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Director End User Technology Jobs (NOW HIRING)

Apex Group

End User Technology Engineer

Manhattan, NY · Hybrid

$40K - $65K/yr

The role will report to the Head of End User Technology and/or EUT Team Lead. The Role & Key ... Apex operates a direct souring model and where agency assistance is required, the Talent ...

Kaseya Careers

Sr. Engineer, End User Technology

Miami, FL

$99K - $136K/yr

The Senior Engineer, End User Technology at Kaseya is responsible for designing, supporting, automating, and continuously improving the end-user technology environment to deliver a secure, reliable ...

Leidos

End User Technology SME

Washington, DC · On-site

$131K/yr

... Direct provisioning, configuration, and decommissioning activities across the full endpoint ... Bachelors in a relevant field (e.g., Information Technology, Computer Science, Engineering)

Hines

Director, IT End User Experience

Manhattan, NY

$190K - $240K/yr

The Director, Global End-User Technology & Experience is responsible for the global strategy, delivery, and continuous improvement of end-user computing, collaboration technologies, and corporate ...

Hines

Director, IT End User Experience

Manhattan, NY · On-site

$190K - $240K/yr

Responsibilities The Director, Global End-User Technology & Experience is responsible for the global strategy, delivery, and continuous improvement of end-user computing, collaboration technologies ...

Hines

Director, IT End User Experience

Manhattan, NY

$190K - $240K/yr

Responsibilities The Director, Global End-User Technology & Experience is responsible for the global strategy, delivery, and continuous improvement of end-user computing, collaboration technologies ...

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Director End User Technology information

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$29K

$117.6K

$227.5K

How much do director end user technology jobs pay per year?

As of Jun 13, 2026, the average yearly pay for director end user technology in the United States is $117,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $169,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of End User Technology, and why are they important?

To thrive as a Director of End User Technology, you need deep expertise in IT infrastructure, end-user support, and leadership, typically supported by a bachelor’s degree in information technology or a related field. Familiarity with enterprise systems such as Microsoft 365, device management platforms, ITIL frameworks, and certifications like CompTIA or Microsoft Certified: Modern Desktop Administrator are highly valuable. Exceptional communication, problem-solving, and strategic planning skills set standout leaders apart in this role. These skills ensure efficient technology operations, user satisfaction, and alignment of IT services with organizational goals.

How does the Director End User Technology typically collaborate with other departments to enhance organizational productivity?

The Director End User Technology works closely with departments such as IT, HR, and Operations to ensure that technology solutions align with business needs and user requirements. They lead cross-functional teams to implement new tools, manage device rollouts, and address end-user support issues. Regular meetings and feedback sessions are common to prioritize projects, resolve challenges, and drive adoption of new technologies, ultimately enhancing productivity across the organization.

What does a Director of End User Technology do?

A Director of End User Technology is responsible for overseeing the technology and support services that employees use on a daily basis, such as computers, mobile devices, software, and collaboration tools. This role involves managing teams that provide technical support, ensuring system reliability, and implementing strategies to improve user experience and productivity. They also work closely with other IT leaders to align end-user technology with business goals and manage budgets for technology upgrades and initiatives.

What is the difference between Director End User Technology vs Network Manager?

AspectDirector End User TechnologyNetwork Manager
Primary FocusOverseeing end user devices, software, and support servicesManaging network infrastructure, security, and connectivity
CertificationsITIL, CompTIA A+, Microsoft certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, user support teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Industry UsageTechnology, finance, healthcare, large enterprisesTelecommunications, IT services, large organizations

The main difference is that the Director End User Technology focuses on managing end user devices and support, while the Network Manager specializes in network infrastructure and connectivity. Both roles require IT certifications and are vital in enterprise IT environments, but their scope and daily responsibilities differ significantly.

More about Director End User Technology jobs
What cities are hiring for Director End User Technology jobs? Cities with the most Director End User Technology job openings:
What job categories do people searching Director End User Technology jobs look for? The top searched job categories for Director End User Technology jobs are:
Director End User Technology jobs near you
Infographic showing various Director End User Technology job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 73% Full Time, 21% Part Time, 2% Temporary, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $117,556 per year, or $56.5 per hour.
End User Technology Engineer

End User Technology Engineer

Apex Group

Manhattan, NY • Hybrid

$40K - $65K/yr

Other

Posted 9 days ago

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.
Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
The EUT Engineer is the onsite contact for the local users who interact with the Apex Group IT covering desktop, telephony, networking, and business applications. While providing a high level of customer interaction, EUT Engineer are responsible to resolve onsite IT requests in a timely fashion. The EUT Engineer must have a good balance of basic technical skills, and customer facing skills. The role will report to the Head of End User Technology and/or EUT Team Lead.
The Role & Key Responsibilities:

  • Onsite IT support for the office
  • Maintaining the IT infrastructure of the office
  • Support office technologies and EUC hardware onsite inc. building and repairing laptops and desktops
  • L2/L3 support to the Service Desk for end user technology issues
  • Support of Windows 365 infrastructure and endpoints
  • Support video conference and meeting room solutions
  • Deployment of IT equipment to new starters
  • Collection of IT equipment from leavers
  • Printer support
  • Hands & eyes support for remote teams e.g., support network team to deploy infrastructure and resolve onsite issues
  • Network cabling and patching in office
  • Office moves and setups
  • IT Asset inventory management
  • Provision, deploy and support phones inc. Teams for Voice
  • Work with vendors who provide IT solutions in the office
  • Work with local office management on any office technology issues/requirements
  • Working closely with the Group IT
  • Communicate clearly to users in a timely and polite manner and keep the end user informed of the progress of IT requests at all appropriate times
  • Highlight and report all major IT issues and risks to Service Manager in a timely manner
  • Escalation point for any issues and requests for users in the office
  • Research, test and implement new systems to improve efficiencies and satisfy user requests ;
  • Other duties in support of the Group IT, as assigned by the EUT Manager
Skills Required:
  • 2+ years' experience in a computer related support or and IT operational environment
  • Good technology understanding and awareness with the MS technologies: Intune, Active Directory, Office 365 and Windows 365
  • Good written and communication skills in English
  • Experience with documentation and improving SOPs and other process documents
  • Good customer focus, and excellent timekeeping is a key requirement of the role
  • Good interpersonal skills, with a focus on listening and questioning skills
  • Good problem-solving abilities and capability to work under own initiative
  • Experience with configuring and supporting any version of Windows Desktop (10/11)
  • Some basis experience with supporting physical networking is desirable but not essential

We pride ourselves in our commitment to fostering a connected and inclusive culture, all our opportunities at Apex have four (4) days in office requirement.
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct souring model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Salary ranges from USD $40,000 - $65,000 additional market competitive variable uncapped compensation based on performance. Compensation within this range is dependent on individual's skills, experience and qualifications.
#LI-JS1
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

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