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Order Management Team Lead Jobs (NOW HIRING)

Xylem

Order Management Specialist

Pewaukee, WI

$75K - $85K/yr

We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. We're Hiring for a Order Management Specialist! If you ...

Metso Outotec

Specialist, Capital Order Management

Mesa, AZ · Hybrid

$19.25 - $25.75/hr

Team you belong to You will join a team of project and order management professionals who are ... Lead complex supply chain and order management initiatives aligned with business objectives. * Act ...

AppleOne

Order management analyst

Henderson, NV

$47K/yr

The Order Management Analyst will work closely with sales, inventory, logistics, production ... R team. AppleOne participates in the E-Verify program in certain locations as required by law.

Jimmy John's

Management Team

Nashville, TN · On-site

$24/hr

The management team collectively helps oversee in-store operations alongside each other with the ... lead. Management plays a major role in ensuring the store is in exceptional order and that all ...

Jimmy John's

Management Team

Nashville, TN · On-site

$24/hr

The management team collectively helps oversee in-store operations alongside each other with the ... lead. Management plays a major role in ensuring the store is in exceptional order and that all ...

C & F Enterprises

Order Management Coordinator

Toano, VA · On-site

$18 - $20/hr

We are looking for individuals who enjoy a team-oriented environment, can demonstrate individual ... Job Purpose The Order Management Coordinator supports both warehouse operations and logistics ...

Vesync

Order Management Coordinator

Anaheim, CA · On-site

$21/hr

Releasing and confirming successful transmission of orders to the warehouse team including any ... Manage backorder processing or cancellation of orders. * Review and analysis of chargeback reports ...

Jimmy John's

Management Team

Nashville, TN

$17.75 - $19.75/hr

The management team collectively helps oversee in-store operations alongside each other with the ... lead. Management plays a major role in ensuring the store is in exceptional order and that all ...

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Order Management Team Lead information

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How much do order management team lead jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for order management team lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What does an Order Management Team Lead do?

An Order Management Team Lead oversees the team responsible for processing customer orders, ensuring accuracy and timely fulfillment. They coordinate between sales, logistics, and customer service departments to resolve issues and improve order workflows. Their role includes supervising team performance, implementing process improvements, and serving as a main point of contact for escalated order issues. Ultimately, they help ensure customer satisfaction by maintaining efficient order management operations.

What are some common challenges faced by an Order Management Team Lead, and how can they be addressed?

Order Management Team Leads often encounter challenges such as managing high order volumes, ensuring order accuracy, and coordinating effectively between sales, logistics, and customer service teams. To address these, strong organizational skills, attention to detail, and clear communication are essential. Implementing efficient processes, leveraging order management software, and fostering a collaborative team environment can help streamline operations and resolve issues quickly. Proactively identifying bottlenecks and encouraging ongoing training also contribute to smoother order fulfillment and improved customer satisfaction.

What are the key skills and qualifications needed to thrive as an Order Management Team Lead, and why are they important?

To thrive as an Order Management Team Lead, you need expertise in order processing, inventory management, and team leadership, often supported by a bachelor's degree in business or supply chain management. Familiarity with ERP systems, order management software, and proficiency in Microsoft Excel are typically required. Strong organizational, problem-solving, and communication skills help you effectively coordinate teams and resolve issues quickly. These skills are crucial for ensuring accurate order fulfillment, customer satisfaction, and efficient workflow within the organization.

What is the difference between Order Management Team Lead vs Customer Service Supervisor?

AspectOrder Management Team LeadCustomer Service Supervisor
CredentialsExperience in supply chain, logistics, or order processing; sometimes certifications in inventory or supply chain managementExperience in customer service; often requires communication or customer relations certifications
Work EnvironmentOffice setting, coordinating with logistics, sales, and warehouse teamsOffice or call center environment, managing customer interactions and support teams
Industry UsageCommon in retail, manufacturing, and distribution sectorsCommon across retail, telecom, and service industries

The Order Management Team Lead focuses on overseeing order processing, logistics, and supply chain coordination, while the Customer Service Supervisor manages customer interactions and support. Both roles require strong communication skills and team leadership but differ in their primary focus areas within the organization.

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What job categories do people searching Order Management Team Lead jobs look for? The top searched job categories for Order Management Team Lead jobs are:
Order Management Team Lead jobs near you
Infographic showing various Order Management Team Lead job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $53,524 per year, or $25.7 per hour.
Intensive Case Management Team Lead

Intensive Case Management Team Lead

Highland Rivers Behavioral Health

Austell, GA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Highland Rivers Behavioral Health rating

6.6

Company rating: 6.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

There is a place for you at Highland Rivers Behavioral Health!

Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.

Are you ready to make a Difference?

JOB SUMMARY: The Intensive Case Management (ICM) Team Lead plans, manages, and directs the daily operations of Highland Rivers Behavioral Health Intensive Case Management (ICM) Team which is a medium intensity community-based program for adults with severe and persistent mental illnesses. The Team Lead provides direct care in a recovery focused environment. The Team Lead provides direct care services including behavioral health assessments, treatment plan reviews and treatment planning.

Duties and Responsibilities include:

  • Plans, manages, and directs the daily operations of Highland Rivers Behavioral Health Intensive Case Management (ICM) Team, a team of 10 case managers; providing both direct supervisions to team members including monitoring and tracking workflow and day-to-day work of ICM team members.
  • Conducts/leads mandatory weekly team meetings to support individual's needs.
  • Plans goals and objectives in accordance with accreditation standards, governing boards, and individuals in daily operations of assigned areas
  • Participates in clinic treatment team meetings weekly.
  • Participates in quarterly coalition meetings conducted by DBHDD.
  • Participates in developing, managing, and maintaining a collaborative and cooperative service environment in the community at large.
  • Monitors ICM Team services to ensure compliance with fidelity, accreditation standards, governing boards, and individuals in daily operations of assigned areas.
  • Provides oversight and completion of monthly reports internally to Highland Rivers as well as external reports to the Regional Office, DBHDD, etc.
  • Provides clinical oversight for all clinical program operations and staff in addition to providing clinical support to staff who are on-call, in the event a licensed clinician is needed.
  • Responsible for keeping all charts in compliance with the ASO, QI, CARF, DBHDD, HFR, and other accreditation standards.
  • Establishes professional and ethical relationships with individuals, families and co-workers.
  • Recruit, hire, and train new team members to perform standards outlined within their performance evaluations.
  • Assists staff in reaching their identified productivity target due to Pay for Performance Model
  • Displays flexibility, cooperation and a positive attitude.
  • Completes assigned tasks in a timely manner and requests directions and supervision when appropriate.
  • Uses initiative and judgement to assure that circumstances requiring attention are referred to the appropriate team member.
  • Performs other duties as directed by supervisor.
  • The program is a 24/7 service with rotating on-call and possible weekend and holiday work.

Benefits:

  • Health Insurance through the State Health Benefit Plan of GA
  • Flexible Benefits such as dental, vision, life, critical illness, etc.
  • Retirement Plan with employer matching
  • 4 weeks of Paid Time Off with increase of accruals based on years of service
  • 10 paid holidays
  • 1 personal day
  • Qualifying employer for Public Student Loan Forgiveness
  • NHSC loan forgiveness in qualifying counties.
  • Clinical supervision for candidates on a licensure track.

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