Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... End User Support Location: Wichita, KS Duration: 3 months Description: This position is part of a ...
Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... End User Support Location: Wichita, KS Duration: 3 months Description: This position is part of a ...
End User Support
Brooklyn, NY · On-site
$25 - $28.50/hr
Overview End User Support-IT Field Services Location: Brooklyn, NY - TRAVEL REQUIRED Position: End User Support-IT Field Services This role is based in Brooklyn, NY- TRAVEL REQUIRED The Field ...
End User Support
Brooklyn, NY · On-site
$25 - $28.50/hr
Overview End User Support-IT Field Services Location: Brooklyn, NY - TRAVEL REQUIRED Position: End User Support-IT Field Services This role is based in Brooklyn, NY- TRAVEL REQUIRED The Field ...
Provide 1st to 3rd level End User Support for all employees, both in-office and remotely by ... Foster effective relationships within the team and across the business. * Contribute to weekly ...
Provide 1st to 3rd level End User Support for all employees, both in-office and remotely by ... Foster effective relationships within the team and across the business. * Contribute to weekly ...
End User Support
Charlotte, NC · On-site
Your Role: As End User Support Technician, you'll: * Set up, replace, and assist with mobile ... Experience or interest in taking on lead or supervisory responsibilities * Industry Certification ...
End User Support
Charlotte, NC · On-site
Your Role: As End User Support Technician, you'll: * Set up, replace, and assist with mobile ... Experience or interest in taking on lead or supervisory responsibilities * Industry Certification ...
Our Team * Careers * Services & Capabilities * Contracts * Contact Us Contact Us Today Openings >> End User Support Specialist End User Support Specialist Summary Title: End User Support Specialist ...
Our Team * Careers * Services & Capabilities * Contracts * Contact Us Contact Us Today Openings >> End User Support Specialist End User Support Specialist Summary Title: End User Support Specialist ...
Partner with team members to communicate new solutions and assist other technicians when call ... Qualifications End User Support Specialist I: * High School Degree and 1 year related experience.
Partner with team members to communicate new solutions and assist other technicians when call ... Qualifications End User Support Specialist I: * High School Degree and 1 year related experience.
The End User Support Specialist is responsible for assisting associates with technology-related requests and maintaining accurate service records. Support areas include desktop systems, software ...
Quick apply
The End User Support Specialist is responsible for assisting associates with technology-related requests and maintaining accurate service records. Support areas include desktop systems, software ...
Manager of End User Support
Houston, TX · On-site
Service Operations & Team Leadership * Lead the daily operations of end-user support (service desk and deskside), ensuring timely intake, triage, escalation, and resolution of incidents and requests.
Manager of End User Support
Houston, TX · On-site
Service Operations & Team Leadership * Lead the daily operations of end-user support (service desk and deskside), ensuring timely intake, triage, escalation, and resolution of incidents and requests.
End User Support Analyst
Waltham, MA · On-site
$25/hr
Qualifications Seeking End User Support Analyst for position in Marlborough, MA with degree in customer/user experience or related field. End User Support Analyst requirements: 5+ years of experience ...
End User Support Analyst
Waltham, MA · On-site
$25/hr
Qualifications Seeking End User Support Analyst for position in Marlborough, MA with degree in customer/user experience or related field. End User Support Analyst requirements: 5+ years of experience ...
End User Support Technician II
Dallas, TX · On-site
End User Support Technician II Department: IT Customer Services Location: Dallas, TX Shift: 6:00 PM ... team members to make Children's Health a place where everyone can contribute. Holistic Benefits ...
End User Support Technician II
Dallas, TX · On-site
End User Support Technician II Department: IT Customer Services Location: Dallas, TX Shift: 6:00 PM ... team members to make Children's Health a place where everyone can contribute. Holistic Benefits ...
End User Support Technician II
Dallas, TX · On-site
End User Support Technician II Department: IT Customer Services Location: Dallas, TX Shift: 8:00 AM ... team members to make Children's Health a place where everyone can contribute. Holistic Benefits ...
End User Support Technician II
Dallas, TX · On-site
End User Support Technician II Department: IT Customer Services Location: Dallas, TX Shift: 8:00 AM ... team members to make Children's Health a place where everyone can contribute. Holistic Benefits ...
The End User Support Technician provides first-line support for IT issues, managing operations of ... team (onsite remote) • Conduct independent research by reading knowledgebase articles, manuals ...
The End User Support Technician provides first-line support for IT issues, managing operations of ... team (onsite remote) • Conduct independent research by reading knowledgebase articles, manuals ...
End User Support Manager
Boston, MA · On-site
A growing organization is seeking a End User Support Manager to lead a skilled team and drive modern device management across the company. This is a hands-on role focused on automation, security, and ...
End User Support Manager
Boston, MA · On-site
A growing organization is seeking a End User Support Manager to lead a skilled team and drive modern device management across the company. This is a hands-on role focused on automation, security, and ...
End User Support Specialist Apply now Back to search results Job no: 535795 Work type: Staff Senior management: Executive VP & Chief Oper Officer Department: Business & Management Systems Location:
End User Support Specialist Apply now Back to search results Job no: 535795 Work type: Staff Senior management: Executive VP & Chief Oper Officer Department: Business & Management Systems Location:
End User Support Technician
Tucson, AZ · On-site
Manager End User Support ABOUT US At Alorica, we only do one thing - make lives better, one ... Lead or Supervisor • Must be able to follow documented processes and procedures, but make ...
End User Support Technician
Tucson, AZ · On-site
Manager End User Support ABOUT US At Alorica, we only do one thing - make lives better, one ... Lead or Supervisor • Must be able to follow documented processes and procedures, but make ...
The End User Support Technician provides first-line entry level basic to moderate complexity ... Will be part of a talented team of IT professionals that demonstrate superb technical competency ...
The End User Support Technician provides first-line entry level basic to moderate complexity ... Will be part of a talented team of IT professionals that demonstrate superb technical competency ...
The End User Support Analyst provides support for all CFS Brand employees with their Windows based ... Responsible for assist in the development/maintaining of best practices and procedures for the team
The End User Support Analyst provides support for all CFS Brand employees with their Windows based ... Responsible for assist in the development/maintaining of best practices and procedures for the team
End User Support Technician
Kansas City, MO · On-site
$21 - $28.75/hr
End User Support Technician Location: Kansas City, MO (onsite) Duration: Jan 26 - Apr 25, 2026 ... Ability to work independently and in a team environment. * Self-starter with strong customer ...
Quick apply
End User Support Technician
Kansas City, MO · On-site
$21 - $28.75/hr
End User Support Technician Location: Kansas City, MO (onsite) Duration: Jan 26 - Apr 25, 2026 ... Ability to work independently and in a team environment. * Self-starter with strong customer ...
End User Support Specialist II
Chicago, IL · On-site
$47K - $79K/yr
Provides a high level of customer service and timely technical support for end-user computer and ... Impacts own team through the quality of the support provided * Recognizes and solves typical ...
End User Support Specialist II
Chicago, IL · On-site
$47K - $79K/yr
Provides a high level of customer service and timely technical support for end-user computer and ... Impacts own team through the quality of the support provided * Recognizes and solves typical ...
Provides a high level of customer service and timely technical support for end-user computer and ... Impacts own team through the quality of the support provided * Recognizes and solves typical ...
Provides a high level of customer service and timely technical support for end-user computer and ... Impacts own team through the quality of the support provided * Recognizes and solves typical ...
End User Support Team Lead information
See salary details
$40.5K - $52.6K
8% of jobs
$52.6K - $64.7K
0% of jobs
$64.7K - $76.8K
0% of jobs
$76.8K - $88.9K
0% of jobs
$88.9K - $101K
1% of jobs
$110.5K is the 25th percentile. Wages below this are outliers.
$101K - $113K
20% of jobs
$113K - $125.1K
15% of jobs
The median wage is $134.2K / yr.
$125.1K - $137.2K
8% of jobs
$137.2K - $149.3K
19% of jobs
$152.3K is the 75th percentile. Wages above this are outliers.
$149.3K - $161.4K
17% of jobs
$161.4K - $173.5K
13% of jobs
$40.5K
$129.6K
$173.5K
How much do end user support team lead jobs pay per year?
As of Jun 10, 2026, the average yearly pay for end user support team lead in the United States is $129,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,500.00 and $154,500.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the End User Support Team Lead position, and why are they important?
To thrive as an End User Support Team Lead, you need strong troubleshooting abilities, leadership skills, and experience with IT support processes, often backed by a relevant degree or certifications such as CompTIA A+, ITIL, or Microsoft certifications. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and knowledge base platforms is highly beneficial. Excellent communication, conflict resolution, and organizational skills distinguish top-performing team leads. These qualifications are crucial for coordinating effective end-user support, maintaining high service levels, and guiding a team to resolve technical issues efficiently.
What is the role of a support team lead?
A support team lead oversees the end user support team, coordinating daily operations, ensuring customer issues are resolved efficiently, and maintaining service quality. They often provide guidance, monitor team performance, and may use support tools like ticketing systems to manage workflows.
What is an End User Support Team Lead job?
An End User Support Team Lead oversees a team that provides technical assistance to users within an organization. They ensure prompt resolution of IT issues, coordinate support activities, and implement best practices for troubleshooting. This role involves managing service requests, training team members, and collaborating with other IT departments to enhance user experience. Strong leadership, problem-solving, and communication skills are essential for success in this position.
What does an IT help desk person do?
An IT help desk person provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, password resets, and resolving technical problems, often using ticketing systems and remote access tools to ensure smooth IT operations.
What are some common challenges faced by End User Support Team Leads, and how do they manage them?
End User Support Team Leads often encounter challenges such as balancing team workloads, ensuring rapid response to user issues, and keeping up with evolving technology. They manage these by prioritizing tasks, implementing efficient ticket management practices, and fostering continual training within their teams. Effective communication and proactive problem-solving are also key to addressing recurring issues and user concerns. By staying organized and adaptable, leads help ensure a positive end-user experience and keep IT operations running smoothly.
More about End User Support Team Lead jobs
What job categories do people searching End User Support Team Lead jobs look for? The top searched job categories for End User Support Team Lead jobs are:
Job description
Company Description
Our Unique Capabilities
We have a unique ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire); Bulk Buy Staff Augmentation; Offshore Staff Augmentation; Payroll Services; Consulting (Project Delivery, SOW), etc.
Our Staff Members
Our in-house team offers a broad range of Information Technology, Engineering, Accounting/ Finance, Scientific/Clinical, Professional, Mortgage, Administrative/Office, Call Center, Human Resources, and Marketing/Creative expertise.
Our Recruiting
Management and staff members at ICONMA understand that our greatest assets are our highly skilled and professional consultants. Because of this, we have created a work environment which fosters career development, stability and personal growth. The result for our customers' is a knowledgeable and stable consulting staff whom they can depend on to operate more productively and to improve profitability, top-line growth, customer service, and cost management.
Job Description
End User Support
Location: Wichita, KS
Duration: 3 months
Description:
This position is part of a team responsible for receiving and processing requests for creating, deleting and modifying user accounts and security access.
Essential Duties and Responsibilities:
The primary responsibilities of this role are:
- Reviewing the original request for accuracy and following up with the requestor to capture any missing information.
- Submitting the appropriate system access requests on behalf of the end user.
- Validation that requests are completed accurately.
- Follow up / monitoring to ensure requests meet expected service level agreement.
Experience:
- Basic computer skills.
- Customer Service.
Required:
- Strong organizational skills to manage priorities and meet deadlines.
- Detail oriented.
- Multi-tasking skills.
Preferred experience:
- Prior customer service / service desk experience.
- Microsoft Outlook.
Minimum Education Required: High School Diploma.
Additional Information
Minimum Education Required: High School Diploma.
About ICONMA
Sourced by ZipRecruiter
ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.
Industry
Recruiting and staffing services
Company size
1,001 - 5,000 Employees
Headquarters location
Troy, MI, US
Year founded
2000