EUC Deskside Support Engineer, Onsite We have an immediate need for an experienced EUC (End User Compute) Deskside Support Engineer with strong expertise in desktop support, Windows operating systems ...
New
EUC Deskside Support Engineer, Onsite We have an immediate need for an experienced EUC (End User Compute) Deskside Support Engineer with strong expertise in desktop support, Windows operating systems ...
New
End-User Computing Engineer
Austin, TX · On-site
The End-User Computing Engineer is responsible for supporting, enhancing, and securing the Bank's End-User Computing (EUC) environment. This role serves as a technical resource for the implementation ...
End-User Computing Engineer
Austin, TX · On-site
The End-User Computing Engineer is responsible for supporting, enhancing, and securing the Bank's End-User Computing (EUC) environment. This role serves as a technical resource for the implementation ...
End-User Computing Senior Engineer
Austin, TX · On-site
$128K - $160K/yr
The End-User Computing Senior Engineer is responsible for the architecture, design, implementation, support, and continuous improvement of the Bank's End-User Computing (EUC) environment. This role ...
End-User Computing Senior Engineer
Austin, TX · On-site
$128K - $160K/yr
The End-User Computing Senior Engineer is responsible for the architecture, design, implementation, support, and continuous improvement of the Bank's End-User Computing (EUC) environment. This role ...
End-User Computing Senior Engineer
Austin, TX · On-site
$128K - $160K/yr
The End-User Computing Senior Engineer is responsible for the architecture, design, implementation, support, and continuous improvement of the Bank's End-User Computing (EUC) environment. This role ...
End-User Computing Senior Engineer
Austin, TX · On-site
$128K - $160K/yr
The End-User Computing Senior Engineer is responsible for the architecture, design, implementation, support, and continuous improvement of the Bank's End-User Computing (EUC) environment. This role ...
End-User Computing Engineer
Austin, TX · On-site
The End-User Computing Engineer is responsible for supporting, enhancing, and securing the Bank's End-User Computing (EUC) environment. This role serves as a technical resource for the implementation ...
End-User Computing Engineer
Austin, TX · On-site
The End-User Computing Engineer is responsible for supporting, enhancing, and securing the Bank's End-User Computing (EUC) environment. This role serves as a technical resource for the implementation ...
End User Computing Engineer
Austin, TX · On-site
... end user computing and services, site support and executive support Technical Skills 2 Domain ... Provide L1/L2 support, resolve tickets (hardware, OS, applications, connectivity), support remote ...
End User Computing Engineer
Austin, TX · On-site
... end user computing and services, site support and executive support Technical Skills 2 Domain ... Provide L1/L2 support, resolve tickets (hardware, OS, applications, connectivity), support remote ...
... engineers, architects, implementation partners, and support teams. This person will guide the ... The Systems Analyst - End User Testing will help the organization define what users need, confirm ...
... engineers, architects, implementation partners, and support teams. This person will guide the ... The Systems Analyst - End User Testing will help the organization define what users need, confirm ...
... engineers, architects, implementation partners, and support teams. This person will guide the ... The Systems Analyst - End User Testing will help the organization define what users need, confirm ...
... engineers, architects, implementation partners, and support teams. This person will guide the ... The Systems Analyst - End User Testing will help the organization define what users need, confirm ...
End User Computing Engineer
Austin, TX · On-site
$64K - $83K/yr
... User Support & Incident Handling ... Provide L1/L2 support, resolve tickets (hardware, OS, applications, connectivity), support remote ...
End User Computing Engineer
Austin, TX · On-site
$64K - $83K/yr
... User Support & Incident Handling ... Provide L1/L2 support, resolve tickets (hardware, OS, applications, connectivity), support remote ...
Senior End User Platform Engineer
Austin, TX · On-site
$103K - $141K/yr
They are seeking a Senior End User Platform Engineer to architect and engineer core services for ... supporting solutions involving Teams, SharePoint, other M365 services • Technical expert in ...
Senior End User Platform Engineer
Austin, TX · On-site
$103K - $141K/yr
They are seeking a Senior End User Platform Engineer to architect and engineer core services for ... supporting solutions involving Teams, SharePoint, other M365 services • Technical expert in ...
Senior Director, Client Engineering (End User Technology)
Austin, TX · On-site
$250K/yr
... that support Visa's business needs. You will play a critical role in fostering a culture of ... Deep technical expertise in end-user technologies: SOE/OS management, endpoint engineering, mobile ...
Senior Director, Client Engineering (End User Technology)
Austin, TX · On-site
$250K/yr
... that support Visa's business needs. You will play a critical role in fostering a culture of ... Deep technical expertise in end-user technologies: SOE/OS management, endpoint engineering, mobile ...
Jira Support Engineer
Austin, TX · On-site
$52.25 - $68.50/hr
Atlassian cloud Jira Support Engineer / Jira Administrator with Development Location: Austin, TX ... smooth operations and user support. Technical Skills * Hands‑on experience with Jira ...
Quick apply
Jira Support Engineer
Austin, TX · On-site
$52.25 - $68.50/hr
Atlassian cloud Jira Support Engineer / Jira Administrator with Development Location: Austin, TX ... smooth operations and user support. Technical Skills * Hands‑on experience with Jira ...
Technical Support Engineer
Austin, TX · Remote
Takes ownership of issues end-to-end * Notices the small details others miss WHO WE ARE ... Troubleshoot across APIs, integrations, logs, and infrastructure (not just UI-level issues)
Quick apply
Technical Support Engineer
Austin, TX · Remote
Takes ownership of issues end-to-end * Notices the small details others miss WHO WE ARE ... Troubleshoot across APIs, integrations, logs, and infrastructure (not just UI-level issues)
Support Engineer - L3
Austin, TX · On-site
Aided our CS team in working through their customers' most complex configuration and user ... You've resolved technically ambiguous, high-pressure enterprise issues end-to-end and you can walk ...
Support Engineer - L3
Austin, TX · On-site
Aided our CS team in working through their customers' most complex configuration and user ... You've resolved technically ambiguous, high-pressure enterprise issues end-to-end and you can walk ...
Technical Support Level 2
$34K - $43K/yr
Provide second-level end user support for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and ...
Technical Support Level 2
$34K - $43K/yr
Provide second-level end user support for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and ...
Product Support Engineer 3
Austin, TX · On-site
... end user customers globally. The impact you'll make As a Regional Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support ...
Product Support Engineer 3
Austin, TX · On-site
... end user customers globally. The impact you'll make As a Regional Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support ...
Candidates must have very strong customer service skills, in addition to competence in providing advanced / escalated end-user support with Microsoft 365, Microsoft Azure Virtual Desktop, Microsoft ...
Candidates must have very strong customer service skills, in addition to competence in providing advanced / escalated end-user support with Microsoft 365, Microsoft Azure Virtual Desktop, Microsoft ...
IT User Support Technician II
Austin, TX · On-site
$21.75 - $29.75/hr
Overview IT User Support Technician II provides advanced technical support to end users and serves as an escalation point for complex incidents and service requests. This role is responsible for ...
IT User Support Technician II
Austin, TX · On-site
$21.75 - $29.75/hr
Overview IT User Support Technician II provides advanced technical support to end users and serves as an escalation point for complex incidents and service requests. This role is responsible for ...
IT User Support Technician II
Austin, TX · On-site
$21.75 - $29.75/hr
Overview IT User Support Technician II provides advanced technical support to end users and serves as an escalation point for complex incidents and service requests. This role is responsible for ...
IT User Support Technician II
Austin, TX · On-site
$21.75 - $29.75/hr
Overview IT User Support Technician II provides advanced technical support to end users and serves as an escalation point for complex incidents and service requests. This role is responsible for ...
As our End User Business Development Manager, A&E, you'll support HID's success by: * Developing and maintaining strong relationships with A&E professionals including consultants, engineers, and ...
As our End User Business Development Manager, A&E, you'll support HID's success by: * Developing and maintaining strong relationships with A&E professionals including consultants, engineers, and ...
End User Support Engineer information
See Austin, TX salary details
$16.44 - $21.08
4% of jobs
$21.08 - $25.71
9% of jobs
$29.54 is the 25th percentile. Wages below this are outliers.
$25.71 - $30.35
14% of jobs
$30.35 - $34.98
15% of jobs
The median wage is $37.16 / hr.
$34.98 - $39.62
17% of jobs
$39.62 - $44.25
16% of jobs
$44.38 is the 75th percentile. Wages above this are outliers.
$44.25 - $48.89
9% of jobs
$48.89 - $53.52
7% of jobs
$53.52 - $58.16
4% of jobs
$58.16 - $62.80
3% of jobs
$62.80 - $67.43
1% of jobs
$16
$39
$67
How much do end user support engineer jobs pay per hour?
As of Aug 9, 2026, the average hourly pay for end user support engineer in Austin, TX is $39.52, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $46.20 per hour, depending on experience, location, and employer.
What are some common challenges faced by end user support engineers and how can they be addressed?
End User Support Engineers often encounter challenges such as managing high ticket volumes, resolving issues remotely, and communicating technical solutions to non-technical users. To address these, it's important to develop strong organizational skills, utilize remote troubleshooting tools effectively, and practice clear, patient communication. Collaborating closely with IT teams and participating in ongoing training can also help in staying updated with new technologies and best practices, making daily problem-solving more efficient.
What is an end user support engineer?
End User Support Engineers are IT professionals who assist individuals within an organization by resolving technical issues related to computer hardware, software, and network systems. They are responsible for troubleshooting problems, setting up new equipment, providing guidance on the use of technology, and ensuring that users can perform their work with minimal disruption. Their work often involves both remote and on-site support, and they may also document solutions and train users on new systems or updates. End User Support Engineers play a key role in maintaining productivity by keeping technology running smoothly for all employees.
What are the key skills and qualifications needed to thrive as an end user support engineer?
To thrive as an End User Support Engineer, you need strong troubleshooting abilities, broad knowledge of operating systems and networking, and typically a degree in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote support tools, and endpoint management software is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage challenging situations. These capabilities are crucial for ensuring seamless technical support, minimizing downtime, and maintaining user satisfaction in a business environment.
What is the difference between End User Support Engineer vs Help Desk Technician?
| Aspect | End User Support Engineer | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Corporate IT, technical support teams | Help desk, call centers, support desks |
| Responsibilities | Diagnose complex technical issues, provide advanced support | Basic troubleshooting, ticket logging |
End User Support Engineers typically handle more complex technical issues and may require advanced certifications, working in corporate IT environments. Help Desk Technicians focus on initial support and basic troubleshooting, often in call centers or support desks. Both roles are essential for IT support but differ in scope and complexity.
What are popular job titles related to End User Support Engineer jobs in Austin, TX? For End User Support Engineer jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching End User Support Engineer jobs in Austin, TX look for? The top searched job categories for End User Support Engineer jobs in Austin, TX are:
Other
Posted 3 days ago
New
Job description
EUC Deskside Support Engineer, Onsite
We have an immediate need for an experienced EUC (End User Compute) Deskside Support Engineer with strong expertise in desktop support, Windows operating systems, Microsoft Office 365, and end-user troubleshooting to provide onsite technical support for enterprise users.
This is a onsite position with openings in Austin, TX; Dallas, TX; and Burlington, VT for a candidate with deep experience in EUC Support, Deskside Support, Windows 10/11 Administration, Microsoft Office 365 Applications, Desktop/Laptop Hardware Support, Software Installation & Troubleshooting, VIP/Concierge User Support, Conference Room Technology Support, Projector and Meeting Room Support, SCCM Client Installation & Troubleshooting, Active Directory, Basic Networking, IT Incident Management, ServiceNow (SNOW), Request Fulfillment, Asset Support, and End User Issue Resolution.
No subcontracting is permitted on this position. Candidates must be willing to work directly on our payroll.
For immediate consideration, please contact:
Narasimha
PRIMUS Global Services
Phone: Desk Ext. 267
Email:
PRIMUS Global Services
Phone: Desk Ext. 267
Email:
About PRIMUS Global Services
Sourced by ZipRecruiter
PRIMUS was established in 2002 in Irving, Texas. From this beginning the company has grown to include services and support locations in the US, UK, Germany, Poland & India. With over 3000 consultants deployed “on project” daily worldwide, PRIMUS brings together the right people and technologies to deliver the results our clients are seeking across a broad range of business initiatives.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Irving, TX, US
Year founded
2002