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Manager End User Computing Jobs in Florida (NOW HIRING)

ConfigUSA

End User Computing

Miami, FL · On-site

Ensure successful execution of end-user device refresh lifecycle covering: o Asset assignment o ... Maintain accurate tracking of all devices through ServiceNow asset management. _____ 3. User Data ...

Orlando Health

Mgr, End User Device Ops

Orlando, FL · On-site

Orlando Health has been selected as one of the "Best Places to Work in Healthcare" by Modern Healthcare Position Overview The Manager, End User Device Operations provides leadership and operational ...

Orlando Health

Mgr, End User Device Ops

Orlando, FL · On-site

Orlando Health has been selected as one of the "Best Places to Work in Healthcare" by Modern Healthcare Position Overview The Manager, End User Device Operations provides leadership and operational ...

Hanwha Power

End User Support Specialist

Jupiter, FL · On-site

Hanwha Power is seeking an End User Support Specialist responsible for managing and supporting client endpoint devices and services. The role includes providing technical support, managing IT systems ...

Peraton

SITEC - Systems Architect - MacDill AFB

Tampa, FL · On-site

$104K - $166K/yr

Deep expertise in End-User Computing (EUC) and modern desktop management, including Microsoft Endpoint Manager, and other related tools. * Proven experience with cloud-based device management ...

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Manager End User Computing information

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the most commonly searched types of End User Computing jobs in Florida? The most popular types of End User Computing jobs in Florida are:
What are popular job titles related to Manager End User Computing jobs in Florida? For Manager End User Computing jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Manager End User Computing jobs in Florida look for? The top searched job categories for Manager End User Computing jobs in Florida are:
What cities in Florida are hiring for Manager End User Computing jobs? Cities in Florida with the most Manager End User Computing job openings:
Manager End User Computing jobs near you
Infographic showing various Manager End User Computing job openings in Florida as of July 2026, with employment types broken down into 1% Locum Tenens, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution.

End User Computing

ConfigUSA

Miami, FL • On-site

Contractor

Posted 20 days ago

Job description

Key Responsibilities
1. Device Deployment & Imaging
• Perform imaging of new laptops using standardized enterprise images provided by the client.
• Build and configure devices from the designated staging location (Port of Miami).
• Ensure all devices are compliant with organizational security standards through Intune enrollment.
________________________________________
2. Device Lifecycle Management
• Coordinate distribution of new devices and collection of legacy devices.
• Ensure successful execution of end-user device refresh lifecycle covering:
o Asset assignment
o Device activation
o Decommissioning of old hardware
• Maintain accurate tracking of all devices through ServiceNow asset management.
________________________________________
3. User Data Migration & Support
• Guide users to back up data to OneDrive prior to transition.
• Provide documentation and instructions to ensure smooth migration of files/settings.
• Troubleshoot post-deployment issues, including application setup and device access.
• Conduct follow-ups to ensure users are fully operational.
________________________________________
4. Logistics & Coordination
• Coordinate shipping of devices to remote users via FedEx and track deliveries.
• Manage scheduling for delivery/returns:
o Remote users via scheduling tools
o Onsite users via designated pickup locations
• Validate user eligibility through ServiceNow and Azure prior to deployment.
________________________________________
5. Asset & Inventory Management
• Update asset records at every lifecycle stage:
o Shipment
o Delivery
o Assignment
o Return
• Maintain tracking numbers and audit trails in ServiceNow.
________________________________________
6. Stakeholder & Governance Support
• Work closely with project stakeholders (Engagement Manager, SMEs, client teams).
• Follow defined governance and reporting structures.
• Ensure adherence to agreed service windows and delivery timelines.
________________________________________
Work Environment & Coverage
• Locations: Miami-area sites including Port of Miami, Miramar, Weston, FIU, Tech Hub, and Biscayne.
• Service Window: Monday–Friday, 8:00 AM – 5:00 PM (EST).
• Support Model: Combination of onsite and remote user support.
________________________________________
Required Skills & Qualifications
Technical Skills
• Expertise in:
o Windows & Mac OS device setup and configuration
o Imaging and endpoint deployment tools
o Microsoft Intune / Endpoint Manager
o ServiceNow (Asset Management preferred)
o Azure AD user/device validation
________________________________________
Functional Skills
• Strong understanding of:
o IT asset lifecycle management
o End-user support and troubleshooting
o Data migration and backup processes
o Logistics coordination and scheduling
________________________________________
Soft Skills
• Excellent communication and user interaction skills
• Strong coordination and multitasking capabilities
• Attention to detail in asset tracking and documentation
• Ability to work in fast-paced, high-volume rollout environments