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Remote Manager End User Computing Jobs (NOW HIRING)

ACI Infotech

End User Support Engineer

This role will be responsible for managing and supporting the End User Computing environment including but not limited to end user devices in the Budapest office. At times acting as remote hands for ...

ASCENDING LLC

AI Endpoint Engineer

Manhattan, NY · On-site +1

End User Computing Engineer, AI Enablement Remote within the United States Contract Duration: 6 ... managing, and optimizing AI tools across both Mac and Windows endpoints. Your focus will be to ...

GitLab

Senior Manager, End User Services

An overview of this role As the Senior Manager, End User Services at GitLab, you'll own the global ... This is a high-impact leadership role at an all-remote, async-first company where the quality of ...

Ivy Rehab Network

End User Compute Lead

La Crosse, WI · On-site +1

End-User Device Management: * Manage and support the deployment, configuration, and ongoing ... Live by values that prioritize teamwork, growth, and serving others. #LI-remote #LI-ST1 We are an ...

One Call

Senior Director Information Technology

$167K - $268K/yr

... management, productivity platforms, service delivery, and IT operations across distributed, remote ... End user computing & endpoint engineering: 25% * Owns design and delivery of desktop, mobile, and ...

Insight

$140/hr

You will have the flexibility to work fully remote (based on business needs) Salary : $140-150k ... You will partner closely with End-user Computing, Core and Collaboration, and IT Operations teams ...

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How much do remote manager end user computing jobs pay per year?

As of Jun 26, 2026, the average yearly pay for remote manager end user computing in the United States is $120,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $116,500.00 per year, depending on experience, location, and employer.

How does a Remote Manager End User Computing effectively coordinate and support a distributed IT team?

A Remote Manager End User Computing typically oversees geographically dispersed teams responsible for supporting employees’ devices and digital workspaces. Effective coordination relies on clear communication, regular virtual meetings, and robust ticketing or workflow systems to track issues and progress. The manager must foster collaboration using digital tools, set clear expectations, and ensure that best practices for security and device management are consistently followed. Building a strong team culture remotely and providing ongoing training are also key to maintaining high service standards.

What does a Remote Manager End User Computing do?

A Remote Manager End User Computing oversees the delivery and maintenance of IT services and support for end users, often in a distributed or remote work environment. They manage teams responsible for supporting desktops, laptops, mobile devices, virtual desktops, and related user-facing technologies. Their role includes ensuring reliable system performance, implementing security policies, and facilitating smooth user experiences across remote locations. They also coordinate upgrades, troubleshoot escalated issues, and help design strategies for remote technology deployment.

What are the key skills and qualifications needed to thrive as a Remote Manager End User Computing, and why are they important?

To thrive as a Remote Manager End User Computing, you need expertise in end user support, IT infrastructure management, and a solid understanding of device management platforms, often supported by a degree in IT or related field. Familiarity with tools like Microsoft Endpoint Manager, Citrix, VMware Horizon, and relevant certifications (such as ITIL or CompTIA) is typically required. Outstanding leadership, communication, and problem-solving skills are crucial for effectively guiding distributed teams and addressing user needs. These skills ensure seamless technology adoption, optimized end user experiences, and efficient remote team coordination.
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Remote Manager End User Computing jobs near you
Infographic showing various Remote Manager End User Computing job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $120,088 per year, or $57.7 per hour.

End User Computing Engineer

Definium Therapeutics

San Diego, CA • Remote

$100K - $123K/yr

Other

Medical, Dental, Vision, Retirement

Posted 28 days ago

Job description

Reporting to the Sr. Director of Information Technology, the End-User Computing (EUC) Engineer will be responsible for providing primary operational support for end-user hardware and software for a fully remote and geographically distributed company with a growing physical presence in Raleigh/Durham, San Diego and Philadelphia. The prospective candidate will provide level 1 and 2 support for the enterprise and collaborate with senior members of IT on resolution of next-level support issues. The candidate will drive and participate in design, architecture, engineering, implementation, and operations of Definium global SaaS IT and business application portfolio to establish and maintain core operational, compliance, security, privacy, and other KPIs and standards. He/she will have a passion for problem solving, thrives in a diverse global organization, provides an excellent end-user experience, explores innovative technologies, and is driven to seek continuous improvement.

Responsibilities:

  • Provide operational support for remote staff. This will include hardware and software issues
  • Create, update, triage, and close support tickets in the Definium ITSM to ensure a thorough documentation of requests and incidents, end-user communication, root cause analysis and resolution
  • IT lead for all new and departing employee responsibilities. Ensure compliance with all on-boarding and off-boarding policies and procedures
  • Coordinate the hardware lifecycle for remote employees from procurement, configuration, collection, and retirement
  • Provide primary/secondary system administration to IT systems
  • Work closely with IT MSPs and professional service providers
  • Assist in identifying, evaluating, justifying, and deploying, new products, technologies, systems, services, and workflows
  • Independently perform actions under departmental change control procedures with minimal oversight or assistance
  • Ensure compliance for technology projects and processes including Sarbanes Oxley (SOX), 21 CFR Part 11, cGxP, and GDPR
  • Author and review standard operating procedures and knowledge-based articles for the maintenance and operation of software applications
  • Ensure that best practices for the service and support of technology products are documented and followed
  • Stay up to date on industry trends and best practices

Qualifications:

  • Minimum bachelor's degree or equivalent work experience
  • 2+ years of Tier I operational support experience, preferably within a regulated life sciences environment that has a remote or hybrid workforce
  • 2+ years supporting macOS and Windows laptops via MDM
  • 2+ years supporting Identity platforms [OKTA or Entra/AzureAD]
  • 2+ years supporting SaaS applications
  • Experience administering Co-Pilot, M365, SharePoint, Powershell, Cisco Umbrella, CrowdStrike, CheckPoint, M365, Slack, Zoom, DocuSign, FreshService, Intune, Kandji, Apple Business Manager, Adobe, and OKTA
  • Strong verbal and written communication skills
  • Excellent vendor management and negotiation skills
  • Strong remote triaging skills
  • Strong experience managing SharePoint sites and M365 permissions
  • SOX and/or 21 CFR Part 11 experience
  • Experience supporting multiple operating systems (Windows 11, iOS, and MacOS)
  • ITIL certification preferred

The starting base pay range for this position is $100,932.00 - 123,380.00. Compensation will be determined based on several factors including, but not limited to, skill set, years of experience, and the employee's geographic location.

Employees in this role may be entitled to additional compensation, including bonus and equity. Benefits information is listed on our Jobs Page. The Company provides competitive benefits to employees including:

  • 100% paid health benefits including Medical, Dental and Vision for you and your dependents
  • 401(k) program with company match and vesting after the turn of the first month after your start date
  • Flexible time off
  • Generous parental leave and some fun fringe perks!

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