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Desktop Euc L1 Jobs (NOW HIRING)

Iron Systems, Inc

Desktop EUC L1

Lansdale, PA · On-site

$19.50 - $25/hr

Iron Systems, Inc is seeking a Desktop EUC L1 to manage desktop device incidents and provide support for hardware and software. The role involves ensuring the proper configuration and maintenance of ...

Iron Systems, Inc

Desktop EUC L1

Irving, TX · On-site

$18.75 - $24/hr

Iron Systems, Inc is seeking a Desktop EUC L1 technician to provide support and maintain effective relationships with clients. The role requires strong customer-facing skills and the ability to work ...

Iron Systems, Inc

Desktop EUC L1

Bethlehem, PA · On-site

$20 - $25.50/hr

Iron Systems, Inc is seeking a Desktop EUC L1 technician to provide support and maintain effective relationships with clients. The role requires strong customer-facing skills and the ability to work ...

Service Global, Inc

Desktop EUC L1

Fremont, CA · On-site

$22.25 - $28.25/hr

Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution ... Mandatory Skills EUC, Networking, Excel

Service Global, Inc

Desktop EUC L1

Tempe, AZ · On-site

$19.50 - $24.75/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution ... Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook. * Preferable ...

Service Global, Inc

Desktop EUC L1

Tucson, AZ · On-site

$19.25 - $24.25/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution ... Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook. * Preferable ...

Service Global, Inc

Desktop EUC L1

Atlanta, GA · On-site

$19.50 - $24.75/hr

Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution ... Should have good expertise on EUC tools, remote support tools, MS office and outlook. * Preferable ...

Service Global, Inc

Desktop EUC L1

Glendale, AZ · On-site

$20.25 - $25.50/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution ... Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook. * Preferable ...

Service Global, Inc

Desktop EUC L1

Baltimore, MD · On-site

$20 - $25.50/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution ... Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook. * Preferable ...

Service Global, Inc

Desktop EUC L1

Lansdale, PA · On-site

$19.50 - $25/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution ... Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook. * Preferable ...

Iron Systems, Inc

Desktop EUC L1

Pleasant Prairie, WI · On-site

$19.25 - $24.50/hr

Iron Systems, Inc is seeking a Desktop EUC L1 to provide on-site and desk-side support services to end users. The role involves troubleshooting PC-related issues, supporting various devices, and ...

Service Global, Inc

Desktop EUC L1

Duluth, GA · On-site

$18.75 - $23.75/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution ... Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook. * Preferable ...

Service Global, Inc

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution ... Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook. * Preferable ...

Service Global, Inc

Desktop EUC L1

Alexander City, AL · On-site

$18 - $22.75/hr

Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution ... Should have good expertise on EUC tools, remote support tools, MS office and outlook. * Preferable ...

Service Global, Inc

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution ... Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook. * Preferable ...

Service Global, Inc

Desktop EUC L1

Irving, TX · On-site

$19.50 - $24.75/hr

Working knowledge of current and legacy hardware platforms; experience with building, configuring, replacing, and troubleshooting desktop and laptop hardware components; * Ability to replace ...

Service Global, Inc

Desktop EUC L1

Pleasant Prairie, WI · On-site

$19.75 - $25/hr

MCP, MCITP, MCSE etc Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service ...

Service Global, Inc

Desktop EUC L1

Bethlehem, PA · On-site

$20 - $25.50/hr

Working knowledge of current and legacy hardware platforms; experience with building, configuring, replacing, and troubleshooting desktop and laptop hardware components; * Ability to replace ...

Service Global, Inc

Desktop EUC L1

Pleasant Prairie, WI · On-site

$19.75 - $25/hr

MCP, MCITP, MCSE etc Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service ...

Service Global, Inc

Desktop EUC L1

Boston, MA · On-site

MCP, MCITP, MCSE etc Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service ...

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Desktop Euc L1 information

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How much do desktop euc l1 jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for desktop euc l1 in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are Desktop EUC L1 jobs?

Desktop EUC L1 (End User Computing Level 1) jobs involve providing basic technical support for end users, focusing on desktop computers, laptops, and related peripherals. L1 support professionals typically handle tasks such as troubleshooting hardware and software issues, installing applications, performing routine maintenance, and assisting users with login or connectivity problems. They are the first point of contact in IT support, escalating more complex issues to higher-level teams if necessary. This role requires good communication skills, basic technical knowledge, and the ability to follow standard procedures.

What is the difference between Desktop Euc L1 vs Desktop Support Technician?

AspectDesktop Euc L1Desktop Support Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Similar certifications, often including CompTIA A+ or Microsoft certifications
Work EnvironmentHelpdesk, remote support, on-site support for end-usersHelpdesk, on-site, and remote support roles in various industries
Industry UsageCommonly used in enterprise IT support teamsWidely used across IT support departments in multiple industries

Desktop Euc L1 and Desktop Support Technician roles share similar certifications and work environments, focusing on end-user support. The main difference lies in terminology and specific company usage, with Desktop Support Technician being a broader, more commonly recognized title. Both roles involve troubleshooting, hardware/software support, and customer service in IT support teams.

What are the key skills and qualifications needed to thrive as a Desktop EUC L1, and why are they important?

To thrive as a Desktop EUC L1 (End User Computing Level 1), you need a solid understanding of computer hardware, operating systems (especially Windows), and basic troubleshooting, typically supported by a diploma or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software deployment platforms is often required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve issues quickly. These abilities are crucial for minimizing downtime and ensuring end users have reliable, efficient technology support.

What are some common challenges faced by Desktop EUC L1 professionals, and how can they effectively overcome them?

Desktop EUC L1 professionals often encounter challenges such as troubleshooting a wide variety of end-user issues, managing time effectively during peak support hours, and adapting quickly to new technologies or software updates. To overcome these challenges, it's important to maintain strong communication skills for clear issue resolution, prioritize tasks based on urgency, and stay updated with training resources provided by the organization. Collaborating with senior team members and documenting solutions for common problems can also help streamline workflows and improve support efficiency.
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Desktop Euc L1 jobs near you
Desktop EUC L1

Desktop EUC L1

Iron Systems, Inc

Lansdale, PA • On-site

$19.50 - $25/hr

Full-time

Posted 4 days ago

Job description

Job Summary:
Iron Systems, Inc is seeking a Desktop EUC L1 to manage desktop device incidents and provide support for hardware and software. The role involves ensuring the proper configuration and maintenance of desktop devices and providing VIP support for desk-side issues.
Responsibilities:
• Manage desktop device (hardware, software, and connectivity) incidents through to resolution.
• Manage IMAC and desk-side support services.
• Manage hard and soft break-fix services for laptops and desktops.
• Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of desktop devices using appropriate tools).
• Support, Manage, Optimize and Maintain the configuration and installation of the desktop, to include, but not be limited to, patch updates and hardware replacements with spares provided by the vendor.
• Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
• Ensure that each desktop device is installed with the appropriate desktop image.
• Manage desktop device (hardware and software) incidents through to resolution.
• Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
• Provide VIP support for desk-side issues per contract and be point of contact at the site for all IT-related issues if no other IT support team unavailable like for MI calls.
Qualifications:
Required:
• Knowledge and experience on the Windows 7 OS
• Experience with Service management tool – ex – Service now
• Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook.
• Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
• Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required
Preferred:
• Good to have knowledge in AD and smart hands and feet support.
• Good to have—knowledge and experience of supporting MAC devices and tablets
• Preferable to have a good understanding of Lync, VPN, and mobile device support.
• Bachelor's Degree preferred
Company:
IRON Systems is a leading provider of integrated information technology solutions and last-mile supply chain services to the global Data Center, Edge Computing, Telecom and IoT Infrastructure and adjacent industries. Founded in 1996, the company is headquartered in Fremont, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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