End User Support Engineer
Berkeley, CA · On-site
They are looking for an End User Support Engineer to serve as the primary technical resource for employees, emphasizing hands-on user support and operational excellence in a fast-paced environment.
End User Support Engineer
Berkeley, CA · On-site
They are looking for an End User Support Engineer to serve as the primary technical resource for employees, emphasizing hands-on user support and operational excellence in a fast-paced environment.
End User Support Engineer
Manhattan, NY · On-site
We are seeking a highly skilled and technically adept End User Support Engineer to deliver exceptional support to our employees, including white glove, trade floor, and VIP services. The ideal ...
End User Support Engineer
Manhattan, NY · On-site
We are seeking a highly skilled and technically adept End User Support Engineer to deliver exceptional support to our employees, including white glove, trade floor, and VIP services. The ideal ...
End User Support Engineer
Berkeley, CA · On-site
$7.5K/mo
Voleon is looking for an End User Support Engineer to join our Corporate IT Services (Corp-ITS) team and serve as the primary technical resource for employees across the organization. This position ...
End User Support Engineer
Berkeley, CA · On-site
$7.5K/mo
Voleon is looking for an End User Support Engineer to join our Corporate IT Services (Corp-ITS) team and serve as the primary technical resource for employees across the organization. This position ...
End User Support Engineer
Berkeley, CA · On-site
$115K - $135K/yr
Voleon is looking for an End User Support Engineer to join our Corporate IT Services (Corp-ITS) team and serve as the primary technical resource for employees across the organization. This position ...
End User Support Engineer
Berkeley, CA · On-site
$115K - $135K/yr
Voleon is looking for an End User Support Engineer to join our Corporate IT Services (Corp-ITS) team and serve as the primary technical resource for employees across the organization. This position ...
As a member of the Global End User Support team, the successful candidate will be primarily responsible for supporting the organization's IT Desktop Infrastructure in Budapest, and also support ...
As a member of the Global End User Support team, the successful candidate will be primarily responsible for supporting the organization's IT Desktop Infrastructure in Budapest, and also support ...
End User Support
Los Angeles, CA · On-site
We are looking for a tech-savvy, customer-focused End User Support individual to join our IT team. In this role, you will be the go-to expert for providing hands-on and remote technical support to ...
End User Support
Los Angeles, CA · On-site
We are looking for a tech-savvy, customer-focused End User Support individual to join our IT team. In this role, you will be the go-to expert for providing hands-on and remote technical support to ...
End User Support
Oklahoma City, OK · On-site
$20 - $22/hr
Medical
Dental
Vision
Retirement
End User Support Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $20 - $22 / hour depending on experience Benefits : The position is eligible for medical, dental, vision, and ...
End User Support
Oklahoma City, OK · On-site
$20 - $22/hr
Medical
Dental
Vision
Retirement
End User Support Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $20 - $22 / hour depending on experience Benefits : The position is eligible for medical, dental, vision, and ...
Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... End User Support Location: Wichita, KS Duration: 3 months Description: This position is part of a ...
Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... End User Support Location: Wichita, KS Duration: 3 months Description: This position is part of a ...
End User Support Primary Location Los Angeles Possible Hiring Locations Los Angeles Department 0943 - Back Office Relationship & IT
New
End User Support Primary Location Los Angeles Possible Hiring Locations Los Angeles Department 0943 - Back Office Relationship & IT
New
End User Support
Oklahoma City, OK · Remote
$20 - $22/hr
Medical
Dental
Vision
Retirement
End User Support Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $20 - $22 / hour depending on experience Benefits : The position is eligible for medical, dental, vision, and ...
Quick apply
End User Support
Oklahoma City, OK · Remote
$20 - $22/hr
Medical
Dental
Vision
Retirement
End User Support Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $20 - $22 / hour depending on experience Benefits : The position is eligible for medical, dental, vision, and ...
Senior End User Support Engineer
Medical
Dental
Vision
Life
Retirement
As part of this journey, we are looking for a Senior End User Support Engineer with considerable experience in supporting Microsoft Windows and Apple Mac environments; someone who enjoys working with ...
Senior End User Support Engineer
Medical
Dental
Vision
Life
Retirement
As part of this journey, we are looking for a Senior End User Support Engineer with considerable experience in supporting Microsoft Windows and Apple Mac environments; someone who enjoys working with ...
End User Support Specialist ID: 538 Department: IT Technical Expertise & Support Location: Joint ... Ability to work collaboratively with system administrators, developers, and project management ...
End User Support Specialist ID: 538 Department: IT Technical Expertise & Support Location: Joint ... Ability to work collaboratively with system administrators, developers, and project management ...
End User Support
Boston, MA · On-site
$25 - $28.50/hr
Medical
Dental
Vision
Retirement
PTO
End User Support-IT Field Services Remote/Virtual Position : Hybrid - Must be based in Norwood, MA area Coverage Area: Travel throughout MA Salary: $25-$28.50 per hour, depending on experience ...
End User Support
Boston, MA · On-site
$25 - $28.50/hr
Medical
Dental
Vision
Retirement
PTO
End User Support-IT Field Services Remote/Virtual Position : Hybrid - Must be based in Norwood, MA area Coverage Area: Travel throughout MA Salary: $25-$28.50 per hour, depending on experience ...
End User Support Specialist
Andrews, MD · On-site
END-USER SUPPORT Position Summary: The End User Support Specialis t will support the Air Force ... Ability to work collaboratively with system administrators, developers, and project management ...
End User Support Specialist
Andrews, MD · On-site
END-USER SUPPORT Position Summary: The End User Support Specialis t will support the Air Force ... Ability to work collaboratively with system administrators, developers, and project management ...
End User Support Specialist
Andrews, MD · On-site
Role: End User Support Specialist Location: Joint Base Andrews, MD (On-site) Duration: Long Term ... Ability to work collaboratively with system administrators, developers, and project management ...
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End User Support Specialist
Andrews, MD · On-site
Role: End User Support Specialist Location: Joint Base Andrews, MD (On-site) Duration: Long Term ... Ability to work collaboratively with system administrators, developers, and project management ...
End User Support Engineer
Sunnyvale, CA · On-site
$39 - $44/hr
Medical
Dental
Vision
Life
Retirement
At least two years of experience supporting a Windows domain environment desired. * Relevant ... We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and ...
Quick apply
End User Support Engineer
Sunnyvale, CA · On-site
$39 - $44/hr
Medical
Dental
Vision
Life
Retirement
At least two years of experience supporting a Windows domain environment desired. * Relevant ... We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and ...
End User Support Specialist - Mobile Device NMCI / Flank Speed End User Support Specialist (ACTR ... We are a mission-driven organization in our delivery of high-quality engineering outcomes for our ...
Quick apply
End User Support Specialist - Mobile Device NMCI / Flank Speed End User Support Specialist (ACTR ... We are a mission-driven organization in our delivery of high-quality engineering outcomes for our ...
You will provide end-user support with processes for managing and delivering services that are ITIL conformant. You will resolve incidents, service requests, and problems associated with service ...
You will provide end-user support with processes for managing and delivering services that are ITIL conformant. You will resolve incidents, service requests, and problems associated with service ...
End User Support Specialist
Baltimore, MD · On-site
$50 - $55/hr
Seeking a proficient and dedicated End User Engineer to join our team. This role is multifaceted ... Provide advanced technical support and troubleshooting for end user issues, including hardware ...
Quick apply
End User Support Specialist
Baltimore, MD · On-site
$50 - $55/hr
Seeking a proficient and dedicated End User Engineer to join our team. This role is multifaceted ... Provide advanced technical support and troubleshooting for end user issues, including hardware ...
End User Support Technician
Whippany, NJ · On-site
$25/hr
End User Support Technician Onsite - Collierville, TN $25/hr W2 BGV Fully Cleared * The position is based in the office, with no travel requirements, and operates during 2nd shift Top Skills: 1. ...
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End User Support Technician
Whippany, NJ · On-site
$25/hr
End User Support Technician Onsite - Collierville, TN $25/hr W2 BGV Fully Cleared * The position is based in the office, with no travel requirements, and operates during 2nd shift Top Skills: 1. ...
End User Support Engineer information
See salary details
$16.59 - $21.26
4% of jobs
$21.26 - $25.94
9% of jobs
$29.81 is the 25th percentile. Wages below this are outliers.
$25.94 - $30.62
14% of jobs
$30.62 - $35.29
15% of jobs
The median wage is $37.48 / hr.
$35.29 - $39.97
17% of jobs
$39.97 - $44.65
16% of jobs
$44.78 is the 75th percentile. Wages above this are outliers.
$44.65 - $49.32
9% of jobs
$49.32 - $54
7% of jobs
$54 - $58.68
4% of jobs
$58.68 - $63.35
3% of jobs
$63.35 - $68.03
1% of jobs
$16
$39
$68
How much do end user support engineer jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for end user support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.
What is an end user support engineer?
End User Support Engineers are IT professionals who assist individuals within an organization by resolving technical issues related to computer hardware, software, and network systems. They are responsible for troubleshooting problems, setting up new equipment, providing guidance on the use of technology, and ensuring that users can perform their work with minimal disruption. Their work often involves both remote and on-site support, and they may also document solutions and train users on new systems or updates. End User Support Engineers play a key role in maintaining productivity by keeping technology running smoothly for all employees.
What are the key skills and qualifications needed to thrive as an end user support engineer?
To thrive as an End User Support Engineer, you need strong troubleshooting abilities, broad knowledge of operating systems and networking, and typically a degree in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote support tools, and endpoint management software is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage challenging situations. These capabilities are crucial for ensuring seamless technical support, minimizing downtime, and maintaining user satisfaction in a business environment.
What are some common challenges faced by end user support engineers and how can they be addressed?
End User Support Engineers often encounter challenges such as managing high ticket volumes, resolving issues remotely, and communicating technical solutions to non-technical users. To address these, it's important to develop strong organizational skills, utilize remote troubleshooting tools effectively, and practice clear, patient communication. Collaborating closely with IT teams and participating in ongoing training can also help in staying updated with new technologies and best practices, making daily problem-solving more efficient.
What is the difference between End User Support Engineer vs Help Desk Technician?
| Aspect | End User Support Engineer | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Corporate IT, technical support teams | Help desk, call centers, support desks |
| Responsibilities | Diagnose complex technical issues, provide advanced support | Basic troubleshooting, ticket logging |
End User Support Engineers typically handle more complex technical issues and may require advanced certifications, working in corporate IT environments. Help Desk Technicians focus on initial support and basic troubleshooting, often in call centers or support desks. Both roles are essential for IT support but differ in scope and complexity.
More about End User Support Engineer jobs
What cities are hiring for End User Support Engineer jobs?
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What job categories do people searching End User Support Engineer jobs look for?
The top searched job categories for End User Support Engineer jobs are:
Job description
Job Summary:
Voleon is a technology company that applies state-of-the-art AI and machine learning techniques to real-world problems in finance. They are looking for an End User Support Engineer to serve as the primary technical resource for employees, emphasizing hands-on user support and operational excellence in a fast-paced environment.
Responsibilities:
• Serve as first point of contact for technical issues via help desk, chat, email, and in-person. Manage tickets in the internal ticketing system with accurate documentation
• Troubleshoot and resolve endpoint issues (macOS) including hardware, software, connectivity, and user accounts
• Provision and configure endpoints across macOS environments. Handle device enrollment, software installation, and security policies
• Administer collaboration tools (Microsoft 365, Slack, Zoom) for day-to-day user support, password resets, and license management
• Handle onboarding and off-boarding including device setup, account provisioning, access control, and equipment retrieval
• Maintain conference room systems (Zoom Rooms, AV equipment) and respond to meeting issues
• Support IT projects including OS upgrades, software rollouts, and other user facing improvements
• Create and maintain knowledge base articles and troubleshooting guides
Qualifications:
Required:
• 2+ years in IT support, desktop support, or help desk roles
• Proven experience supporting macOS and iOS in corporate environments
• Working knowledge of Microsoft 365 and collaboration platforms (Slack, Zoom, Atlassian, etc.)
• Experience with ticketing systems and ITSM platforms (Jira, Zendesk, ServiceNow, etc.)
• Hands-on experience with conference room technology (Zoom Rooms, AV systems)
• Excellent customer service and communication skills. Patient, detail-oriented, and able to explain technical issues clearly
• Strong multitasking and prioritization skills in fast-paced environments
• Creative and analytical thinker with a proactive, solution-focused mindset
Preferred:
• Exposure to endpoint management platforms (Jamf Pro, Intune)
• IT asset lifecycle management experience
• Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi, VPN) and directory services (Active Directory, Entra ID, LDAP)
• Experience in financial services or regulated industries
Company:
The Voleon Group is a family of companies committed to the development & deployment of cutting-edge technologies in investment management. Founded in 2008, the company is headquartered in Berkeley, USA, with a team of 201-500 employees. The company is currently Growth Stage.
Voleon is a technology company that applies state-of-the-art AI and machine learning techniques to real-world problems in finance. They are looking for an End User Support Engineer to serve as the primary technical resource for employees, emphasizing hands-on user support and operational excellence in a fast-paced environment.
Responsibilities:
• Serve as first point of contact for technical issues via help desk, chat, email, and in-person. Manage tickets in the internal ticketing system with accurate documentation
• Troubleshoot and resolve endpoint issues (macOS) including hardware, software, connectivity, and user accounts
• Provision and configure endpoints across macOS environments. Handle device enrollment, software installation, and security policies
• Administer collaboration tools (Microsoft 365, Slack, Zoom) for day-to-day user support, password resets, and license management
• Handle onboarding and off-boarding including device setup, account provisioning, access control, and equipment retrieval
• Maintain conference room systems (Zoom Rooms, AV equipment) and respond to meeting issues
• Support IT projects including OS upgrades, software rollouts, and other user facing improvements
• Create and maintain knowledge base articles and troubleshooting guides
Qualifications:
Required:
• 2+ years in IT support, desktop support, or help desk roles
• Proven experience supporting macOS and iOS in corporate environments
• Working knowledge of Microsoft 365 and collaboration platforms (Slack, Zoom, Atlassian, etc.)
• Experience with ticketing systems and ITSM platforms (Jira, Zendesk, ServiceNow, etc.)
• Hands-on experience with conference room technology (Zoom Rooms, AV systems)
• Excellent customer service and communication skills. Patient, detail-oriented, and able to explain technical issues clearly
• Strong multitasking and prioritization skills in fast-paced environments
• Creative and analytical thinker with a proactive, solution-focused mindset
Preferred:
• Exposure to endpoint management platforms (Jamf Pro, Intune)
• IT asset lifecycle management experience
• Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi, VPN) and directory services (Active Directory, Entra ID, LDAP)
• Experience in financial services or regulated industries
Company:
The Voleon Group is a family of companies committed to the development & deployment of cutting-edge technologies in investment management. Founded in 2008, the company is headquartered in Berkeley, USA, with a team of 201-500 employees. The company is currently Growth Stage.
About Voleon Group
Sourced by ZipRecruiter
Industry
Investment management and consulting services
Company size
11 - 50 Employees
Headquarters location
Berkeley, CA, US
Year founded
2007