for someone who has:
  • Prior experience working in a legal copy service strongly desired but not required.
  • Experience with medical record retrieval, subpoena processing, or legal support services is a strong plus.
  • Excellent customer service and relationship-building skills.
  • Ability to work independently with minimal supervision.
  • Strong organizational skills with the ability to manage multiple priorities simultaneously.
  • Ability to think critically and solve problems creatively when encountering delays or obstacles.
  • Experience working in a fast-paced deadline-driven environment.
  • Strong verbal communication skills with excellent phone etiquette.
  • Active listening skills and professional communication style.
  • Experience using:
    • Microsoft Excel
    • Microsoft Word
    • Email systems
    • Calendars
    • Internet-based research tools
  • Ability to work well with others while maintaining accountability in a remote work environment.
  • Positive attitude, professionalism, and strong work ethic.
Compensation & Benefits
  • $20 – $21 per hour (based on experience and geographic location)
  • Direct Deposit
  • Paid Holidays (after successful completion of 90-day probationary period)
  • Vacation Accrual

What We Value
We are looking for someone who is:
  • Detail-oriented
  • Reliable
  • Professional
  • Solution-focused
  • Comfortable handling high-volume communication
  • Able to work under pressure while maintaining accuracy
  • Committed to delivering exceptional service to our clients