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End User Services Jobs (NOW HIRING)

Weir Group

End User Services Support

Madison, WI

End User Services (EUS) Support Weir ESCO Location: Covington, KY Work Arrangement: Hybrid Shift: 8:00 AM- 5:00 PM with flexibility What we do at Weir We are a global leader in mining technology for ...

Weir

End User Services Support

Madison, WI

End User Services (EUS) Support Weir ESCO Location: Covington, KY Work Arrangement: Hybrid Shift: 8:00 AM- 5:00 PM with flexibility What we do at Weir We are a global leader in mining technology for ...

Weir

End User Services Support

Bucyrus, OH · On-site

End User Services (EUS) Support Weir ESCO Location: Covington, KY Work Arrangement: Hybrid Shift: 8:00 AM- 5:00 PM with flexibility What we do at Weir We are a global leader in mining technology for ...

DTCC

End User Services Engineer

Tampa, FL

The Senior End User Services Associate will work on incidents and tasks via the in-house incident management tool Service Now adhering to strict SLAs. Incidents range from Hardware, Software ...

DTCC

End User Services Engineer

Tampa, FL · On-site

The Senior End User Services Associate will work on incidents and tasks via the in-house incident management tool Service Now adhering to strict SLAs. Incidents range from Hardware, Software ...

DTCC

End User Services Engineer

Tampa, FL

The Senior End User Services Associate will work on incidents and tasks via the in-house incident management tool Service Now adhering to strict SLAs. Incidents range from Hardware, Software ...

Candescent

End-User Services Specialist

Atlanta, GA · On-site

The End-User Services Specialist provides technical assistance and troubleshooting for hardware, software, and network issues across the organization. This role ensures seamless user experience by ...

Engineers Gate

End User Services Engineer

New York, NY

$100K - $130K/yr

About The Role We are seeking an End User Services Engineer to join our Information Technology team. In this role, you will be part of a global team responsible for ensuring reliable, secure, and ...

Engineers Gate

End User Services Engineer

New York, NY · On-site

$100K - $130K/yr

About The Role We are seeking an End User Services Engineerto join our Information Technology team. In this role, you will be part of a global team responsible for ensuring reliable, secure, and high ...

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$61K

$107.6K

$161K

How much do end user services jobs pay per year?

As of May 30, 2026, the average yearly pay for end user services in the United States is $107,638.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $128,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in End User Services, and why are they important?

To thrive in End User Services, you need strong technical troubleshooting skills, knowledge of operating systems, and often an associate's or bachelor's degree in IT or a related field. Familiarity with ticketing systems like ServiceNow, remote support tools, and certifications such as CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help professionals deliver clear assistance and build rapport with users. These skills ensure efficient issue resolution, high customer satisfaction, and smooth IT operations within an organization.

What are some common challenges faced by professionals in End User Services, and how can they be addressed?

Professionals in End User Services often encounter challenges such as supporting a diverse range of devices and software, managing high volumes of service requests, and adapting to rapidly evolving technology. To address these, it’s important to develop strong troubleshooting skills, stay updated with the latest tech trends, and maintain clear communication with users. Building strong relationships with other IT teams and prioritizing tasks effectively can also help in delivering timely support and improving user satisfaction.

What are End User Services?

End User Services refers to a range of IT support and solutions provided directly to the users of an organization's technology, such as employees or customers. These services typically include technical support, device management, software installation, troubleshooting, and access to help desks. The primary goal is to ensure that end users can effectively use technology to perform their work and resolve any IT-related issues quickly. End User Services are essential for maintaining productivity and minimizing downtime in an organization.

What is the difference between End User Services vs Help Desk Technician?

AspectEnd User ServicesHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+), technical skillsIT certifications (e.g., CompTIA A+), technical skills
Work EnvironmentCorporate IT departments, service desks, support centersHelp desks, support centers, remote troubleshooting
Employer & IndustryBusinesses, government agencies, tech companiesIT service providers, internal support teams
Search & ComparisonEnd User Services vs Help Desk Technician

End User Services encompass a broad range of support functions for users' hardware, software, and network issues, often involving proactive management and user training. Help Desk Technicians primarily handle troubleshooting, issue resolution, and technical support requests. While both roles require similar certifications and work in support environments, End User Services focus on overall user experience and service management, whereas Help Desk Technicians focus on resolving specific technical problems.

More about End User Services jobs
What cities are hiring for End User Services jobs? Cities with the most End User Services job openings:
What are the most commonly searched types of End User Services jobs? The most popular types of End User Services jobs are:
What states have the most End User Services jobs? States with the most job openings for End User Services jobs include:
What job categories do people searching End User Services jobs look for? The top searched job categories for End User Services jobs are:
End User Services jobs near you
Infographic showing various End User Services job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 45% Full Time, 40% Part Time, 2% Temporary, and 9% Contract. Highlights an 38% Physical, 10% Hybrid, and 52% Remote job distribution, with an average salary of $107,638 per year, or $51.7 per hour.
End User Services Specialist

End User Services Specialist

Managed Staffing

Chattanooga, TN • On-site

$31/hr

Contractor

Posted 7 hours ago

Job description

Job Title: End User Services Specialist


Location: Chattanooga, TN 37402
Schedule: Monday–Friday, 8:00 AM – 5:00 PM (1-hour lunch)
Type: W-2 Contract
Pay Rate Range: $31.00/Hour
 

Position Summary:

The End User Services Specialist will provide high-level technical support and provisioning for end-user hardware, software, and related services within a dynamic IT infrastructure. The ideal candidate has prior experience supporting enterprise users directly and is skilled in troubleshooting and deploying both standard and custom applications.

Primary Responsibilities:

  • Perform manual installation of non-packaged software, including COTS and internally developed applications.

  • Ensure change management approvals are documented prior to deployment.

  • Deliver timely, courteous, and effective technical support to end users regarding software, hardware, and peripherals.

  • Maintain accurate documentation of technical issues and their resolutions in accordance with incident and knowledge management standards.

  • Prioritize and manage multiple assignments and shifting priorities while keeping users and stakeholders informed of progress.

Qualifications:Education:

  • Associate’s degree in Information Systems or related field OR 2 years of professional IT experience.

Experience:

  • Minimum of 2 years’ experience in End User Services or End User Support.

  • Experience installing, configuring, and troubleshooting desktop applications and hardware.