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Order Management Specialist (Contract)

Dallas, TX · On-site

$28 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Dallas, TX 75235 Summary The Order Management Specialist is a critical member of the transactional operations and customer support team. This role is primarily responsible for interfacing with ...

Switch

Order Management Administrator

Las Vegas, NV · On-site

Every Switch team member contributes to a mission greater than themselves: to create the world's most advanced digital infrastructure that powers the progress of humanity. The Role: Order Management ...

Jimmy John's

Management Team

Nashville, TN · On-site

$24/hr

  • PTO

The management team collectively helps oversee in-store operations alongside each other with the ... lead. Management plays a major role in ensuring the store is in exceptional order and that all ...

Emerson

Order Management Analyst

Stafford, TX

  • Medical

  • Dental

  • Vision

  • Retirement

Managing backlog priorities and order execution; measure site performance of initial order commit ... Ability to work unsupervised and as part of a team Our Culture & Commitment to You: At Emerson, we ...

Dal-Tile

Team Lead - Warehouse

Lenexa, KS · On-site

$17.25 - $21.75/hr

The Team Lead Warehouse will train warehouse staff, perform warehouse and or CSR duties as needed, and manage store order management. Primary Objective: * Performs a variety of customer service and ...

Vesync

Order Management Coordinator

Anaheim, CA · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Releasing and confirming successful transmission of orders to the warehouse team including any ... Manage backorder processing or cancellation of orders. * Review and analysis of chargeback reports ...

Claroty

Manager, Global Order Management

New York, NY · On-site +1

$115K - $130K/yr

We're a fast-growing, award-winning team where innovation meets purpose-and we want you to help us ... Lead continuous improvement initiatives to drive operational efficiency and stronger controls.

Arkema

Customer Service Team Lead Job

Radnor, PA · On-site

Customer Service Team Lead Business Unit: Thiochemicals Location: Radnor, PA JOB SUMMARY We are ... Order Management and Customer Support * Oversee the full order management lifecycle, ensuring ...

Solventum

HomeCare Order Management Specialist

San Antonio, TX · On-site

$45K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

HomeCare Order Management Specialist (Solventum) 3M Health Care is now Solventum At Solventum, we ... Experience working independently and collaboratively in a team environment. Additional ...

3D Systems, Inc

Order Management Coordinator

Littleton, CO · Hybrid

$20.86 - $24.03/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role The Order Management Coordinator serves as the person responsible for proficiently ... Global Team : With our state-of-the-art corporate headquarters in Rock Hill, South Carolina, our ...

Truist

Fraud Management Team Lead II

Charlotte, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead team communications and workflow distribution to ensure full compliance with all guiding ... Management processes to ensure any information provided is in compliance. 6. Provide daily and ...

STN, Inc

Procurement & Order Management Coordinator

Pleasanton, CA · On-site

$65K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... team. This role owns end-to-end order processing - from purchase order entry through fulfillment ... Escalate at-risk orders to the Client Success Operations Manager with enough lead time to manage ...

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All JobsOrder Management Team Lead Jobs

Order Management Team Lead information

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$72

How much do order management team lead jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for order management team lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What does an order management team lead do?

An Order Management Team Lead oversees the team responsible for processing customer orders, ensuring accuracy and timely fulfillment. They coordinate between sales, logistics, and customer service departments to resolve issues and improve order workflows. Their role includes supervising team performance, implementing process improvements, and serving as a main point of contact for escalated order issues. Ultimately, they help ensure customer satisfaction by maintaining efficient order management operations.

What are some common challenges faced by an order management team lead, and how can they be addressed?

Order Management Team Leads often encounter challenges such as managing high order volumes, ensuring order accuracy, and coordinating effectively between sales, logistics, and customer service teams. To address these, strong organizational skills, attention to detail, and clear communication are essential. Implementing efficient processes, leveraging order management software, and fostering a collaborative team environment can help streamline operations and resolve issues quickly. Proactively identifying bottlenecks and encouraging ongoing training also contribute to smoother order fulfillment and improved customer satisfaction.

What are the key skills and qualifications needed to thrive as an order management team lead?

To thrive as an Order Management Team Lead, you need expertise in order processing, inventory management, and team leadership, often supported by a bachelor's degree in business or supply chain management. Familiarity with ERP systems, order management software, and proficiency in Microsoft Excel are typically required. Strong organizational, problem-solving, and communication skills help you effectively coordinate teams and resolve issues quickly. These skills are crucial for ensuring accurate order fulfillment, customer satisfaction, and efficient workflow within the organization.

What is the difference between Order Management Team Lead vs Customer Service Supervisor?

AspectOrder Management Team LeadCustomer Service Supervisor
CredentialsExperience in supply chain, logistics, or order processing; sometimes certifications in inventory or supply chain managementExperience in customer service; often requires communication or customer relations certifications
Work EnvironmentOffice setting, coordinating with logistics, sales, and warehouse teamsOffice or call center environment, managing customer interactions and support teams
Industry UsageCommon in retail, manufacturing, and distribution sectorsCommon across retail, telecom, and service industries

The Order Management Team Lead focuses on overseeing order processing, logistics, and supply chain coordination, while the Customer Service Supervisor manages customer interactions and support. Both roles require strong communication skills and team leadership but differ in their primary focus areas within the organization.

More about Order Management Team Lead jobs

What cities are hiring for Order Management Team Lead jobs?

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What job categories do people searching Order Management Team Lead jobs look for?

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Order Management Team Lead jobs near you
Infographic showing various Order Management Team Lead job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.

Order Management Specialist

Nova Biomedical

Billerica, MA • On-site

$26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 hours ago

Job description

Nova Biomedical: One Global Brand. One Vision. Together under one name.
Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets.
Job Summary:
Responsibilities include processing and managing customer orders and returns (RMA's). Providing delivery dates, issuing credit requests, and creating new customer ship to accounts. Communicating with customers via various channels including phone and email.
Responsibilities:
  • Communicate with customers via phone, email and other channels
  • Customer centric mindset. Ability to see situations from the customer's point of view.
  • Manage and process Customer orders, from beginning to end in SAP, EDI, and Esker and take ownership.
  • Communicate backlog information to customers on an as needed basis.
  • Meet individual goals/KPI's and contribute to team goals/KPI's
  • Provide customers with product, pricing, and availability information
  • Process credit cards
  • Satisfy customer requests for price quotations
  • Create new customer shipping accounts in SAP
  • Manage customer issues through resolution
  • Collaborate with warehouse team to expedite orders, minimize backorders, and provide order status to customers
  • Communicate with appropriate finance team members to resolve billing issues
  • Consult with other members of the Global Services team for assistance with part numbers, technical issues, and returns

Experience Requirements:
  • Excellent communication skills
  • Fluency in English
  • Computer literacy
  • Knowledge of Microsoft product suite
  • Previous SAP or Esker experience a plus

Physical Requirements and Working Conditions:
  • Comfort with working at a computer for extended periods.
  • Capacity to lift and carry up to [25-50] pounds as required
  • Able to communicate effectively via phone, video, and written communication.
  • Occasional need to move about the office to access meetings or resources.

Why Work for Nova Biomedical
  • Flexible Medical, Dental, & Vision Coverage
  • Competitive 401k company match
  • Bonus Program, Generous PTO and paid holidays
  • Generous Tuition reimbursement
  • Hybrid and flexible work arrangements
  • Professional development, engagement and events
  • Company marketplace for lunch and snacks in our Norwood, MA, Billerica, MA and Westbrook, ME offices
  • Company subsidized cafeteria in our Waltham, MA office

Work Location: Lexington Road, Billerica location. Hours are 8:30 to 5 Monday through Friday.
Targeted Salary Range: $26
Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate's experience and may vary based on individual factors such as location, skills, and education.
About the Company
At Nova Biomedical, we're not just building instruments, we're powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care.
Our integration brings together more than 70 years of scientific excellence with Nova's cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we're setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences.
With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we're building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity.
Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, you'll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health.
Explore what's next with us at novabiomedical.com
EEO Statement:
Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
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