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Order Management Team Lead Jobs (NOW HIRING)

Xylem

Order Management Specialist

Pewaukee, WI · On-site

$75K - $85K/yr

We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. We're Hiring for a Order Management Specialist! If you ...

clarks

Outlet - PT Management Team Lead

Washington, PA

$14.75 - $18/hr

Some responsibilities of a Team Lead may include: * Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager * Consistently deliver positive sales ...

clarks

Outlet - PT Management Team Lead

Washington, PA

$14.75 - $18/hr

Some responsibilities of a Team Lead may include: * Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager * Consistently deliver positive sales ...

clarks

Outlet - PT Management Team Lead

Washington, PA · On-site

$14.75 - $18/hr

Some responsibilities of a Team Lead may include: * Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager * Consistently deliver positive sales ...

clarks

Outlet - PT Management Team Lead

Washington, PA · On-site

$14.75 - $18/hr

Some responsibilities of a Team Lead may include: * Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager * Consistently deliver positive sales ...

clarks

Outlet - PT Management Team Lead

Washington, PA

$14.75 - $18/hr

Some responsibilities of a Team Lead may include: * Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager * Consistently deliver positive sales ...

Clarks

Outlet - PT Management Team Lead

Washington, PA · On-site

$14.75 - $18/hr

Some responsibilities of a Team Lead may include: * Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager * Consistently deliver positive sales ...

FLEX Inc

Order Management Administrator

Austin, TX · On-site

... lead-time restrictions, and modification of schedules within limited parameters. • Runs routine ... orders are released to manufacturing and authorizations for shipping are released in time to meet ...

Ontic

Order Management Coordinator

Creedmoor, NC · On-site

$15 - $18/hr

Our team is looking for an Order Management Coordinator to join them. You will report to the Spares Value Stream Director and will have an onsite work schedule in Creedmoor, NC. To be considered for ...

Jimmy John's

Management Team

Nashville, TN · On-site

$24/hr

The management team collectively helps oversee in-store operations alongside each other with the ... lead. Management plays a major role in ensuring the store is in exceptional order and that all ...

Jimmy John's

Management Team

Nashville, TN

$24/hr

The management team collectively helps oversee in-store operations alongside each other with the ... lead. Management plays a major role in ensuring the store is in exceptional order and that all ...

Stabilus

Be Seen First

Customer Project Management - Team Lead

Gastonia, NC · On-site

$75K - $95K/yr

Team Lead - Customer Project Manager - Industrial Sales Department: Stabilus US / Americas, Industrial Sales Division Reports to: Director of Engineering Location: Gastonia, NC (Hybrid) at Stabilus ...

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Order Management Team Lead information

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How much do order management team lead jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for order management team lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What does an Order Management Team Lead do?

An Order Management Team Lead oversees the team responsible for processing customer orders, ensuring accuracy and timely fulfillment. They coordinate between sales, logistics, and customer service departments to resolve issues and improve order workflows. Their role includes supervising team performance, implementing process improvements, and serving as a main point of contact for escalated order issues. Ultimately, they help ensure customer satisfaction by maintaining efficient order management operations.

What are some common challenges faced by an Order Management Team Lead, and how can they be addressed?

Order Management Team Leads often encounter challenges such as managing high order volumes, ensuring order accuracy, and coordinating effectively between sales, logistics, and customer service teams. To address these, strong organizational skills, attention to detail, and clear communication are essential. Implementing efficient processes, leveraging order management software, and fostering a collaborative team environment can help streamline operations and resolve issues quickly. Proactively identifying bottlenecks and encouraging ongoing training also contribute to smoother order fulfillment and improved customer satisfaction.

What are the key skills and qualifications needed to thrive as an Order Management Team Lead, and why are they important?

To thrive as an Order Management Team Lead, you need expertise in order processing, inventory management, and team leadership, often supported by a bachelor's degree in business or supply chain management. Familiarity with ERP systems, order management software, and proficiency in Microsoft Excel are typically required. Strong organizational, problem-solving, and communication skills help you effectively coordinate teams and resolve issues quickly. These skills are crucial for ensuring accurate order fulfillment, customer satisfaction, and efficient workflow within the organization.

What is the difference between Order Management Team Lead vs Customer Service Supervisor?

AspectOrder Management Team LeadCustomer Service Supervisor
CredentialsExperience in supply chain, logistics, or order processing; sometimes certifications in inventory or supply chain managementExperience in customer service; often requires communication or customer relations certifications
Work EnvironmentOffice setting, coordinating with logistics, sales, and warehouse teamsOffice or call center environment, managing customer interactions and support teams
Industry UsageCommon in retail, manufacturing, and distribution sectorsCommon across retail, telecom, and service industries

The Order Management Team Lead focuses on overseeing order processing, logistics, and supply chain coordination, while the Customer Service Supervisor manages customer interactions and support. Both roles require strong communication skills and team leadership but differ in their primary focus areas within the organization.

More about Order Management Team Lead jobs
What cities are hiring for Order Management Team Lead jobs? Cities with the most Order Management Team Lead job openings:
What job categories do people searching Order Management Team Lead jobs look for? The top searched job categories for Order Management Team Lead jobs are:
Order Management Team Lead jobs near you
Infographic showing various Order Management Team Lead job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.
Acct Management Team Lead- West

Acct Management Team Lead- West

Aventiv Technologies, LLC

Remote

Full-time

Medical, Life, Retirement, PTO

Posted 9 days ago

Job description

Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be!
Aventiv Technologies - Where your future awaits - YouTube
**Associate Referral Reward Eligible**
**CANDIDATES MUST RESIDE in CA, NV, AZ, UT, OR, WA**
Job Purpose: The role of the Team Lead is to be an advisor, coach, and mentor as well as to provide direct supervision to a team supporting designated product line(s). The Team Lead is expected to exhibit & utilize the leadership skills and characteristics to guide direct reports to expand client relationships & satisfaction. The position is responsible for managing and onboarding new hires. Providing coaching, guidance, and implementation of program policy/procedures for the department. As well as maintain their own customer accounts.
Essential Duties:
Client
  • Understand client needs and propose appropriate solutions
  • Be responsible for Customer Retention for assigned accounts and ensure they are aware of and utilize enterprise products and services through regular account reviews
  • Responsible for strengthening and maintaining client relationships through regular communication
  • Work with AR accounts that are nearing or are past due to develop a payment plan and follow through
  • Maintain a high level of customer satisfaction as measured by feedback on CSATs and Net Promoter Scores
  • Facilitate training to customers as needed to include product refreshers, updates, and new installations, online or onsite as needed
  • Ensure all new installations are progressing in accordance with customer expectations and timelines
  • Understand and review account performance and ensure timely communication of any gap closure efforts

Territory
  • Proactively manage and maintain accounts within the assigned territory
  • Create and manage territory plans that deliver on all goals & objectives
  • Ensure that accounts in the assigned territory are visited as required per the KPI's
  • Have an updated knowledge of territories changing grants, bills, or proposed changes that affect customer's needs
  • Work closely with Sales Team to establish regularly scheduled meetings, Touchpoints, Inventory Audits and all other program needs
  • Build and manage strong relationships with decision-makers and key influencers within assigned territories

Direct Reports:
  • Lead, coach, mentor, and motivate individuals to maintain a high level of customer satisfaction as measured by feedback on CSATs and Net Promoter Scores
  • Ensure that CSM maintains customer visits as required per the KPIs
  • Manage travel & expense to meet targets and leverage investment in the territory
  • Implement initiatives designed to drive awareness and education/knowledge of our solutions & products
  • Ensure all new installations are progressing in accordance with customer expectations and timelines

Knowledge, Skills, and Abilities:
  • Proven Account or Client Management experience
  • Demonstrated ability to communicate, present, and influence credibly at all levels of the organization, including executive and C-level
  • Ability to analyze data and reports that may range in complexity
  • Ability to effective coach and lead others
  • Ability to review, compile, and present data for court purposes
  • Advanced Customer Service Skills
  • Experience in delivering client-focused solutions based on customer needs and feedback
  • High degree of problem-solving, conflict resolution, and negotiation skills
  • Excellent oral written and presentation skills
  • Strong data/information analysis and integration skills
  • Ability to effectively manage time and information with minimal supervision
  • Ability to identify, prioritize and respond to multiple and conflicting tasks
  • Ability to work under pressure, in an energized, entrepreneurial, and fast pace environment with minimal supervision
  • Ability to certify on all CM required courses on an annual basis

Minimum Qualifications:
  • High school diploma or GED
  • Minimum 5 years of direct business to business sales to include:
    • Minimum 3 years of quota carrying territory sales experience
    • 18 months of directly related work experience focused on driving strategic sales initiatives, RFP development and response, business analytics and to resolve issues and contribute to overall enterprise success
  • High proficiency in MS Office (Word, Excel, PowerPoint) with proven ability to distill complex topics to models and presentations to drive decision points

Preferred Qualifications:
  • Bachelor's Degree in Business, Finance, Communication or relevant field of study
  • Previous Supervisory Experience leading a geographically dispersed workforce
  • RFP / Proposal experience • Experience using Salesforce
  • Maturity to drive complex topics with high EQ in challenging environments
  • Ability to understand different team members and coach, and mentor appropriately
  • Strong client and account management relationship management skills
  • Ability to work well in an energized, fast-paced, entrepreneurial, and collaborative environment
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint), & capable of learning new technology
  • Relevant work experience in technology, corrections, or offender monitoring industry(preferred)
  • Expected to provide 24/7 support to customers when necessary

Physical Requirements:
  • While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment.
  • Occasionally may need to reach, stoop, or kneel.
  • Up to 50% Travel for customer meetings, Industry events or other requests.

Salary and Benefits:
At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.
  • $101,102.00 - $115,256.00 per year
  • Eligible for $255 to purchase company equipment (keyboard, monitor, headset, etc. (if applicable)
  • Health Insurance
  • 401(k)
  • Disability
  • Life Insurance
  • Paid Time Off
  • Voluntary Benefits

Aventiv Privacy Policy:
www.aventiv.com/privacy
Equal Employment Policy:
Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability,
work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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