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Order Management Team Lead Jobs (NOW HIRING)

Compana Pet Brands

Order Management Specialist

Saint Louis, MO · On-site

$19 - $25.25/hr

Order Management Specialist Location: Chesterfield, MO Hybrid: Tues-Thurs in office Compana Pet ... A growing team making a difference in the lives of pets and pet families. * Great work/life balance ...

NECI

Order Management Specialist

Clifton Park, NY · On-site

$55K - $59K/yr

... team members to join in our mission. Here's What You Will Get: * Highly competitive Medical and ... lead-time, carrier routing calculations, and customer deliver and method shipment requests for all ...

Impinj

Order Management Specialist

Seattle, WA · On-site

$28.60 - $43.26/hr

Team Overview: We are looking for a detail-oriented Order Management Specialist to join our collaborative, team-oriented Order Management group. We value partnership, open communication, and ...

ADP, Inc.

Order Management Specialist

Minneapolis, MN · On-site

$65 - $75/hr

Order Management Specialist Full Time Professional Minneapolis Medina, MN, US 4 days ago ... Be a Team Player * Evolving Solutions is better when everyone is together. The ability to solve ...

Format Press

Be Seen First

Promotional Products Order Processing Team Lead

Brooklyn, NY · On-site

$65K - $75K/yr

Key Responsibilities Team & Workload Management * Lead the day-to-day activities of the Promo order-processing team. * Review incoming workload and allocate orders appropriately across team members.

Allen Organ Company

Be Seen First

Order Management Specialist

Macungie, PA · On-site

$19 - $25.25/hr

Allen Organ Company is seeking an Order Management Specialist to join our team in our AIA Division. The Order Management Specialist ensures that quotes are completed, orders are entered into the ERP ...

Adecco

Order Management Specialist

Sylmar, CA · On-site

$23 - $25/hr

Ability to communicate professionally with management and team. Shifts Available: Shifts are available from Monday to Friday, 7:00 am - 4:30 pm Click on Apply Now to be considered for this Order ...

Steelcase

Order Management Specialist

Greensboro, NC · On-site

$19 - $25.25/hr

We are adding an Order Management Specialist to the team! The Order Management Specialist (OMS) will provide a high level of customer service and create a memorable experience for our customers. The ...

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Order Management Team Lead information

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$72

How much do order management team lead jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for order management team lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What does an order management team lead do?

An Order Management Team Lead oversees the team responsible for processing customer orders, ensuring accuracy and timely fulfillment. They coordinate between sales, logistics, and customer service departments to resolve issues and improve order workflows. Their role includes supervising team performance, implementing process improvements, and serving as a main point of contact for escalated order issues. Ultimately, they help ensure customer satisfaction by maintaining efficient order management operations.

What are the key skills and qualifications needed to thrive as an order management team lead?

To thrive as an Order Management Team Lead, you need expertise in order processing, inventory management, and team leadership, often supported by a bachelor's degree in business or supply chain management. Familiarity with ERP systems, order management software, and proficiency in Microsoft Excel are typically required. Strong organizational, problem-solving, and communication skills help you effectively coordinate teams and resolve issues quickly. These skills are crucial for ensuring accurate order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by an order management team lead, and how can they be addressed?

Order Management Team Leads often encounter challenges such as managing high order volumes, ensuring order accuracy, and coordinating effectively between sales, logistics, and customer service teams. To address these, strong organizational skills, attention to detail, and clear communication are essential. Implementing efficient processes, leveraging order management software, and fostering a collaborative team environment can help streamline operations and resolve issues quickly. Proactively identifying bottlenecks and encouraging ongoing training also contribute to smoother order fulfillment and improved customer satisfaction.

What is the difference between Order Management Team Lead vs Customer Service Supervisor?

AspectOrder Management Team LeadCustomer Service Supervisor
CredentialsExperience in supply chain, logistics, or order processing; sometimes certifications in inventory or supply chain managementExperience in customer service; often requires communication or customer relations certifications
Work EnvironmentOffice setting, coordinating with logistics, sales, and warehouse teamsOffice or call center environment, managing customer interactions and support teams
Industry UsageCommon in retail, manufacturing, and distribution sectorsCommon across retail, telecom, and service industries

The Order Management Team Lead focuses on overseeing order processing, logistics, and supply chain coordination, while the Customer Service Supervisor manages customer interactions and support. Both roles require strong communication skills and team leadership but differ in their primary focus areas within the organization.

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Order Management Team Lead jobs near you
Infographic showing various Order Management Team Lead job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.

Order Management Specialist

Compana Pet Brands

Saint Louis, MO • On-site

$19 - $25.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Title: Order Management Specialist
Location: Chesterfield, MO
Hybrid: Tues-Thurs in office
Compana Pet Brands is a global leader in pet care and nutrition dedicated to enriching the lives of pets and their families today and for generations to come.
We are actively seeking a Order Management Specialist to join our growing organization and help us Nurture What You Love!
This role's primary responsibility will be will be to proactively manage communication, data integrity, and issue resolution between key customers, co-packers, and internal teams to support on-time, in-full delivery performance
As our Order Management Specialist, you'll make an impact by:
  • Managing the end-to-end customer order process, including receipt, entry, validation, and tracking-using Electronic Data Interchange (EDI) and ERP systems.
  • Serving as the primary liaison between customers, co-packers, and internal teams (Supply Chain, Sales, Finance) to ensure timely, professional, and aligned communication.
  • Coordinating outbound logistics and truck scheduling to ensure timely, cost-effective delivery while avoiding capacity issues.
  • Overseeing and reconciling purchase orders, goods receipts, and co-packer inventories to ensure accurate inventory positions and financial reporting.
  • Ensuring pricing compliance, product availability, and adherence to contracts and commercial agreements with co-packers.
  • Investigating and resolve order-related issues, delivery discrepancies, customer deductions, chargebacks, and compliance fines according to company policy.
What you need to succeed:
  • High School Diploma or equivalent. Bachelor's degree preferred.
  • 1-3 years of experience in customer service, order management, or related field.
  • Proficiency in Excel, with the ability to analyze data, develop insights, and support reporting needs.
    Strong written and verbal communication skills; capable of influencing and collaborating across function
  • Effectively communicate in English, in both verbal and written forms
What we have for you:
  • A growing team making a difference in the lives of pets and pet families.
  • Great work/life balance with PTO, paid holidays and more!
  • Medical, dental, vision and an employee assistance program to support your well-being.
  • 401k with company match.
  • Casual work environment with a focus on teamwork.
  • Paid parental leave.
  • Opportunity to enroll in voluntary pet insurance and access to free 24/7 veterinary tele help line.
To learn more about us:
https://companapetbrands.com/careers
Disclaimer:
This description is representative only and is not exhaustive of the tasks this position may be required to perform.
#LI-Hybrid

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