Minimum of 3 years of experience in an end-user technical support role, 2-year technical degree or combination of both * Strong customer service skills, professionalism, and friendly desk-side manner ...
Minimum of 3 years of experience in an end-user technical support role, 2-year technical degree or combination of both * Strong customer service skills, professionalism, and friendly desk-side manner ...
End User Support Specialist
Dublin, OH · On-site
Minimum of 3 years of experience in an end-user technical support role, 2-year technical degree or combination of both * Strong customer service skills, professionalism, and friendly desk-side manner ...
End User Support Specialist
Dublin, OH · On-site
Minimum of 3 years of experience in an end-user technical support role, 2-year technical degree or combination of both * Strong customer service skills, professionalism, and friendly desk-side manner ...
End User Support Specialist
Dublin, OH · On-site
Minimum of 3 years of experience in an end-user technical support role, 2-year technical degree or combination of both * Strong customer service skills, professionalism, and friendly desk-side manner ...
End User Support Specialist
Dublin, OH · On-site
Minimum of 3 years of experience in an end-user technical support role, 2-year technical degree or combination of both * Strong customer service skills, professionalism, and friendly desk-side manner ...
We are seeking a highly skilled and motivated End User Computing (EUC) Engineer to support and enhance our enterprise end-user environment. This role is responsible for the design, deployment ...
We are seeking a highly skilled and motivated End User Computing (EUC) Engineer to support and enhance our enterprise end-user environment. This role is responsible for the design, deployment ...
Manager, Information Technology - End User Support
Columbus, OH · On-site
$91K - $112K/yr
A Work Environment Where You Succeed For brilliant minds in science, technology, engineering and ... We will support positive programs for equal treatment of all staff and full utilization of all ...
Manager, Information Technology - End User Support
Columbus, OH · On-site
$91K - $112K/yr
A Work Environment Where You Succeed For brilliant minds in science, technology, engineering and ... We will support positive programs for equal treatment of all staff and full utilization of all ...
Manager, Information Technology - End User Support
Columbus, OH · On-site
$91K - $112K/yr
A Work Environment Where You Succeed For brilliant minds in science, technology, engineering and ... We will support positive programs for equal treatment of all staff and full utilization of all ...
Manager, Information Technology - End User Support
Columbus, OH · On-site
$91K - $112K/yr
A Work Environment Where You Succeed For brilliant minds in science, technology, engineering and ... We will support positive programs for equal treatment of all staff and full utilization of all ...
Onsite Support Technician
Raymond, OH · On-site
$20 - $23/hr
Provide customer facing end-user support that includes: * Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. * Perform Break Fix, Desk Side ...
Quick apply
Onsite Support Technician
Raymond, OH · On-site
$20 - $23/hr
Provide customer facing end-user support that includes: * Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. * Perform Break Fix, Desk Side ...
POSITION SUMMARY The IT End User Services Analyst provides foundational technical support to all ... Provide second-level user support for hardware and software issues. * Assist in hardware and ...
POSITION SUMMARY The IT End User Services Analyst provides foundational technical support to all ... Provide second-level user support for hardware and software issues. * Assist in hardware and ...
End User Compute (EUC) Architect
Columbus, OH · On-site
Contract Job Summary We are seeking an experienced End User Compute (EUC) Architect to design, implement, and support enterprise-scale virtual application infrastructure using Omnissa Horizon and ...
Quick apply
End User Compute (EUC) Architect
Columbus, OH · On-site
Contract Job Summary We are seeking an experienced End User Compute (EUC) Architect to design, implement, and support enterprise-scale virtual application infrastructure using Omnissa Horizon and ...
IT End User Services Analyst
Westerville, OH · On-site
POSITION SUMMARY The IT End User Services Analyst provides foundational technical support to all ... Provide second-level user support for hardware and software issues. * Assist in hardware and ...
IT End User Services Analyst
Westerville, OH · On-site
POSITION SUMMARY The IT End User Services Analyst provides foundational technical support to all ... Provide second-level user support for hardware and software issues. * Assist in hardware and ...
Support technology initiatives and projects as directed by the IT End User Experience Manager. * Communicate effectively with users, peers, and management to provide updates and solutions. * Document ...
New
Support technology initiatives and projects as directed by the IT End User Experience Manager. * Communicate effectively with users, peers, and management to provide updates and solutions. * Document ...
New
Desktop Support Technician
$78K - $108K/hr
Provide end-user assistance in person, by phone, email, or ticketing/work order system * Support Microsoft Windows, Office 365, and Electronic Medical Record systems * Assist with Cisco VOIP phone ...
Quick apply
Desktop Support Technician
$78K - $108K/hr
Provide end-user assistance in person, by phone, email, or ticketing/work order system * Support Microsoft Windows, Office 365, and Electronic Medical Record systems * Assist with Cisco VOIP phone ...
Help Desk/M365/Columbus, OH, LOCAL
Westerville, OH · On-site
$19.50 - $26.25/hr
In this role, you'll serve as the final point of contact for end-user technical support, keeping hardware, software, and applications running smoothly while working hands-on with Windows 10/11 ...
New
Help Desk/M365/Columbus, OH, LOCAL
Westerville, OH · On-site
$19.50 - $26.25/hr
In this role, you'll serve as the final point of contact for end-user technical support, keeping hardware, software, and applications running smoothly while working hands-on with Windows 10/11 ...
New
Designer, UI/UX
Columbus, OH · Remote
$85K - $110K/yr
Support multiple digital commerce platforms while maintaining a consistent user experience. Improve ... User Experience Design Design intuitive end-to-end user experiences across web and mobile ...
Designer, UI/UX
Columbus, OH · Remote
$85K - $110K/yr
Support multiple digital commerce platforms while maintaining a consistent user experience. Improve ... User Experience Design Design intuitive end-to-end user experiences across web and mobile ...
Designer, UI/UX
Columbus, OH · Remote
$85K - $110K/yr
Support multiple digital commerce platforms while maintaining a consistent user experience. Improve ... User Experience Design Design intuitive end-to-end user experiences across web and mobile ...
Designer, UI/UX
Columbus, OH · Remote
$85K - $110K/yr
Support multiple digital commerce platforms while maintaining a consistent user experience. Improve ... User Experience Design Design intuitive end-to-end user experiences across web and mobile ...
Designer, UI/UX
Columbus, OH · On-site
$85K - $110K/yr
Support multiple digital commerce platforms while maintaining a consistent user experience ... Design intuitive end-to-end user experiences across web and mobile applications. * Create user ...
Designer, UI/UX
Columbus, OH · On-site
$85K - $110K/yr
Support multiple digital commerce platforms while maintaining a consistent user experience ... Design intuitive end-to-end user experiences across web and mobile applications. * Create user ...
End User Compute (EUC) Architect
Dublin, OH · On-site
Role purpose Own the end-to-end virtual application design that delivers MEPS+ Browse to users. You ... You translate the requirements into a buildable design, lead the build with the platform engineers ...
New
End User Compute (EUC) Architect
Dublin, OH · On-site
Role purpose Own the end-to-end virtual application design that delivers MEPS+ Browse to users. You ... You translate the requirements into a buildable design, lead the build with the platform engineers ...
New
Role purpose Own the end-to-end virtual application design that delivers MEPS+ Browse to users. You ... You translate the requirements into a buildable design, lead the build with the platform engineers ...
New
Role purpose Own the end-to-end virtual application design that delivers MEPS+ Browse to users. You ... You translate the requirements into a buildable design, lead the build with the platform engineers ...
New
Role purpose Own the end-to-end virtual application design that delivers MEPS+ Browse to users. You ... You translate the requirements into a buildable design, lead the build with the platform engineers ...
New
Role purpose Own the end-to-end virtual application design that delivers MEPS+ Browse to users. You ... You translate the requirements into a buildable design, lead the build with the platform engineers ...
New
Role purpose Own the end-to-end virtual application design that delivers MEPS+ Browse to users. You ... You translate the requirements into a buildable design, lead the build with the platform engineers ...
New
Role purpose Own the end-to-end virtual application design that delivers MEPS+ Browse to users. You ... You translate the requirements into a buildable design, lead the build with the platform engineers ...
New
End User Support Engineer information
See salary details
$16.59 - $21.26
4% of jobs
$21.26 - $25.94
9% of jobs
$29.81 is the 25th percentile. Wages below this are outliers.
$25.94 - $30.62
14% of jobs
$30.62 - $35.29
15% of jobs
The median wage is $37.48 / hr.
$35.29 - $39.97
17% of jobs
$39.97 - $44.65
16% of jobs
$44.78 is the 75th percentile. Wages above this are outliers.
$44.65 - $49.32
9% of jobs
$49.32 - $54
7% of jobs
$54 - $58.68
4% of jobs
$58.68 - $63.35
3% of jobs
$63.35 - $68.03
1% of jobs
$16
$39
$68
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Job description
Responsibilities:
- Provide fast and effective support to our end-users
- You will be required to respond to support requests in person and over the phone
- Assess and diagnose computer hardware and software issues
- Implement effective solutions
- Required to provide basic computer training, modify hardware systems, install computer peripherals, and perform basic computer maintenance
- You should have advanced knowledge of computer software and hardware systems, excellent diagnostic skills, and high-level communication skills
- Provides fast and effective support over the phone and in person
- Time spent for assigned duties and responsibilities are estimated as follows:
- Working with Internal End-Users 80%
- Working with Outside Vendors/Contractors 20%
- You will be held accountable to comply with all defined business process and the utilization of all technology platforms, as defined by FST
Requirements:
- Live FST Traits of Reliable, Responsive, Adaptable, Passionate, and Innovative
- Take ownership of your Duty to Communicate all required and relevant information to necessary people, departments, and customers
- Minimum of 3 years of experience in an end-user technical support role, 2-year technical degree or combination of both
- Strong customer service skills, professionalism, and friendly desk-side manner are a must
- Ability to manage incoming help desk tickets – evaluate, assign priority, and distribute to appropriate TSG queue/staff or escalate to managed services provider
- Review open tickets and provide updates to end-users as needed
- Experience resolving Level 1 tickets – ie. Password resets, printer related requests, and anything else that does not require escalation
- Basic understanding of Active Directory and Group Policy Object principles.
- Windows 7/10, MacOS, AndroidOS, and iOS knowledge
- TCP/IP, DNS, LAN/WAN, WiFi, VoIP Phone System experience (Cisco CUCM)
- Patch management, End-point protection and desktop imaging
- Knowledge of printers, managing print queues, installing/troubleshooting printers and scheduling repair with our managed print services provider
- Experience with mobile device management solutions are a plus (MobileIron, SOTI)
- Ability to write end-user guides, SOPs, and comfortable training users to use a variety of systems
- Prior experience working in or consulting in the distribution, logistics or transportation industry. RF Scan Gun maintenance/support a plus!
- Strong written and verbal communication skills
- Strong time management skills
- Ability to rapidly learn new software applications and functionality
- Strong working knowledge of Microsoft suite, including Microsoft Outlook, Windows, Word, Excel, and PowerPoint
- Proven experience in working remote and interacting with team members through web conferencing
- Associate’s degree in technical or other related field preferred or 5 years of practical experience in such a field
- Relevant certifications (i.e. CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft 365) preferre
Disclaimer:
This job description does not include every duty or responsibility that the employee may be asked to perform at some point in time. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Nothing in this job description is intended to give rise to an employer-employee relationship, but not limited to an assumed offer of employment
FST Logistics is an equal opportunity employer
About FST Logistics
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
201 - 500 Employees
Headquarters location
Columbus, OH, US
Year founded
1991