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Order Management Team Lead Jobs (NOW HIRING)

flowcontrol

Order Management Specialist

Burlington, VT · On-site +1

$19.50 - $26/hr

Order Entry * Order tracking/shipment status updates * Answering phones * Part number entry as ... Personable and team-player attitude * Capability to work in a fast-paced environment * Ability to ...

Trumpf

Order Management Intern

Farmington, CT

$16 - $21.25/hr

Support the Order Management team in several key projects: * SOCR After Tear Down process ... Customer Order Management Experience * Internal order processing automations * Incoming Order ...

TRUMPF Group

Order Management Intern

Farmington, CT · On-site

$16 - $21.25/hr

Support the Order Management team in several key projects: * SOCR After Tear Down process ... Customer Order Management Experience * Internal order processing automations * Incoming Order ...

Tigre USA Inc

Order Management Analyst

Beaumont, CA · On-site

$80K/yr

Lead process improvement initiatives by identifying inefficiencies and implementing strategic enhancements to optimize order management operations. * Liaise with Purchasers by monitoring procurement ...

Danaher

Order Management Specialist

Marlborough, MA

$55K - $57K/yr

The Order Management Specialist is responsible for interacting with customers over the phone or via ... Work with team members to achieve daily, weekly, and monthlytargetsunderstanding that their teams ...

3D Systems

Global Order Management Leader

Centennial, CO · On-site

$20 - $26.75/hr

3D Systems Corporation is seeking an Order Management leader to drive accuracy, efficiency and ... You will lead a high-performing team, shape processes, and partner with sales, manufacturing ...

Siemens Energy, Inc.

Head of Order Management

Rural Hall, NC · On-site

$16.25 - $21.75/hr

A Snapshot of Your Day As Head of Order Management, you will sit onsite at our Winston Technology Center to lead a team of order management professionals. You will apply your expertise to build and ...

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Order Management Team Lead information

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How much do order management team lead jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for order management team lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What does an order management team lead do?

An Order Management Team Lead oversees the team responsible for processing customer orders, ensuring accuracy and timely fulfillment. They coordinate between sales, logistics, and customer service departments to resolve issues and improve order workflows. Their role includes supervising team performance, implementing process improvements, and serving as a main point of contact for escalated order issues. Ultimately, they help ensure customer satisfaction by maintaining efficient order management operations.

What are the key skills and qualifications needed to thrive as an order management team lead?

To thrive as an Order Management Team Lead, you need expertise in order processing, inventory management, and team leadership, often supported by a bachelor's degree in business or supply chain management. Familiarity with ERP systems, order management software, and proficiency in Microsoft Excel are typically required. Strong organizational, problem-solving, and communication skills help you effectively coordinate teams and resolve issues quickly. These skills are crucial for ensuring accurate order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by an order management team lead, and how can they be addressed?

Order Management Team Leads often encounter challenges such as managing high order volumes, ensuring order accuracy, and coordinating effectively between sales, logistics, and customer service teams. To address these, strong organizational skills, attention to detail, and clear communication are essential. Implementing efficient processes, leveraging order management software, and fostering a collaborative team environment can help streamline operations and resolve issues quickly. Proactively identifying bottlenecks and encouraging ongoing training also contribute to smoother order fulfillment and improved customer satisfaction.

What is the difference between Order Management Team Lead vs Customer Service Supervisor?

AspectOrder Management Team LeadCustomer Service Supervisor
CredentialsExperience in supply chain, logistics, or order processing; sometimes certifications in inventory or supply chain managementExperience in customer service; often requires communication or customer relations certifications
Work EnvironmentOffice setting, coordinating with logistics, sales, and warehouse teamsOffice or call center environment, managing customer interactions and support teams
Industry UsageCommon in retail, manufacturing, and distribution sectorsCommon across retail, telecom, and service industries

The Order Management Team Lead focuses on overseeing order processing, logistics, and supply chain coordination, while the Customer Service Supervisor manages customer interactions and support. Both roles require strong communication skills and team leadership but differ in their primary focus areas within the organization.

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Order Management Team Lead jobs near you
Infographic showing various Order Management Team Lead job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.

Order Management Specialist

flowcontrol

Burlington, VT • On-site, Remote

$19.50 - $26/hr

Full-time

Posted 8 days ago

Job description

PRIMARY JOB DUTIES:
  • Order Entry
  • Order tracking/shipment status updates
  • Answering phones
  • Part number entry as needed
  • Customer/contact entry
  • Fraud Detection
ESSENTIAL KSAs (Knowledge, Skills, Abilities):
  • Ability and comfort working with computer applications- the majority of time is spent working in NetSuite
  • Display a high level of punctuality and dependability
  • Excellent attention to detail
  • Fast and accurate typing skills
  • Personable and team-player attitude
  • Capability to work in a fast-paced environment
  • Ability to communicate in a clear and helpful manner when corresponding with customers
  • Aptitude for multi-tasking, task-switching, and strong organizational skills
  • Skilled time manager with a strong drive toward productivity
PREFERRED SKILLS:
  • Familiarity with NetSuite or similar business management software
  • Experience using a multi-line telephone system
  • Experience with sharing a workload while working as part of a team 4. Experience working in an open office environment 
  •  Experience working in an open office environment

LOCATION:
This position is located in South Burlington, Vermont, with the option to work from home 40% of the
time following the completion of training.

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