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End User Testing Jobs (NOW HIRING)

Excentium, Inc.

Support testing activities and validation of system changes from an end-user perspective. * All other duties as assigned by management. Skills and Qualifications: * Experience supporting OpenText ...

TEKsystems

End User Support Specialist

Brownsburg, IN · Hybrid

... pilot testing and deployment monitoring. Microsoft 365 / Office 365 Support • Diagnose and ... IT End User Services / Tier 2 support, including escalations and customer-facing troubleshooting ...

TEKsystems

End User Support Specialist

Brownsburg, IN · Hybrid

$40 - $45/hr

... pilot testing and deployment monitoring. Microsoft 365 / Office 365 Support • Diagnose and ... IT End User Services / Tier 2 support, including escalations and customer-facing troubleshooting ...

Hirekeyz Inc

End User Support Specialist

Andrews, MD · On-site

Support testing activities and validation of system changes from an end-user perspective. * All other duties as assigned by management. Skills and Qualifications: * Experience supporting OpenText ...

DMI

End User Support Specialist

Crownsville, MD

The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies ... testing and evaluation. Install and set up office computer equipment, printers, and other IT ...

DMI

End User Support Specialist

Crownsville, MD · On-site

The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies ... testing and evaluation. Install and set up office computer equipment, printers, and other IT ...

BDR Solutions LLC

UX Designer

Falls Church, VA · On-site +1

$95K - $100K/yr

Our service and solution delivery starts with understanding each client's end-state, and then ... Validate design decisions and concepts through user research, heuristic analysis, and user testing.

BDR Solutions LLC

UX Designer

Falls Church, VA · On-site

$95K - $100K/yr

Our service and solution delivery starts with understanding each client's end-state, and then ... Validate design decisions and concepts through user research, heuristic analysis, and user testing.

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How much do end user testing jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for end user testing in the United States is $44.20, according to ZipRecruiter salary data. Most workers in this role earn between $33.89 and $53.85 per hour, depending on experience, location, and employer.

What is an End User Testing job?

An End User Testing (UAT) job involves evaluating software, applications, or systems from the perspective of the end user to ensure they meet business requirements and function as intended. Professionals in this role create test cases, execute testing scenarios, document defects, and provide feedback to developers and stakeholders. They help identify usability issues, functionality gaps, and overall user experience concerns before final deployment. Strong analytical skills, attention to detail, and communication abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive in the End User Testing position, and why are they important?

To thrive in End User Testing, you need a strong understanding of software functionality, attention to detail, and an ability to identify usability issues, typically supported by experience in quality assurance or user acceptance testing. Familiarity with bug tracking tools (such as JIRA), test management systems, and knowledge of test case creation are commonly required, and certifications like ISTQB can be advantageous. Excellent communication skills, problem-solving abilities, and a collaborative mindset help you effectively interact with developers and stakeholders. These expertise ensure you can provide valuable user-centric feedback, detect issues early, and contribute to delivering high-quality, user-friendly products.

What are typical day-to-day responsibilities for someone in End User Testing?

In an End User Testing role, your daily responsibilities may include creating and executing test cases based on product requirements, documenting defects and usability issues, and working closely with developers to verify resolutions. You'll often participate in feedback sessions, report findings to project managers, and help ensure the product meets real-world user expectations before release. Collaboration with cross-functional teams, including design and support, is also common. This variety keeps the role engaging and allows you to make a significant impact on the final user experience.

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What cities are hiring for End User Testing jobs? Cities with the most End User Testing job openings:
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End User Testing jobs near you
Infographic showing various End User Testing job openings in the United States as of July 2026, with employment types broken down into 33% Full Time, 33% Temporary, and 34% Contract. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $91,942 per year, or $44.2 per hour.
Systems Analyst - End User Testing

Systems Analyst - End User Testing

General Motors

Austin, TX • On-site

Full-time

Posted 17 days ago

General Motors rating

8.2

Company rating: 8.2 out of 10

General Motors

Based on 304 frontline employees who took The Breakroom Quiz

7.4

Company rating compared to similar companies: 7.4 out of 10

Automakers average

Based on 6,260 frontline employees who took The Breakroom Quiz

Job description

Job Description
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to Austin TX IT Innovation Center or Warren Michigan GM Technical Center 3-4 days per week (T-W-Th)
The Role
GM is seeking a Systems Analyst specializing in end user testing to support major technology transformations across a global and complex organization. This role combines strong systems analysis discipline with ownership of the end user testing function to ensure new platforms, tools, and ways of working meet business needs and support successful adoption.
The successful candidate will serve as a key bridge between business stakeholders, product teams, software engineers, architects, implementation partners, and support teams. This person will guide the analysis needed to define requirements, document future-state processes, validate delivered capabilities through end user testing, identify system enhancements, and support the creation of end user enablement materials that help the business effectively adopt new solutions.
Why This Role Matters
This role is critical to ensuring that technology transformation is not only delivered but validated from the end user perspective before and through deployment. The Systems Analyst - End User Testing will help the organization define what users need, confirm that delivered solutions support real business workflows, identify enhancements where gaps exist, and equip the business with the materials needed to successfully adopt new capabilities.
What You'll Do
  • Partner with business, product, technology, and operations stakeholders to define and lead the end user testing strategy for major technology transformations.
  • Work closely with stakeholders to understand business needs and translate them into business, functional, and technical requirements, product backlog inputs, user stories, backlog-ready work products, and test priorities for delivery teams.
  • Research and evaluate software and hardware options with business and technical partners to identify the most suitable technology solutions for organizational and business-unit needs.
  • Document current-state and future-state business process flows, upstream and downstream integrations, user impacts, operational dependencies, and supporting solution documentation to ensure new systems support business needs and are ready for end user validation.
  • Work closely with product managers, architects, engineers, and implementation teams to ensure solutions are designed and delivered according to defined requirements and aligned with business needs, test readiness, deployment sequencing, and go-live plans.
  • Lead the end user testing function, including test planning, business scenario definition, coordination of test execution, issue tracking, and validation of delivered capabilities against business needs, functional requirements, technical requirements, intended workflows, and key user interactions. Define and execute testing approaches that also evaluate performance, reliability, compliance, and other quality attributes required for successful deployment.
  • Use end user testing results to identify system enhancements, surface gaps in user experience or process execution, and translate findings into backlog-ready recommendations for engineering teams.
  • Support solution documentation updates where testing identifies gaps in process flows, integrations, roles, dependencies, or user interactions.
  • Lead the creation and validation of end user enablement materials, workflows, and user-facing guidance informed by testing outcomes to help teams effectively adopt and use new capabilities.
  • Partner with technical and operational teams to ensure role-based access, workflow ownership, escalation paths, and support models are in place to enable successful testing, rollout, and transition to production use.
  • Assess business impacts, identify readiness and adoption risks, and surface issues in process, support, access, or user experience that could affect successful deployment.
  • Monitor testing outcomes, user feedback, and post-launch performance trends to validate solution fit, support issue resolution, and improve future releases.
  • Serve as the subject matter expert in end user testing and systems analysis for technology transformation initiatives, advising teams on requirements, validation approaches, implementation risks, and business readiness needs.
  • Lead highly complex, cross-functional initiatives while delivering high-quality outcomes on time and driving strong execution across stakeholders.
  • Coach and mentor peers and project team members to strengthen systems analysis, stakeholder management, requirements definition, and testing capabilities across the organization.
  • Capture and share lessons learned, repeatable methods, and best practices within the team and across cross-functional partners to improve future transformation efforts.

Your Skills & Abilities (Required Qualifications)
  • Bachelor's degree in information technology, Business, Engineering, or a related field, or equivalent practical experience.
  • 8+ years in an applicable business or technology environment, including experience in systems analysis, end user testing, enterprise transformation, solution delivery, or related work.
  • Strong systems analysis experience, including stakeholder engagement, requirements definition, translation of requirements into product backlog inputs, user stories, and backlog-ready work products, process analysis, solution documentation, and validation of solution fit.
  • Experience working closely with business stakeholders, product teams, software engineers, architects, and implementation partners.
  • Experience documenting process flows, integrations, user impacts, and operational dependencies across multiple teams or business units.
  • Experience leading or coordinating end user testing for large-scale technology transformations or enterprise platform implementations.
  • Experience validating delivered solutions through business scenario testing, user validation, issue resolution coordination, feedback loops, and testing approaches that assess performance, reliability, compliance, and other quality attributes.
  • Experience identifying system enhancements from testing outcomes and translating them into actionable recommendations for delivery teams.
  • Strong communication, facilitation, stakeholder management, and cross-functional leadership skills.
  • Proven ability to lead complex initiatives, manage competing priorities, and deliver high-quality outcomes on time.

What Will Give You A Competitive Edge (Preferred Qualifications)
  • Master's degree preferred; technical discipline preferred.
  • Experience supporting SaaS platform implementations, enterprise collaboration tools, digital workplace modernization, or AI-enabled workflow transformation.
  • Experience working across global organizations with diverse stakeholder groups and business processes.
  • Experience creating or validating end user guidance, process documentation, or enablement materials tied to system rollout.
  • Familiarity with product backlogs, readiness methodologies, and adoption measurement approaches.

#LI-CK1
Gm does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship (e.g., h-1b, TN, stem opt, etc.) Now or in the future.
GM may support relocation for this position.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, emailus or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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About General Motors

Sourced by ZipRecruiter

General Motors is a company with global scale and capabilities, headquartered in Detroit, Michigan, with employees around the world. The company employs over 165,000 people, serves six continents, operates across 22 time zones, and has a diverse workforce speaking 75 languages1. GM’s vision is to drive the world forward by pioneering innovations that move and connect people to what matters. The company is working towards an all-electric future with its new Ultium Platform and is pushing transportation options beyond our wildest imaginations with autonomous vehicles. GM is also committed to becoming the most inclusive company in the world.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1908

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