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End User Support Team Lead Jobs (NOW HIRING)

Stewart

End User Support Specialist II

Chicago, IL · On-site

$47K - $79K/yr

Provides a high level of customer service and timely technical support for end-user computer and ... Impacts own team through the quality of the support provided * Recognizes and solves typical ...

Stewart

End User Support Specialist II

Homewood, IL

$47K - $79K/yr

Provides a high level of customer service and timely technical support for end-user computer and ... Impacts own team through the quality of the support provided * Recognizes and solves typical ...

SONAR

Lead - End-User Technologies

Austin, TX

$165K/yr

Position description As a Lead of End-User Technologies, you will be the on-the-ground operational leader for Sonar's local end-user support functions in close cooperation with the global team. You ...

The Voleon Group

End User Support Engineer

Berkeley, CA · On-site

$115K - $135K/yr

You will be part of a team that loves to succeed together. In addition to our enriching and ... Voleon is looking for an End User Support Engineer to join our Corporate IT Services (Corp-ITS ...

Aveanna Healthcare

End User Computing Lead

Atlanta, GA · On-site

$28 - $32/hr

JOB OVERVIEW The End User Computing Lead is a result-driven team leader responsible for monitoring ... This is a 2nd tier IT support team for internal employees. It demands strong technical skills and ...

Aveanna Healthcare

End User Computing Lead

Atlanta, GA

$28 - $32/hr

JOB OVERVIEW The End User Computing Lead is a result-driven team leader responsible for monitoring ... This is a 2nd tier IT support team for internal employees. It demands strong technical skills and ...

Ivy Rehab Network

End User Compute Lead

La Crosse, WI · On-site

Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together ... End-User Device Management: * Manage and support the deployment, configuration, and ongoing ...

TEKsystems

End User Specialist

Brownsburg, IN · Hybrid

$30 - $35/hr

Description End User Services Support Specialist Position Summary End User Services Support ... We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500 ...

Ivy Rehab Network

End User Compute Lead

Dallas, TX

Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together ... End-User Device Management: * Manage and support the deployment, configuration, and ongoing ...

Ivy Rehab Network

End User Compute Lead

Charleston, SC · On-site

Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together ... End-User Device Management: * Manage and support the deployment, configuration, and ongoing ...

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All JobsEnd User Support Team Lead Jobs

End User Support Team Lead information

See salary details

$40.5K

$129.6K

$173.5K

How much do end user support team lead jobs pay per year?

As of Jun 10, 2026, the average yearly pay for end user support team lead in the United States is $129,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,500.00 and $154,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the End User Support Team Lead position, and why are they important?

To thrive as an End User Support Team Lead, you need strong troubleshooting abilities, leadership skills, and experience with IT support processes, often backed by a relevant degree or certifications such as CompTIA A+, ITIL, or Microsoft certifications. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and knowledge base platforms is highly beneficial. Excellent communication, conflict resolution, and organizational skills distinguish top-performing team leads. These qualifications are crucial for coordinating effective end-user support, maintaining high service levels, and guiding a team to resolve technical issues efficiently.

What is the role of a support team lead?

A support team lead oversees the end user support team, coordinating daily operations, ensuring customer issues are resolved efficiently, and maintaining service quality. They often provide guidance, monitor team performance, and may use support tools like ticketing systems to manage workflows.

What is an End User Support Team Lead job?

An End User Support Team Lead oversees a team that provides technical assistance to users within an organization. They ensure prompt resolution of IT issues, coordinate support activities, and implement best practices for troubleshooting. This role involves managing service requests, training team members, and collaborating with other IT departments to enhance user experience. Strong leadership, problem-solving, and communication skills are essential for success in this position.

What does an IT help desk person do?

An IT help desk person provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, password resets, and resolving technical problems, often using ticketing systems and remote access tools to ensure smooth IT operations.

What are some common challenges faced by End User Support Team Leads, and how do they manage them?

End User Support Team Leads often encounter challenges such as balancing team workloads, ensuring rapid response to user issues, and keeping up with evolving technology. They manage these by prioritizing tasks, implementing efficient ticket management practices, and fostering continual training within their teams. Effective communication and proactive problem-solving are also key to addressing recurring issues and user concerns. By staying organized and adaptable, leads help ensure a positive end-user experience and keep IT operations running smoothly.

More about End User Support Team Lead jobs
What job categories do people searching End User Support Team Lead jobs look for? The top searched job categories for End User Support Team Lead jobs are:
End User Support Team Lead jobs near you
Infographic showing various End User Support Team Lead job openings in the United States as of June 2026, with employment types broken down into 51% Full Time, 39% Part Time, and 10% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $129,588 per year, or $62.3 per hour.
End User Support Specialist II

End User Support Specialist II

Stewart

Chicago, IL • On-site

$47K - $79K/yr

Full-time

Medical, Retirement, PTO

Posted 29 days ago

Job description

At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
Central information technology organization, providing the network infrastructure, hardware, software and enterprise services for offices to run their business. Provides network and database administration, device management, and administers processes, services and technical support for hardware and software for both the organization's internal and external clients.
Job Responsibilities
  • Provides a high level of customer service and timely technical support for end-user computer and networking issues to ensure end-user productivity
  • Responsible for the installation, configuration and ongoing functionality of desktop computers, peripheral equipment and software
  • Troubleshoots and responds to situations where standard procedures have failed in isolating or fixing equipment or software problems and performs restorative and maintenance actions either remotely or at end-user location to resolve end-user problems
  • Typically resolves issues referred by help desk support
  • Follows standard procedures and guidelines
  • Understands how assigned duties relate to others within the team and how the team integrates with related teams
  • Impacts own team through the quality of the support provided
  • Recognizes and solves typical problems; selects solutions from established options
  • Communicates moderately complex information in routine situations, typically within own team
  • Works under general supervision with limited ability to modify approach
  • Individual contributor having no supervisory responsibilities; manages own workload
  • Performs all other duties as assigned by management

Education
  • High school diploma required; Bachelor's preferred

Experience
  • Typically requires 2+ years of related work experience

Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.
Pay Range & Benefits
$47,808.46 - $79,680.78 Annually
The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate's knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range.
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts

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