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It End User Support Jobs (NOW HIRING)

ICONMA

End user support

Wichita, KS

Our Staff Members Our in-house team offers a broad range of Information Technology, Engineering ... End User Support Location: Wichita, KS Duration: 3 months Description: This position is part of a ...

Tata Consultancy Services

End User Support

Mahwah, NJ · On-site

Tata Consultancy Services is a leading technology company, and they are seeking an End User Support ... and consulting. It is a sub-organization of Tata Group. Founded in 1968, the company is ...

DMI

End User Support Specialist

Crownsville, MD · On-site

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies ...

DMI

End User Support Specialist

Crownsville, MD · On-site

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies ...

Vertiv Co

IT End User Services Analyst

Edinboro, PA

Job Summary The IT End User Services Analyst provides foundational technical support to all users. They assist in analyzing and troubleshooting issues related to end-user computing digital assets (e ...

Vertiv Co

IT End User Services Analyst

Ironton, OH · On-site

POSITION SUMMARY The IT End User Services Analyst provides foundational technical support to all users. They assist in analyzing and troubleshooting issues related to end-user computing digital ...

Vertiv Co

IT End User Services Analyst

Westerville, OH · On-site

POSITION SUMMARY The IT End User Services Analyst provides foundational technical support to all users. They assist in analyzing and troubleshooting issues related to end-user computing digital ...

Vertiv Co

IT End User Services Analyst

Pelzer, SC · On-site

POSITION SUMMARY The IT End User Services Analyst provides foundational technical support to all users. They assist in analyzing and troubleshooting issues related to end-user computing digital ...

Vertiv Co

IT End User Services Analyst

Anderson, SC · On-site

The IT End User Services Analyst provides foundational technical support to all users. They assist in analyzing and troubleshooting issues related to end-user computing digital assets (e.g., laptops ...

Hirekeyz Inc

End User Support Specialist

Andrews, MD · On-site

Role: End User Support Specialist Location: Joint Base Andrews, MD (On-site) Duration: Long Term ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related ...

Vertiv Co

IT End User Services Analyst

Delaware, OH

The IT End User Services Analyst provides foundational technical support to all users. They assist in analyzing and troubleshooting issues related to end-user computing digital assets (e.g., laptops ...

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How much do it end user support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for it end user support in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the It End User Support position, and why are they important?

To thrive as an IT End User Support professional, you need strong problem-solving abilities, technical knowledge of computer hardware and software, and typically a degree or certification in Information Technology or a related field. Familiarity with help desk ticketing systems, remote support tools, Windows and Mac OS environments, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are common requirements. Excellent communication, patience, and the ability to explain technical information clearly are standout soft skills in this role. These competencies are vital for resolving user issues efficiently, ensuring smooth technology operations, and maintaining high levels of workplace productivity.

What are some typical daily responsibilities of an IT End User Support professional?

IT End User Support professionals spend their days assisting colleagues or clients with hardware, software, and connectivity issues, either remotely or in person. Typical tasks include troubleshooting computer problems, setting up new user accounts, installing software, and managing peripherals like printers. You may also work on documenting solutions, escalating complex issues to higher-level IT staff, and providing basic training to end users. Most support specialists collaborate closely with other IT team members and communicate frequently with users to ensure their technical needs are met. This role is dynamic and requires balancing multiple requests while maintaining a positive customer service focus.

What is an IT End User Support job?

An IT End User Support job involves providing technical assistance to users experiencing hardware, software, or network issues. Responsibilities include troubleshooting problems, installing and configuring systems, and ensuring optimal performance of IT resources. Support can be offered in person, remotely, or via phone and email. This role is essential in maintaining productivity by resolving technical issues efficiently.

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It End User Support jobs near you
Infographic showing various It End User Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 2% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,172 per year, or $27.5 per hour.
End user support

End user support

ICONMA

Wichita, KS

Contractor

Re-posted 26 days ago

Job description

Company Description

Our Unique Capabilities

We have a unique ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire); Bulk Buy Staff Augmentation; Offshore Staff Augmentation; Payroll Services; Consulting (Project Delivery, SOW), etc.


Our Staff Members

Our in-house team offers a broad range of Information Technology, Engineering, Accounting/ Finance, Scientific/Clinical, Professional, Mortgage, Administrative/Office, Call Center, Human Resources, and Marketing/Creative expertise.

Our Recruiting

Management and staff members at ICONMA understand that our greatest assets are our highly skilled and professional consultants. Because of this, we have created a work environment which fosters career development, stability and personal growth. The result for our customers' is a knowledgeable and stable consulting staff whom they can depend on to operate more productively and to improve profitability, top-line growth, customer service, and cost management.


Job Description

End User Support
Location: Wichita, KS
Duration: 3 months
Description:
This position is part of a team responsible for receiving and processing requests for creating, deleting and modifying user accounts and security access.
Essential Duties and Responsibilities:
The primary responsibilities of this role are:
- Reviewing the original request for accuracy and following up with the requestor to capture any missing information.
- Submitting the appropriate system access requests on behalf of the end user.
- Validation that requests are completed accurately.
- Follow up / monitoring to ensure requests meet expected service level agreement.
Experience:
- Basic computer skills.
- Customer Service.
Required:
- Strong organizational skills to manage priorities and meet deadlines.
- Detail oriented.
- Multi-tasking skills.
Preferred experience:
- Prior customer service / service desk experience.
- Microsoft Outlook.
Minimum Education Required: High School Diploma.

Additional Information

Minimum Education Required: High School Diploma.

ICONMA logo

About ICONMA

Sourced by ZipRecruiter

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000

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