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Desktop Engineer L1 Jobs (NOW HIRING)

Service Global, Inc

Desktop Engineer L1

Houston, TX · On-site

Manage desktop device (hardware, software, and connectivity) incidents through to resolution ... Experience working in places that are engineering firms or large companies. * Minimum 3-5 years of ...

Service Global, Inc

Desktop Engineer L1

Orlando, FL · On-site

Manage desktop device (hardware, software, and connectivity) incidents through to resolution ... Experience working in places that are engineering firms, large companies. * Minimum 3-5 years of ...

Service Global, Inc

Desktop Engineer L1

Irvine, CA · On-site

$22 - $23/hr

Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role * Ability to perform remote troubleshooting and provide clear instructions * Experience in Handling ...

Service Global, Inc

Desktop Engineer L1

Princeton, NJ · On-site

Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role * Ability to perform remote troubleshooting and provide clear instructions * Experience in Handling ...

Service Global, Inc

Desktop Engineer L1

Marion, NC · On-site

Job Responsibilities: • Manage desktop device (hardware, software, and connectivity) incidents through to resolution. • Manage IMAC and desk-side support services. • Manage hard and soft break ...

Service Global, Inc

Desktop Engineer L1

Chicago, IL · On-site

Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role * Ability to perform remote troubleshooting and provide clear instructions * Experience in Handling ...

Service Global, Inc

Desktop Engineer L1

Brentwood, TN · On-site

Troubleshooting hardware and software issue on laptops, desktops, workstations etc. and maintain optimum performance. * Address customer requests for installation, configuration, test, maintenance of ...

Service Global, Inc

Desktop Engineer L1

Concord, NC · On-site

MCP, MCITP, MCSE etc Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service ...

Sidram Technologies

Desktop Engineer &ndash

Ashley, IN · On-site

Desktop Engineer - Store Support Location: Ashley, IN - Onsite Only w2 The Desktop Engineer - Store ... Provide L1/L2 support to store employees for desktops, laptops, POS terminals, tablets, printers ...

Blue Mantis

Desktop Support Engineer L1 - PR

$21 - $25/hr

Desktop Support Engineer L1 - PR Department: Blue Mantis Employment Type: Full Time Location: Remote Compensation: $21.00 - $25.00 / hour Description This requisition has been created to support ...

Ruri Software Technologies LLC

Desktop Engineer

PA · On-site

Desktop Engineer Location: Onsite in Malvern PA - Need to be on site Candidate should have worked ... capabilities (L1 level) for network devices which includes rack and stack (Routers, Switch ...

Forhyre

Desktop Support Engineer - L1

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer - L1

Plano, TX

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Saransh Inc

Desktop Engineer - Only W2

Cambridge, MA · On-site

Desktop Engineer Location: Cambridge, MA / Danvers, MA (5 days a week Onsite) - (Candidate should ... Basic Troubleshooting / Problem Solving capabilities (L1 level) for network devices which includes ...

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How much do desktop engineer l1 jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for desktop engineer l1 in the United States is $45.20, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $57.93 per hour, depending on experience, location, and employer.

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Desktop Engineer L1 jobs near you
Infographic showing various Desktop Engineer L1 job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $94,019 per year, or $45.2 per hour.

Desktop Engineer L1

Houston, TX • On-site

Service Global, Inc
See more jobs at Service Global, Incexternal

Full-time

Posted 4 days ago

Job description

Responsibilities:
  • Manage desktop device (hardware, software, and connectivity) incidents through to resolution.
  • Manage IMAC and deskside support services.
  • Manage hard and soft break-fix services for laptops and desktops.
  • Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on desktop (field user) devices for their entire lifecycle (including the remote management of desktop devices using appropriate tools).
  • Support, manage, optimize, and maintain the configuration and installation of the desktop to include, but not be limited to, patch updates and hardware replacements with spares provided by the vendor.
  • Analyze service desk calls for desktop devices and incident data to identify and advise customers of any potential user training requirements and automation.
  • Ensure that each desktop device is installed with the appropriate desktop image.
  • Manage desktop device (hardware and software) incidents through to resolution.
  • Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
  • Provide VIP support for deskside issues per contract and be the point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.
Requirements:
  • Knowledge and experience with the Windows 7 OS.
  • Experience in imaging Windows 11 imaging/reimaging experience using Pxe boot.
  • Worked on software installation using SCCM, Software Center, and manually.
  • Needed hands-on experience replacing batteries and working with Dell technicians on hardware break-fix.
  • Experience using Intune, AD, BitLocker.
  • Experience in Outlook administration.
  • Experience in Humanscale troubleshooting.
  • Experience working in places that are engineering firms or large companies.
  • Minimum 3-5 years of experience.
  • Good to have knowledge in AD and smart hands and feet support.
  • Good to have knowledge and experience of supporting MAC devices and tablets
  • Experience with Service management tool-e.g., ServiceNow
  • Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook.
  • It is preferable to have a good understanding of Lync, VPN, and mobile device support.
  • Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
  • Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

Mandatory Skills
Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC

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