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End User Support Engineer Jobs (NOW HIRING)

The Voleon Group

End User Support Engineer

Berkeley, CA · On-site

$60 - $80/hr

Voleon is looking for an End User Support Engineer to join our Corporate IT Services (Corp-ITS) team and serve as the primary technical resource for employees across the organization. This position ...

The-Voleon-Group

End User Support Engineer

Berkeley, CA · On-site

$70 - $90/hr

Voleon is looking for an End User Support Engineer to join our Corporate IT Services (Corp‑ITS) team and serve as the primary technical resource for employees across the organization. This position ...

ACI Infotech

End User Support Engineer

As a member of the Global End User Support team, the successful candidate will be primarily responsible for supporting the organization's IT Desktop Infrastructure in Budapest, and also support ...

Addison Group

End User Support

Oklahoma City, OK · Remote

$20 - $22/hr

End User Support Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $20 - $22 / hour depending on experience Benefits : The position is eligible for medical, dental, vision, and ...

Addison Group

End User Support

Oklahoma City, OK · On-site

$20 - $22/hr

End User Support Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $20 - $22 / hour depending on experience Benefits : The position is eligible for medical, dental, vision, and ...

ICONMA

End user support

Wichita, KS · On-site

Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... End User Support Location: Wichita, KS Duration: 3 months Description: This position is part of a ...

Hirekeyz Inc

End User Support Specialist

Andrews, MD · On-site

Role: End User Support Specialist Location: Joint Base Andrews, MD (On-site) Duration: Long Term ... Ability to work collaboratively with system administrators, developers, and project management ...

CYNET SYSTEMS

End User Support Engineer

Sunnyvale, CA · On-site

$39 - $44/hr

At least two years of experience supporting a Windows domain environment desired. * Relevant ... We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and ...

CYNET SYSTEMS

End User Support Specialist

Baltimore, MD · On-site

$50 - $55/hr

Seeking a proficient and dedicated End User Engineer to join our team. This role is multifaceted ... Provide advanced technical support and troubleshooting for end user issues, including hardware ...

DMI

End User Support Specialist

Crownsville, MD

The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies with all of their end user technology needs. This includes, but is not limited to, maintenance and ...

DMI

End User Support Specialist

Crownsville, MD

The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies with all of their end user technology needs. This includes, but is not limited to, maintenance and ...

DMI

End User Support Specialist

Crownsville, MD · On-site

$31K/yr

The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies with all of their end user technology needs. This includes, but is not limited to, maintenance and ...

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End User Support Engineer information

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$16

$39

$68

How much do end user support engineer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for end user support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is an end user support engineer?

End User Support Engineers are IT professionals who assist individuals within an organization by resolving technical issues related to computer hardware, software, and network systems. They are responsible for troubleshooting problems, setting up new equipment, providing guidance on the use of technology, and ensuring that users can perform their work with minimal disruption. Their work often involves both remote and on-site support, and they may also document solutions and train users on new systems or updates. End User Support Engineers play a key role in maintaining productivity by keeping technology running smoothly for all employees.

What are the key skills and qualifications needed to thrive as an end user support engineer?

To thrive as an End User Support Engineer, you need strong troubleshooting abilities, broad knowledge of operating systems and networking, and typically a degree in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote support tools, and endpoint management software is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage challenging situations. These capabilities are crucial for ensuring seamless technical support, minimizing downtime, and maintaining user satisfaction in a business environment.

What are some common challenges faced by end user support engineers and how can they be addressed?

End User Support Engineers often encounter challenges such as managing high ticket volumes, resolving issues remotely, and communicating technical solutions to non-technical users. To address these, it's important to develop strong organizational skills, utilize remote troubleshooting tools effectively, and practice clear, patient communication. Collaborating closely with IT teams and participating in ongoing training can also help in staying updated with new technologies and best practices, making daily problem-solving more efficient.

What is the difference between End User Support Engineer vs Help Desk Technician?

AspectEnd User Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate IT, technical support teamsHelp desk, call centers, support desks
ResponsibilitiesDiagnose complex technical issues, provide advanced supportBasic troubleshooting, ticket logging

End User Support Engineers typically handle more complex technical issues and may require advanced certifications, working in corporate IT environments. Help Desk Technicians focus on initial support and basic troubleshooting, often in call centers or support desks. Both roles are essential for IT support but differ in scope and complexity.

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End User Support Engineer jobs near you
Infographic showing various End User Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

End User Support Engineer

Syntricate Technologies

San Francisco, CA • On-site

Full-time

Re-posted 20 days ago

Job description

Job Summary:
Syntricate Technologies is seeking an End User Support Engineer to provide fast and useful technical assistance to end users at their customer site. This role involves managing day-to-day operations to deliver high-quality end-user IT services and ensuring constant improvement in support and performance.
Responsibilities:
• Part of the strategy to deliver an outstanding EUC services, client is looking for Onsite Support Engineer, based at Lonza US, to provide fast and useful technical assistance to end users.
• Fully integrated in our IT support organization, this person will be in charge for day-to-day operations to deliver high quality end-user IT services at customer site and ensures constant improvement of support, performance and end-user satisfaction.
Qualifications:
Required:
• 4-6 years of experience in Desktop Management - Infrastructure Services (IS)
• Ability to provide fast and useful technical assistance to end users
• Capability to deliver high quality end-user IT services at customer site
• Ensures constant improvement of support, performance and end-user satisfaction
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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