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Director End User Technology Jobs (NOW HIRING)

Together Credit Union

$52 - $76/hr

Team members may be directed to perform job-related tasks other than those specifically stated in this description. * Provides first-level end-user technology support by troubleshooting and resolving ...

Ortec Inc.

End User Technology Analyst

Easley, SC · On-site

End-user device lifecycle management, including procurement, deployment, support, refresh, asset ... Manage work priorities independently and adjust to directed change from the IT Manager/Director.

Ortec

End User Technology Analyst

Easley, SC · On-site

End-user device lifecycle management, including procurement, deployment, support, refresh, asset ... Manage work priorities independently and adjust to directed change from the IT Manager/Director.

F5, Inc.

Director - End User Services

Seattle, WA · On-site

Director - End User Services (EUS) Location: Seattle Position Summary The F5 Digital team is ... Proactively identify and mitigate risks related to user support, technology adoption, and ...

Loyalty360

$125 - $188/hr

The Platform Engineer III - End User Technology role will provide expertise in technical products and services that support associate technology needs in the workplace. Designing setup, installation ...

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Director End User Technology information

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$29K

$117.6K

$227.5K

How much do director end user technology jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director end user technology in the United States is $117,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $169,000.00 per year, depending on experience, location, and employer.

What does a director end user technology do?

A Director of End User Technology is responsible for overseeing the technology and support services that employees use on a daily basis, such as computers, mobile devices, software, and collaboration tools. This role involves managing teams that provide technical support, ensuring system reliability, and implementing strategies to improve user experience and productivity. They also work closely with other IT leaders to align end-user technology with business goals and manage budgets for technology upgrades and initiatives.

How does a director end user technology typically collaborate with other departments to enhance organizational productivity?

The Director End User Technology works closely with departments such as IT, HR, and Operations to ensure that technology solutions align with business needs and user requirements. They lead cross-functional teams to implement new tools, manage device rollouts, and address end-user support issues. Regular meetings and feedback sessions are common to prioritize projects, resolve challenges, and drive adoption of new technologies, ultimately enhancing productivity across the organization.

What are the key skills and qualifications needed to thrive as a director end user technology, and why are they important?

To thrive as a Director of End User Technology, you need deep expertise in IT infrastructure, end-user support, and leadership, typically supported by a bachelor’s degree in information technology or a related field. Familiarity with enterprise systems such as Microsoft 365, device management platforms, ITIL frameworks, and certifications like CompTIA or Microsoft Certified: Modern Desktop Administrator are highly valuable. Exceptional communication, problem-solving, and strategic planning skills set standout leaders apart in this role. These skills ensure efficient technology operations, user satisfaction, and alignment of IT services with organizational goals.

What is the difference between Director End User Technology vs Network Manager?

AspectDirector End User TechnologyNetwork Manager
Primary FocusOverseeing end user devices, software, and support servicesManaging network infrastructure, security, and connectivity
CertificationsITIL, CompTIA A+, Microsoft certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, user support teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Industry UsageTechnology, finance, healthcare, large enterprisesTelecommunications, IT services, large organizations

The main difference is that the Director End User Technology focuses on managing end user devices and support, while the Network Manager specializes in network infrastructure and connectivity. Both roles require IT certifications and are vital in enterprise IT environments, but their scope and daily responsibilities differ significantly.

Is IT hard to become a director end user technology?

Becoming a Director of End User Technology typically requires extensive experience in IT, strong leadership skills, and knowledge of end user systems and tools. It often involves progressing through roles such as IT manager or senior technician, along with relevant certifications like ITIL or Microsoft certifications. The role demands strategic planning, project management, and staying current with technology trends.
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What job categories do people searching Director End User Technology jobs look for?

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Director End User Technology jobs near you
Infographic showing various Director End User Technology job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $117,556 per year, or $56.5 per hour.

End User Tech

First Quality Enterprises, Inc.

Macon, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

First Quality rating

7.5

Company rating: 7.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

258th of 545 rated manufacturers

Job description

Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.
Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you'll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.
We are seeking an End User Tech for our First Quality Baby Products site located in Macon, GA. This position will be responsible for operational infrastructure support, maintenance and troubleshooting to ensure optimum utilization of IT resources. The End User Technology Technician is responsible for the business support needs, daily monitoring of Incidents / Requests, and the support of our user environment.
Primary responsibilities include:
  • Identifying, diagnosing, and resolving level one issues in computer hardware and software in laptops and PCs.
  • Installing and upgrading hardware and software and providing complete assistance while configuring hardware, software, and peripherals of the end user systems.
  • Providing general desktop support, project coordination, imaging/ re-imaging PCs, and laptops.
  • Providing one on one assistance to the end user regarding the technical flaw, either by phone, emails, or in person.
  • Troubleshooting network related issues like local area connection problems, network access, e-mail, internet, connectivity issues.
  • Coordinating with the third-party service provider for timely repair of the system under the maintenance agreement warranty and repairing minor flaws in hardware if not covered under the same.
  • Providing assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc. Divisional, local, enterprise incident management support.
  • Collaborate with Service Desk, Lead/Divisional IT Leads/IS/FQ Businesses.
  • Understands concepts of ITIL and IT service management.
  • Assist in change management efforts.
  • Provide feedback to services and capabilities provided by IT.
  • Responsible for customer /satisfaction, service level objectives and IT improvement plans.

The ideal candidate should possess the following:
  • Bachelor's Degree in Computer Science or related field or equivalent experience.
  • Strong problem solving and decision-making skills with excellent written and verbal communications skills.
  • 5+ years IT experience with at least 2 years in a $500M+ and/or Global Business.
  • High understanding of End User platforms and operating systems including Windows 7, Windows 10, Tablets, Apple iOS devices, Printers, Wireless connectivity.
  • Extensive application support experience.
  • Strong documentation skills.
  • Mac support experiences a plus.
  • Fluent in English; second language would be preferred.
  • Ability to work within a 24/7 environment across multiple time zones
  • Occasional travel to other First Quality offices required

What We Offer You
We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:
  • Competitive base salary and bonus opportunities
  • Paid time off (three-week minimum)
  • Medical, dental and vision starting day one
  • 401(k) with employer match
  • Paid parental leave
  • Child and family care assistance (dependent care FSA with employer match up to $2500)
  • Bundle of joy benefit (year's worth of free diapers to all team members with a new baby)
  • Tuition assistance
  • Wellness program with savings of up to $4,000 per year on insurance premiums
  • ...and more!

First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.

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