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Medical Csr Jobs (NOW HIRING)

Tempo Service

Customer Service Representative

Irving, TX · On-site

$20 - $21/hr

Customer Service Representative Hot Job Tempo Headquarters Irving - Irving, TX 75061 Overview Salary Range $20.00 - $21.00 Hourly Position Type Full Time Job Shift Day Education Level High School ...

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How much do medical csr jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for medical csr in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Medical Csr position, and why are they important?

To excel as a Medical CSR (Customer Service Representative), you need strong communication skills, attention to detail, and a basic understanding of healthcare terminology, often supported by a high school diploma or equivalent. Familiarity with medical billing software, electronic health record (EHR) systems, and insurance processing tools is highly beneficial. Exceptional problem-solving abilities, patience, and empathy help build rapport with patients and resolve issues efficiently. These skills are crucial for ensuring accurate information exchange, smooth administrative processes, and positive patient experiences in a medical office or healthcare setting.

What is a Medical CSR job?

A Medical Customer Service Representative (CSR) assists patients, healthcare providers, and insurance companies by handling inquiries, scheduling appointments, verifying insurance, and resolving billing issues. They ensure smooth communication between all parties, maintaining a high level of customer service and confidentiality. Strong knowledge of medical terminology, insurance processes, and HIPAA regulations is essential for success in this role.

What are some common challenges faced by Medical CSRs, and how can I prepare for them?

Medical CSRs often navigate complex insurance policies, sensitive patient inquiries, and strict confidentiality protocols, which can be challenging to manage all at once. Staying organized and keeping up-to-date with healthcare regulations will help you handle these responsibilities more confidently. You'll frequently interact with patients, medical staff, and insurance companies, making adaptability and clear communication essential skills for overcoming daily challenges. By developing a strong understanding of healthcare processes and nurturing your customer service abilities, you'll be well-equipped for success in this role.

More about Medical Csr jobs
What cities are hiring for Medical Csr jobs? Cities with the most Medical Csr job openings:
What states have the most Medical Csr jobs? States with the most job openings for Medical Csr jobs include:
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Medical Csr jobs near you
Infographic showing various Medical Csr job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,099 per year, or $18.3 per hour.

Customer Service Representative (CSR)

JF Plumbing & Heating

Owings Mills, MD

$20 - $25/hr

Full-time

Medical, PTO

Posted 18 days ago

Job description

Honest Abe Home Services

*Affiliate Company of JF Plumbing & Heating*

Honest Abe Home Services is seeking an exceptional Customer Service Representative!


Job Title: Customer Service Representative (CSR)

Type: Full-Time

Compensation: $20-$25/hour based on experience + benefits

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About Us

At Honest Abe Home Services, we take pride in delivering top-quality plumbing and HVAC services with honesty, professionalism, and a strong focus on customer satisfaction. We’re a fast-growing company looking for a reliable and organized individual to join our team as a CSR with light admin duties. If you thrive in a fast-paced environment, love helping people, and have great attention to detail, we want to meet you!

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Position Summary

This role includes customer service responsibilities including inbound and outbound calling, scheduling and dispatching. Some light administrative work may also be required. You’ll be the friendly voice our customers hear when they call and the organizational backbone supporting daily office operations. The ideal candidate is proactive, tech-savvy, and eager to be part of a collaborative team.

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Key Responsibilities

Customer Service (CSR Duties)

· Answer incoming calls and emails professionally and promptly

· Schedule appointments and dispatch service technicians

· Provide information about services and address customer inquiries

· Follow up with customers post-service to ensure satisfaction

· Maintain accurate customer records in our CRM system

Administrative Support

· Assist with day-to-day office operations (filing, organizing, ordering supplies)

· Manage incoming and outgoing mail and packages

· Assist with support of billing, invoicing, and data entry tasks as needed.

· Help maintain documentation for technicians and compliance records

· Assist with HR or marketing tasks as needed (depending on skillset)

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Requirements

· Previous experience in customer service or administrative support (1+ year preferred)

· Experience in the home services industry (HVAC, plumbing, electrical, etc.) is a plus

· Strong verbal and written communication skills

· Comfortable using scheduling software, email, and CRM platforms

· Detail-oriented and highly organized

· Ability to multitask in a dynamic office environment

· Positive attitude and team-oriented mindset

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Benefits

· Competitive hourly wage or salary (based on experience)

· Paid holidays and vacation

· Health insurance options

· Opportunities for professional growth and advancement

· Supportive and friendly team environment

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Join Our Team!

We believe in building a team that grows with us. If you’re dependable, organized, and enjoy helping people, we’d love to hear from you!