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Order Management Team Lead Jobs (NOW HIRING)

JLL

Project Management Team Lead

Worcester, MA

The Project Management Team Lead position is an early-stage management role that blends hands-on ... Monitor Bid Tabulations, Purchase Orders, and Change Order proposals * Ensure quality control ...

JLL

Project Management Team Lead

Boston, MA · On-site

The Project Management Team Lead position is an early-stage management role that blends hands-on ... Monitor Bid Tabulations, Purchase Orders, and Change Order proposals * Ensure quality control ...

JLL

Project Management Team Lead

Waltham, MA · On-site

The Project Management Team Lead position is an early-stage management role that blends hands-on ... Monitor Bid Tabulations, Purchase Orders, and Change Order proposals * Ensure quality control ...

CreditOne

Workforce Management Team Lead

Las Vegas, NV · On-site

Description Position Summary The Workforce Management Team Lead position supports the Customer ... Regularly complete, review and obtain approval for work orders, vendor access forms and roster ...

CBRE

Project Management Team Lead

Greenville, SC · On-site

As a Project Management Team Lead, you'll manage a team responsible for providing advanced management and consultancy services four Carolina's market accounts to achieve the company's strategic ...

Forged Fiber 37

Order Management Lead

Dallas, TX · On-site

$100K - $140K/yr

The Forged Fiber 37 Fiber Order Management Lead is responsible for overseeing end-to-end order execution for dark fiber services, ensuring vendor performance, project management of the order ...

NECI

Order Management Specialist

Clifton Park, NY

$55K - $59K/yr

... team members to join in our mission. Here's What You Will Get: * Highly competitive Medical and ... lead-time, carrier routing calculations, and customer deliver and method shipment requests for all ...

ABB

Order Management Specialist

Lake Mary, FL · On-site

$17 - $22.75/hr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone ...

Stellix

Order Management Specialist

Clifton Park, NY · On-site

$55K - $59K/yr

... team members to join in our mission. Here's What You Will Get: * Highly competitive Medical and ... lead-time, carrier routing calculations, and customer deliver and method shipment requests for all ...

Rapid-Medical

Order Management Specialist

Southlake, TX · On-site

$18.25 - $24.50/hr

The Order Management Specialist (OMS) serves as a key liaison between the sales team, customers ... Lead user support and training for Priority Mobile ERP · Work collaboratively with IT and ...

Mizuho OSI

Order Management Specialist

Colorado Springs, CO · On-site

$19.25 - $25.75/hr

The Order Management Specialist (Customer Account Specialist) provides ongoing and proactive ... Cohesively work with a dynamic team who share a common goal of building teamwork. * Find ...

D&H

Order Management Specialist

Harrisburg, PA · Hybrid

$19.25 - $25.75/hr

Order Management Specialist This is a hybrid role that can be based in either Harrisburg, PA or ... Collaborate with Strategic Initiatives Team on ETAs for Open FD POs. * Correspond with other ...

Mizuho OSI

Order Management Specialist

Colorado Springs, CO · On-site

$19.25 - $25.50/hr

Cohesively work with a dynamic team who share a common goal of building teamwork. * Find ... orders is a plus. * Ability to function calmly in a fast-paced environment managing multiple ...

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Order Management Team Lead information

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How much do order management team lead jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for order management team lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What does an Order Management Team Lead do?

An Order Management Team Lead oversees the team responsible for processing customer orders, ensuring accuracy and timely fulfillment. They coordinate between sales, logistics, and customer service departments to resolve issues and improve order workflows. Their role includes supervising team performance, implementing process improvements, and serving as a main point of contact for escalated order issues. Ultimately, they help ensure customer satisfaction by maintaining efficient order management operations.

What are some common challenges faced by an Order Management Team Lead, and how can they be addressed?

Order Management Team Leads often encounter challenges such as managing high order volumes, ensuring order accuracy, and coordinating effectively between sales, logistics, and customer service teams. To address these, strong organizational skills, attention to detail, and clear communication are essential. Implementing efficient processes, leveraging order management software, and fostering a collaborative team environment can help streamline operations and resolve issues quickly. Proactively identifying bottlenecks and encouraging ongoing training also contribute to smoother order fulfillment and improved customer satisfaction.

What are the key skills and qualifications needed to thrive as an Order Management Team Lead, and why are they important?

To thrive as an Order Management Team Lead, you need expertise in order processing, inventory management, and team leadership, often supported by a bachelor's degree in business or supply chain management. Familiarity with ERP systems, order management software, and proficiency in Microsoft Excel are typically required. Strong organizational, problem-solving, and communication skills help you effectively coordinate teams and resolve issues quickly. These skills are crucial for ensuring accurate order fulfillment, customer satisfaction, and efficient workflow within the organization.

What is the difference between Order Management Team Lead vs Customer Service Supervisor?

AspectOrder Management Team LeadCustomer Service Supervisor
CredentialsExperience in supply chain, logistics, or order processing; sometimes certifications in inventory or supply chain managementExperience in customer service; often requires communication or customer relations certifications
Work EnvironmentOffice setting, coordinating with logistics, sales, and warehouse teamsOffice or call center environment, managing customer interactions and support teams
Industry UsageCommon in retail, manufacturing, and distribution sectorsCommon across retail, telecom, and service industries

The Order Management Team Lead focuses on overseeing order processing, logistics, and supply chain coordination, while the Customer Service Supervisor manages customer interactions and support. Both roles require strong communication skills and team leadership but differ in their primary focus areas within the organization.

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Order Management Team Lead jobs near you

Program Management Team Lead

Emerald Technologies

Saline, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Emerald Technologies has an exciting opportunity for a Program Management Team Lead to join its Saline, MI team! This role is central to shaping the customer experience, driving growth across key accounts, and leading a high‑performing team of Program Managers contract manufacturing environment. The position blends strategic leadership with hands‑on execution, guiding customer relationships, commercial management, and cross‑functional coordination to ensure programs run smoothly from quote through delivery. It’s a strong fit for someone who thrives at the intersection of operations, customer engagement, and team development, and who can elevate both internal performance and customer confidence.
At Emerald Technologies each employee has a significant role in building innovative products for various industries. Come and work in a supportive, fun team atmosphere where the work is meaningful, and careers have no limits!

Responsibilities of the Program Management Team Lead:

  • Hire, develop, and retain top talent while serving as a key member of the site leadership team.
  • Lead the development and execution of customer Account Plans and overall Growth Strategy.
  • Oversee revenue forecasting, ensuring strong forecast‑to‑actual performance.
  • Manage the RFQ/quotation/proposal process, ensuring timely submissions and pricing integrity.
  • Drive customer satisfaction by ensuring strong communication, on‑time delivery, and quality performance.
  • Serve as the primary liaison between the company and the customer, ensuring requirements are met and cross‑functional teams are aligned.
  • Ensure all program decisions align with customer contract terms and commercial expectations.

Qualifications of the Program Management Team Lead:
  • Bachelor's degree in related field with 10+ years in the field of Program Management, preferably in a manufacturing environment.
  • Minimum of 2+ years leading teams.
  • Knowledge of manufacturing, engineering and technical services
  • Experience driving customer account development.
  • Strong customer relations and problem solving skills skills are a must.
  • Experience in managing customer revenue growth and commercial management/execution.
  • Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

Benefits of the Job:

  • Competitive medical, dental, and vision benefits 
  • Health Savings Account/Flexible Spending Account
  • 401K and company matching with no vesting period
  • PTO for rest and relaxation 
  • Gym reimbursement (through Anthem)
  • Employee Assistance Program
  • A safe and inclusive work environment with team and management support 
  • Employee training and development
  • Community service and philanthropic initiatives 
  • Employee appreciation and events 
  • Career advancement opportunities 
  • Employee Referral program 
  • Employee discounts

Emerald Technologies is an electronics manufacturing services (EMS) provider for original equipment manufacturer (OEM) customers, focusing on high-reliability electronic assemblies. With design and manufacturing facilities in California, Michigan, New Hampshire, Oregon as well as in China and Malaysia. Emerald Technologies specializes in high mix, low- to medium-volume manufacturing for high-reliability markets in the Aerospace/Defense, Life Sciences, Renewable Energy, Industrial Controls, Power & Infrastructure, Semiconductor and Telecommunications sectors. However, our rapid turnaround times, responsive customer service, and collaborative problem-solving approach distinguishes us from the competition.

At Emerald Technologies, we are committed to fully understanding and meeting the needs of our customers through quality excellence, advanced engineering, and a solid commitment to customer relationships.

Emerald Technologies, is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.