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Manager End User Computing Jobs (NOW HIRING)

GTT, LLC

End-user Computing Specialist

Ketchum, ID

$18 - $23/hr

Job Summary Under direct supervision, the End-User Computing Specialist provides accurate, timely, and creative solutions to end-user computer, telecom, and networking problems of moderate to complex ...

Arctiq

End User Computing (EUC) Engineer

Nashville, TN · Remote

$60/hr

We are seeking an experienced End User Computing (EUC) Engineer to provide dedicated, full-time ... Manage and support endpoint infrastructure through Windows Administration Center and related ...

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$75K

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$157K

How much do manager end user computing jobs pay per year?

As of Aug 17, 2026, the average yearly pay for manager end user computing in the United States is $120,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

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Manager End User Computing jobs near you
Infographic showing various Manager End User Computing job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $120,088 per year, or $57.7 per hour.

Assistant Manager, End User Computing Services

GXO Logistics

Hanahan, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

GXO Logistics rating

7.1

Company rating: 7.1 out of 10

Based on 240 frontline employees who took The Breakroom Quiz

205th of 364 rated logistics

Job description

Logistics at full potential.
At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
This role will support the recently announced GXO part of the organization, which represents the intended spinoff of our global contract logistics business. GXO stands for 'Game Changing Opportunities'; with ~100,000 people comprising GXO's global team, we are on a journey toward a new era, together. We're a bold, future-focused company, driven by technology. If you're excited about reaching your full potential, we have an opportunity for you.
As the Manager, End User Computing (EUC) Services, you will be responsible for leading the efficient delivery of site support services to business units and end users. You will also oversee daily operational activities while partnering and collaborating with other technical managers to create a highly efficient, cost-effective IT support model that strives to exceed customer satisfaction objectives.
Pay, benefits and more
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you'll do on a typical day:
  • Define, build and lead a world-class EUC Engineering team and associated technical platforms.
  • Design, implement and support global EUC platforms including O365, AzureAD, SCCM, Microsoft Identity Manager
  • Identify user requirements and opportunities for innovation to deliver a state-of-the-art IT experience to the user population
  • Work creatively with all IT teams to define technical standards and ensure they are consistently deployed and maintained
  • Handle escalations and engage with the right resources to resolve any incidents.
  • Develop an effective and workable framework for managing, reporting and continuously improving customer service; establish benchmarks for measuring performance and efficiency of services and provide analytics on KPIs, SLAs and trends
  • Provide world-class support to our internal customers/end users; support Dell/HP/Apple hardware, Office 365, Active Directory, DNS, DHCP, Adobe Products, VOIP, A/V equipment and more

What you need to succeed at GXO:
At a minimum, you'll need:
  • Bachelor's degree in business, MIS or IT or equivalent related work or military experience
  • 5 years of experience managing EUC teams defining and delivering technical solutions and day-to-day tech support in a global enterprise environment
  • Experience in defining EUC service models and standards

It'd be great if you also have:
  • ITIL certification and Service Desk/Help Desk management experience
  • 5 years of cross-functional business management experience including IT infrastructure services, logistics and/or supply chain management, IT solutions development, technical project management, vendor management, and customer relationship management
  • 5 years of experience supervising people and leading projects and processes
  • 7 years of experience working in a customer service support or technical support role
  • Experience with implementing ITIL processes
  • Working knowledge of financial accounting and HR practices

We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity employer including Disabled/Veterans.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

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About GXO Logistics

Sourced by ZipRecruiter

GXO Logistics, located in Greenwich, CT, US, is a global leader in the logistics industry. Specializing in innovative supply chain management, it operates across various sectors including e-commerce, food and beverage, technology, and retail. The company has cemented a notable reputation for providing top-notch outsourcing solutions that equip businesses to respond to market changes quickly and efficiently. Originally part of XPO Logistics, GXO, officially separated and spun off as a unique corporation in 2021, taking with it decades of expertise and a robust client roster. Their mission is to propel businesses forward with cutting-edge logistics and transportation solutions while adhering to their core values of safety always, customer-centric, and inclusive.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Greenwich, CT, US

Year founded

2021

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