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Order Management Team Lead Jobs (NOW HIRING)

Jimmy John's

Management Team

Nashville, TN

$17.75 - $19.75/hr

The management team collectively helps oversee in-store operations alongside each other with the ... lead. Management plays a major role in ensuring the store is in exceptional order and that all ...

Safran

Order Management Administrator

Rochester, NY · On-site

$22 - $31/hr

We're looking for an energized and detail-oriented Order Management Administrator to become a vital part of our team- someone who thrives in a dynamic environment and takes pride in getting things ...

Spectrumam

HOA Site Management - Team Lead

Houston, TX · On-site

$50K/yr

Team Lead - Site Management The Team Lead - Site Management plays a pivotal role in driving success across the division by supporting the Division Leadership and collaborating closely with the ...

STULZ USA

Order Management Coordinator I

Frederick, MD · Hybrid

$50K - $60K/yr

This role also provides freight/lead time quotes, and processes change orders. Hybrid with 1 in ... Work with the contracts team to resolve discrepancies. * Perform SAP transactions for orders ...

Synchrony

Maintains calm and keeps things moving forward Manager of People: Can lead and coach a team, ensure accountability, troubleshoot when needed and drive a strategic-thinking and creative culture ...

BuyWander

Team Lead - Order Fulfillment

Kent, WA · On-site

$20.25 - $25.75/hr

Team Lead - Order Fulfillment (Full Time) Department: Order Fulfillment Reports To: Order ... Order Fulfillment: * Use internal software systems to manage and fulfill customer orders.

Amat

Order Management I - (B1)

Austin, TX · On-site

$60K - $73K/yr

We empower our team to push the boundaries of what is possible-while learning every day in a ... Responsible to create and maintain quotations/opportunities/sales orders/service case in SAP CRM ...

Gartner

Order Management & Billing Specialist

Fort Myers, FL · Hybrid

$18.25 - $24.25/hr

As an Order Management Specialist, you will be part of a dynamic group dedicated to empowering ... As internal product champions, the team drives adoption, process improvements, and business ...

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Order Management Team Lead information

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How much do order management team lead jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for order management team lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What does an Order Management Team Lead do?

An Order Management Team Lead oversees the team responsible for processing customer orders, ensuring accuracy and timely fulfillment. They coordinate between sales, logistics, and customer service departments to resolve issues and improve order workflows. Their role includes supervising team performance, implementing process improvements, and serving as a main point of contact for escalated order issues. Ultimately, they help ensure customer satisfaction by maintaining efficient order management operations.

What are some common challenges faced by an Order Management Team Lead, and how can they be addressed?

Order Management Team Leads often encounter challenges such as managing high order volumes, ensuring order accuracy, and coordinating effectively between sales, logistics, and customer service teams. To address these, strong organizational skills, attention to detail, and clear communication are essential. Implementing efficient processes, leveraging order management software, and fostering a collaborative team environment can help streamline operations and resolve issues quickly. Proactively identifying bottlenecks and encouraging ongoing training also contribute to smoother order fulfillment and improved customer satisfaction.

What are the key skills and qualifications needed to thrive as an Order Management Team Lead, and why are they important?

To thrive as an Order Management Team Lead, you need expertise in order processing, inventory management, and team leadership, often supported by a bachelor's degree in business or supply chain management. Familiarity with ERP systems, order management software, and proficiency in Microsoft Excel are typically required. Strong organizational, problem-solving, and communication skills help you effectively coordinate teams and resolve issues quickly. These skills are crucial for ensuring accurate order fulfillment, customer satisfaction, and efficient workflow within the organization.

What is the difference between Order Management Team Lead vs Customer Service Supervisor?

AspectOrder Management Team LeadCustomer Service Supervisor
CredentialsExperience in supply chain, logistics, or order processing; sometimes certifications in inventory or supply chain managementExperience in customer service; often requires communication or customer relations certifications
Work EnvironmentOffice setting, coordinating with logistics, sales, and warehouse teamsOffice or call center environment, managing customer interactions and support teams
Industry UsageCommon in retail, manufacturing, and distribution sectorsCommon across retail, telecom, and service industries

The Order Management Team Lead focuses on overseeing order processing, logistics, and supply chain coordination, while the Customer Service Supervisor manages customer interactions and support. Both roles require strong communication skills and team leadership but differ in their primary focus areas within the organization.

More about Order Management Team Lead jobs
What cities are hiring for Order Management Team Lead jobs? Cities with the most Order Management Team Lead job openings:
What job categories do people searching Order Management Team Lead jobs look for? The top searched job categories for Order Management Team Lead jobs are:
Order Management Team Lead jobs near you
Infographic showing various Order Management Team Lead job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.
Order Management Coordinator

Order Management Coordinator

Asylum Research

Concord, MA

$58K - $68K/yr

Other

Posted 21 days ago

Job description

Why Oxford Instruments?

Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world. Our people and culture are vital to our success. We strive to offer the opportunities that will attract, engage, motivate and develop the very best talent. This involves creating an inclusive environment and culture where difference is valued and people are recognised for what they deliver and bring to the team.

We want to empower our employees so that they innovate, support our growth and improve our productivity. We support them to make the right decisions and reach their full potential as they develop their careers at OI. Our ways of working are lived every day and are as follows:

  • We start with the customer
  • We succeed by being focused
  • We make and keep our promises
  • We work together as one team
  • We help and trust each other to succeed

Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa currently.

Order Management Coordinator

Business Location: Concord, MA

Reports to: Customer Operations & Order Management Manager

Description:

The Order Management Coordinator is responsible for overseeing the complete lifecycle of customer orders; from quote acceptance, fulfillment, invoicing and post delivery support. This role serves as the operation bridge between Sales, Service, Finance and Operations to ensure accurate order execution, timely service delivery, and a best-in-class customer experience. 

Responsibilities:

  • New order entry for sales and service, across all Business Units under OIA; tracking order through closure and invoicing
    • New system, training, PM, Onsite, Depot, Spares
    • PO & Terms legal review and acceptance
    • Issue order acknowledgments, status updates, and relevant information to internal and external customers
    • Work with legal on COI requests
  • Collaborate directly with overseas manufacturing and logistics teams, to ensure accurate order execution & delivery. 
  • CRM management
  • Collaborate with Regional Sales and Field Service teams to build professional relationships based on trust and respect.
  • Handle incoming calls and correspondence
  • Enter technical support enquiries
  • Maintaining accurate customer records to ensure perpetual data integrity.
  • Projects as identified by reporting manager

Skills:

  • Able to work independently and within a team-driven environment.
  • Strong time management and organizational skills
  • Conflict resolution skills; able to follow escalation paths
  • Adaptability with change implementation within the organization positively and effectively.
  • Strong, proactive communication skills - verbal and written
  • Positive attitude and engagement
  • Customer focused mindset with the ability to problem solve

Qualifications:

  • 5 years experience in the technology, equipment manufacturing, or scientific instrumentation industry preferred.
  • Minimum of associate degree or equivalent preferred.
  • 5 years' experience using Oracle/CRM/SAP/Sage/Saleslogix-based software.
  • Proficient in Microsoft Office.
  • 5 years' experience in customer service and relations.

Compensation:

In accordance with Massachusetts law, the expected salary for this full-time, benefited position is between $58,000 - $68,000. The actual compensation will be determined considering factors such as relevant skills and experience and other factors permitted by law.

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