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It End User Support Jobs (NOW HIRING)

NCR Corporation

IT End User Support

Atlanta, GA · On-site

Title : IT End User Support Location : Atlanta HQ North Tower Office About NCR Voyix Corporation NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the ...

Astreya Partners

IT End User Support Specialist

Manhattan, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Astreya is seeking a highly skilled and customer-focused IT End User Support Specialist (L4) to provide advanced onsite and remote technical support within a demanding, fast-paced enterprise ...

New

NCR

IT End User Support

Atlanta, GA

Title :IT End User Support Location : Atlanta HQ North Tower Office About NCRVoyixCorporation NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the ...

BECPOS

IT End User Support

Atlanta, GA

Title :IT End User Support Location : Atlanta HQ North Tower Office About NCRVoyixCorporation NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the ...

Marmon

IT End User Support Specialist

Charlottesville, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... End User Support Specialist to lead the design, governance, and continuous improvement of our enterprise endpoint computing environment. This role reports directly to the Sr. Manager IT and owns ...

ICANN

End User Support

Los Angeles, CA · On-site

We are looking for a tech-savvy, customer-focused End User Support individual to join our IT team. In this role, you will be the go-to expert for providing hands-on and remote technical support to ...

CYNET SYSTEMS

End User Support Specialist

Baltimore, MD · On-site

$50 - $55/hr

Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent ... Provide advanced technical support and troubleshooting for end user issues, including hardware ...

ICONMA

End user support

Wichita, KS · On-site

Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... End User Support Location: Wichita, KS Duration: 3 months Description: This position is part of a ...

Vertiv Co

IT End User Services Analyst

Westerville, OH · On-site

POSITION SUMMARY The IT End User Services Analyst provides foundational technical support to all users. They assist in analyzing and troubleshooting issues related to end-user computing digital ...

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How much do it end user support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for it end user support in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the IT End User Support position, and why are they important?

To thrive as an IT End User Support professional, you need strong problem-solving abilities, technical knowledge of computer hardware and software, and typically a degree or certification in Information Technology or a related field. Familiarity with help desk ticketing systems, remote support tools, Windows and Mac OS environments, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are common requirements. Excellent communication, patience, and the ability to explain technical information clearly are standout soft skills in this role. These competencies are vital for resolving user issues efficiently, ensuring smooth technology operations, and maintaining high levels of workplace productivity.

What does an IT End User Support do?

IT End User Support professionals spend their days assisting colleagues or clients with hardware, software, and connectivity issues, either remotely or in person. Typical tasks include troubleshooting computer problems, setting up new user accounts, installing software, and managing peripherals like printers. You may also work on documenting solutions, escalating complex issues to higher-level IT staff, and providing basic training to end users. Most support specialists collaborate closely with other IT team members and communicate frequently with users to ensure their technical needs are met. This role is dynamic and requires balancing multiple requests while maintaining a positive customer service focus.

What is an IT End User Support?

An IT End User Support job involves providing technical assistance to users experiencing hardware, software, or network issues. Responsibilities include troubleshooting problems, installing and configuring systems, and ensuring optimal performance of IT resources. Support can be offered in person, remotely, or via phone and email. This role is essential in maintaining productivity by resolving technical issues efficiently.

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It End User Support jobs near you
Infographic showing various It End User Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,172 per year, or $27.5 per hour.

IT End User Support

NCR Corporation

Atlanta, GA • On-site

Full-time

Re-posted 13 hours ago

NCR Corporation rating

6.6

Company rating: 6.6 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

209th of 244 rated software companies

Job description

About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Title: IT End User Support
Location: Atlanta HQ North Tower Office
About NCR Voyix Corporation
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores and restaurants experiences with cloud-based, platform-led SaaS and services capabilities.
Position Purpose:
Provide comprehensive IT infrastructure and end-user support across NCR Voyix locations, partnering with local, regional, and global business and IT teams to ensure reliable systems, secure operations, and high-quality technical service.
Key Responsibilities:
  • End-User & PC Support: Deliver hands-on support for laptops, desktops, and high-performance engineering workstations, including system staging, restoration, and recovery.
  • Help Desk Operations: Resolve incidents in accordance with SLAs, document and track issues, and collaborate with global teams to ensure timely resolution.
  • Information Security Support: Assist Global Information Security (GIS) with antivirus protection, data backup and recovery processes, compliance audits, and security initiatives.
  • Executive & Hybrid Workforce Support: Provide white-glove technical support for employees and senior leadership in both office and remote work environments.
  • IT Asset Management: Maintain accurate hardware inventories, manage stock levels, and perform regular audits.
  • Vendor & Warranty Management: Coordinate with vendors for hardware support, repairs, and warranty services.
  • Hardware Troubleshooting: Diagnose and repair hardware issues, performing component replacements as needed.
  • Software Configuration & Support: Configure, troubleshoot, and resolve software issues across multiple platforms.
  • Technical Environment Expertise: Support Windows, Microsoft Office, and macOS/iOS environments.
  • Disaster Recovery & Business Continuity: Assist with disaster recovery planning, testing, and execution.
  • Project & Upgrade Support: Contribute to IT projects, system upgrades, new technology implementations, and hardware refresh initiatives.
  • IT Planning & Execution: Participate in planning and execution of IT initiatives aligned with business needs.
  • Timesheet Management: Accurately record and maintain weekly timesheets using designated systems.

Requirements:
  • Communication Skills: Ability to effectively collaborate with global, regional, and site-based cross-functional teams, as well as external vendors and solution partners.
  • Organizational Skills: Strong organizational and multitasking abilities with a collaborative, team-focused mindset.
  • Flexibility: Willingness to support after-hours IT needs and work across multiple NCR Voyix sites.
  • Experience: Minimum of 2 years of hands-on technical support experience.

Education & Certifications:
  • Required: Associate or Bachelor's degree in Computer Science or a related field.
  • Preferred: CompTIA A+, Network+, or Microsoft certifications (Office, Administration, or Professional).

Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix's commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
"When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain."

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About NCR

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NCR Corporation is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1884

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