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$29K

$117.6K

$227.5K

How much do director end user technology jobs pay per year?

As of Jul 7, 2026, the average yearly pay for director end user technology in the United States is $117,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $169,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of End User Technology, and why are they important?

To thrive as a Director of End User Technology, you need deep expertise in IT infrastructure, end-user support, and leadership, typically supported by a bachelor’s degree in information technology or a related field. Familiarity with enterprise systems such as Microsoft 365, device management platforms, ITIL frameworks, and certifications like CompTIA or Microsoft Certified: Modern Desktop Administrator are highly valuable. Exceptional communication, problem-solving, and strategic planning skills set standout leaders apart in this role. These skills ensure efficient technology operations, user satisfaction, and alignment of IT services with organizational goals.

How does the Director End User Technology typically collaborate with other departments to enhance organizational productivity?

The Director End User Technology works closely with departments such as IT, HR, and Operations to ensure that technology solutions align with business needs and user requirements. They lead cross-functional teams to implement new tools, manage device rollouts, and address end-user support issues. Regular meetings and feedback sessions are common to prioritize projects, resolve challenges, and drive adoption of new technologies, ultimately enhancing productivity across the organization.

What does a Director of End User Technology do?

A Director of End User Technology is responsible for overseeing the technology and support services that employees use on a daily basis, such as computers, mobile devices, software, and collaboration tools. This role involves managing teams that provide technical support, ensuring system reliability, and implementing strategies to improve user experience and productivity. They also work closely with other IT leaders to align end-user technology with business goals and manage budgets for technology upgrades and initiatives.

What is the difference between Director End User Technology vs Network Manager?

AspectDirector End User TechnologyNetwork Manager
Primary FocusOverseeing end user devices, software, and support servicesManaging network infrastructure, security, and connectivity
CertificationsITIL, CompTIA A+, Microsoft certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, user support teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Industry UsageTechnology, finance, healthcare, large enterprisesTelecommunications, IT services, large organizations

The main difference is that the Director End User Technology focuses on managing end user devices and support, while the Network Manager specializes in network infrastructure and connectivity. Both roles require IT certifications and are vital in enterprise IT environments, but their scope and daily responsibilities differ significantly.

More about Director End User Technology jobs
What cities are hiring for Director End User Technology jobs? Cities with the most Director End User Technology job openings:
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Director End User Technology jobs near you
Infographic showing various Director End User Technology job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $117,556 per year, or $56.5 per hour.
Chief Architect - End User Technologies

Chief Architect - End User Technologies

Vanguard Group, Inc.

Wayne, PA • On-site

Full-time

Posted 7 days ago

Vanguard rating

8.7

Company rating: 8.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

16th of 146 rated financial services

Job description

Chief Architect - End User Technologies
Vanguard is seeking a Chief Architect / Distinguished Engineer to define and drive the future of End User Technology at enterprise scale. This is a rare, high impact individual contributor role for a deeply technical leader who combines hands on engineering credibility with the ability to set multi-year architectural direction, establish durable standards, and lead complex modernization across a heterogeneous end user ecosystem.
You will operate as a technical force multiplier across Workplace Engineering-defining the end user technology "north star," resolving the most complex systemic challenges, and raising the engineering bar through mentorship, architectural rigor, and automation first practices.
Responsibilities:
Enterprise End User Technology Strategy & Roadmap
  • Own and evolve the 3-year Workplace technology roadmap spanning endpoints, mobility, virtualization, and productivity/collaboration platforms-ensuring solutions integrate cleanly across domains and deliver measurable outcomes for crew productivity, experience, and risk posture.
  • Drive modernization outcomes aligned to Vanguard's strategic initiatives (e.g., Windows 11 adoption, cloud VDI modernization, MDM platform modernization/migration, and Workplace AI / Copilot enablement).

Technical Architecture Leadership
  • Define and maintain reference architectures, patterns, and guardrails across the end user technology ecosystem, including: Windows endpoints and modern management (e.g., Intune strategy, governance, and operating model) macOS management at scale (e.g., Jamf or equivalent) Mobility platforms and modern mobility strategies (e.g., Workspace ONE and/or next-generation MDM approaches) Virtualization and VDI modernization (cloud-hosted virtual desktops and legacy retirement strategies) Productivity ecosystems (Microsoft 365, plus interoperability with Google where required)
  • Lead hands-on proof-of-concepts and deep technical evaluations for emerging capabilities; translate findings into pragmatic standards, adoption plans, and operational models.

Platform Governance, Standards, and Decision Quality
  • Establish and run governance that prevents platform drift and enables safe acceleration, including configuration standards and guardrails RBAC/tagging strategy and separation of duties peer review/sign-off processes change control and release validation across the Workplace domain
  • Provide architecture review, technical risk identification, and design validation for production changes before they ship.

Technical Escalation & Reliability Leadership
  • Serve as the highest-level escalation point for complex, cross-domain end-user technology failures and systemic issues (identity/device compliance edge cases, policy conflicts, virtualization performance, M365 service health/controls, etc.).
  • Drive root-cause analysis and ensure outcomes become repeatable engineering improvements (automation, instrumentation, standards)

Engineering Excellence & Automation-First Operating Model
  • Set expectations for engineering rigor and durability, including code-driven configuration and infrastructure/policy-as-code patterns where practical CI/CD-enabled workflows where appropriate versioning, automated validation, and observability across endpoint + productivity platforms
  • Champion scripting and automation for compliance, reporting, and operational efficiency (PowerShell, Python, Bash-whatever best fits the problem).

Org-Wide Technical Leadership
  • Mentor and level-up senior engineers and architects; raise design quality through reviews, coaching, and technical storytelling.
  • Act as a primary architecture liaison across partner organizations (security, enterprise architecture, identity/access, and adjacent platform teams), driving alignment and durable, supportable designs.

Primary Technical Domains:
You should be conversant and credible across multiple end user technology domains, including:
  • Windows endpoints at enterprise scale: modern management, compliance, security controls, deployment and lifecycle patterns (including coexistence realities where needed)
  • macOS enterprise management (Jamf or equivalent) and cross-platform posture
  • Mobility / MDM modernization patterns and platform migration realities
  • Virtualization / VDI modernization, including cloud strategy and legacy retirement planning
  • Microsoft 365 services with policy/security configuration (Teams, Exchange, SharePoint, OneDrive) and identity integration (Entra/Azure AD patterns)
  • Google ecosystem awareness (integration, coexistence, and impact in end-user environments), as applicable
  • Security & compliance-by-design for end-user platforms (policy enforcement, auditability, data protection controls, and governance)

Required Qualifications:
  • 10+ years in enterprise end user / workplace engineering with demonstrated ownership of large-scale platforms and complex transformations (Windows + macOS + mobility + virtualization + productivity ecosystems).
  • Proven ability to set technical strategy and translate it into executable roadmaps, standards, and measurable outcomes.
  • Deep hands-on expertise across modern endpoint and workplace platforms (e.g., Intune/Jamf, M365 administration, identity/access patterns, automation).
  • Strong engineering approach: automation-first mindset, design reviews, operationalization, reliability thinking, and disciplined risk management.
  • Exceptional communication skills-able to influence senior stakeholders, drive alignment across teams, and make complex topics actionable.

Preferred / Differentiators:
  • Recognized industry leadership (speaking, publishing, open source, patents, standards bodies, vendor advisory participation).
  • Demonstrated success modernizing workplace environments in regulated industries and partnering effectively with security/compliance stakeholders.
  • Experience enabling enterprise-scale adoption of emerging productivity/AI capabilities (e.g., Workplace AI / Copilot, governance, adoption, and platform readiness).

Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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