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It End User Support Jobs in Texas (NOW HIRING)

Tamus

End User Support Specialist-EMS

Commerce, TX

Job Title End User Support Specialist-EMS Agency East Texas A&M University Department Chief ... Hardware/Software troubleshooting, Basic IT Support principles. Advanced proficiency in EMS (Event ...

Tamus

End User Support Specialist-EMS

Commerce, TX · On-site

Job Title End User Support Specialist-EMS Agency East Texas A&M University Department Chief ... Hardware/Software troubleshooting, Basic IT Support principles. Advanced proficiency in EMS (Event ...

Tamus

End User Support Specialist I

Texarkana, TX · On-site

$40K/yr

The End User Support Specialist I assists with endpoint deployments, software installations ... IT service management system. Ensures that all Service Desk interactions are accurately logged ...

Stewart

End User Support Specialist II

Texas City, TX · On-site

Assists in IT service management activities, ensuring timely resolution of incidents and requests ... Provides timely technical support to ensure end-user productivity. * Installs, configures, and ...

Stewart

End User Support Specialist II

Houston, TX · On-site

... Central information technology organization, providing the network infrastructure, hardware ... Provides a high level of customer service and timely technical support for end-user computer and ...

Stewart

End User Support Specialist II

Houston, TX · On-site

... Central information technology organization, providing the network infrastructure, hardware ... Provides a high level of customer service and timely technical support for end-user computer and ...

Judge Group, Inc.

End User Support Analyst - II

Irving, TX · On-site

$30 - $35/hr

End User Support Location: Irving, TX Responsibilities: * Provide front-line primary technical ... Associates degree in the IT field or equivalent work experience required * Technical certifications ...

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How much do it end user support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for it end user support in Texas is $25.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $30.00 per hour, depending on experience, location, and employer.

What is an IT End User Support?

An IT End User Support job involves providing technical assistance to users experiencing hardware, software, or network issues. Responsibilities include troubleshooting problems, installing and configuring systems, and ensuring optimal performance of IT resources. Support can be offered in person, remotely, or via phone and email. This role is essential in maintaining productivity by resolving technical issues efficiently.

What does an IT End User Support do?

IT End User Support professionals spend their days assisting colleagues or clients with hardware, software, and connectivity issues, either remotely or in person. Typical tasks include troubleshooting computer problems, setting up new user accounts, installing software, and managing peripherals like printers. You may also work on documenting solutions, escalating complex issues to higher-level IT staff, and providing basic training to end users. Most support specialists collaborate closely with other IT team members and communicate frequently with users to ensure their technical needs are met. This role is dynamic and requires balancing multiple requests while maintaining a positive customer service focus.

What are the key skills and qualifications needed to thrive in the IT End User Support position, and why are they important?

To thrive as an IT End User Support professional, you need strong problem-solving abilities, technical knowledge of computer hardware and software, and typically a degree or certification in Information Technology or a related field. Familiarity with help desk ticketing systems, remote support tools, Windows and Mac OS environments, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are common requirements. Excellent communication, patience, and the ability to explain technical information clearly are standout soft skills in this role. These competencies are vital for resolving user issues efficiently, ensuring smooth technology operations, and maintaining high levels of workplace productivity.

Is IT End User Support still in demand?

IT End User Support remains in high demand as organizations continue to rely on technology and require assistance with hardware, software, and network issues. Professionals in this role with skills in troubleshooting, remote support tools, and certifications like CompTIA A+ are often sought after, especially in environments with ongoing digital transformation and remote work arrangements.

What are popular job titles related to It End User Support jobs in Texas?

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What job categories do people searching It End User Support jobs in Texas look for?

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It End User Support jobs near you
Infographic showing various It End User Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $53,264 per year, or $25.6 per hour.

Intern- Information Technology (End User Support- OIT)

Laredo, TX • On-site

Texas A&M International University
Colleges, Universities, and Professional Schools • 501 - 1,000 employees

7.2

Company rating: 7.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

385th of 623 rated colleges and universities

Good employer

Respectful managers

Learn more about Texas A&M International Universityexternal

$10.50/hr

Part-time

Re-posted yesterday

Job description

Job Title
Intern- Information Technology (End User Support- OIT)
Agency
Texas A&M International University
Department
Office Of Information Technology
Proposed Minimum Salary
Commensurate
Job Location
Laredo, Texas
Job Type
Student Worker
Job Description
Job Summary
The OIT User Service Intern will assist with the daily functions of the Office of Information Technology (OIT) User Service group and technical support by phone, remote desktop, walk-in or on-site assistance.
Essential Duties and Responsibilities
  • Handles routine office inquiries from employees and students.
  • Assist with the physical relocation of computer equipment.
  • Installation must include the connection of the equipment peripherals (monitor, keyboard, mouse, etc.) and connection of the University network.
  • Assist user with diverse computer-related and telephone issues.
  • Use Bomgar software to remotely connect/chat with users to resolve issues.
  • Assist with the update of workstations with recent patches to the current operating system and other applications.
  • Maintain required documentation.
  • Decommission nonfunctional computers and equipment to surplus.
  • Work on special projects consisting of, but not limited to, physically mounting network and network-related equipment and preparing computers with an updated software image.
  • Maintain inventory of software, desktop hardware, network hardware and communication connections.
  • Responsible for ensuring that areas of the University's information systems and services comply with Texas A&M International University rules and standard administrative procedures, as well as with The Texas A&M University System policies and regulations, PCI security standards, and/or other applicable standards such as FERPA, HIPAA, copyright laws, and the State of Texas Administrative Code (TAC) 202.
  • Other related duties as assigned.

Minimum Requirements
  • Enrolled at least half-time, 6 credit hours per semester for undergraduate and 3 credit hours per semester for graduates.
  • Maintain a TAMIU overall GPA of 2.0 for undergraduate students and 3.0 for graduate students.
  • Must meet all other requirements as stated in TAMIU's Satisfactory Academic Progress Policy (SAPP).

Knowledge, Skills, and Abilities
  • Proficiency in use of personal computer workstation with common software applications.
  • Ability to organize and multitask functions to ensure compliance with deadlines.
  • Outstanding customer service skills.
  • Excellent interpersonal relationship and communication skills.
  • Problem analysis and problem-solving skills.
  • Ability to learn and use multiple software programs.
  • Ability to lift heavy objects, up to 20 lbs.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Requirements
  • Position requires on campus, face-to-face interactions.
  • Position requires maintaining a regular schedule of attendance on campus and in the workplace.
  • Work schedules are created by the department based on departmental needs but ensure it does not conflict with class schedule.
  • Promptly complete all required trainings.
  • Submit time sheet biweekly.
  • Subject to funding and/or need.

Pay of Rate: $10.50/hour for up to 19 hours weekly
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.

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