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Phone System Jobs in Florida (NOW HIRING)

Defy Medical

Sales Receptionist

Tampa, FL

$18/hr

Answer multi-line phone system and direct calls to the appropriate team member or department. Answer high volume of incoming calls Check voicemails and return customer calls as needed Responsible for ...

Defy Medical

Sales Phone Operator

Tampa, FL · On-site

$18/hr

... phone system and direct calls to the appropriate team member or department. • Answer high volume of incoming calls • Check voicemails and return customer calls as needed • Responsible for ...

Mid Florida Cancer Centers

Phone Receptionist

Orange City, FL · On-site

$13.75 - $18/hr

Maintaining accurate records and filing systems. * Professional phone etiquette and knowledge of phone systems and multi phone line system. * Excellent time management and prioritizing tasks * Must ...

Mid Florida Cancer Centers

Phone Receptionist

Orange City, FL · On-site

$13.75 - $18/hr

Maintaining accurate records and filing systems. * Professional phone etiquette and knowledge of phone systems and multi phone line system. * Excellent time management and prioritizing tasks * Must ...

Mid Florida Cancer Centers

Phone Receptionist

Orange City, FL · On-site

$13.75 - $18/hr

Maintaining accurate records and filing systems. * Professional phone etiquette and knowledge of phone systems and multi phone line system. * Excellent time management and prioritizing tasks * Must ...

CrossCountry Mortgage

Customer Service Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Take inbound leads via corporate phone system. * Gather basic customer information and identify customer needs. * Assist Licensed Loan Officers in obtaining leads by coordinating communication and ...

Rikos Pizza

PHONE CREW

Naples, FL · On-site

$10.98/hr

The Phone Crew is responsible for assisting customers with menu selection, recommendations, and ... Experience with POS systems a plus Responsibilities: * Greet every customer with Riko's welcome ...

Brooks Law Group

Receptionist

Tampa, FL · On-site

$14.25 - $19/hr

Experience operating a multi-line phone system * Professional, courteous, and polished demeanor * Ability to make clients feel comfortable sharing sensitive or personal information * Excellent verbal ...

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All JobsPhone System JobsPhone System Jobs in Florida

Phone System information

See Florida salary details

$15.7K

$81K

$113.6K

How much do phone system jobs pay per year?

As of Aug 6, 2026, the average yearly pay for phone system in Florida is $81,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $87,100.00 per year, depending on experience, location, and employer.

What is the difference between Phone System vs Network Technician?

AspectPhone SystemNetwork Technician
Required CredentialsTelecommunications certifications, technical trainingNetworking certifications (e.g., CompTIA Network+), technical training
Work EnvironmentOffice settings, telecommunications roomsData centers, server rooms, client sites
Employer & Industry UsageTelecom companies, large organizationsIT service providers, corporate IT departments
Common Search & Comparison IntentUnderstanding roles in telecommunication systemsComparing network infrastructure roles

The main difference between a Phone System specialist and a Network Technician lies in their focus areas. Phone System professionals primarily handle telecommunication systems, including installation and maintenance of phone networks. Network Technicians work on broader IT infrastructure, including data networks and internet connectivity. Both roles require technical certifications and often work in similar environments, but their specific responsibilities and expertise differ.

What are the key skills and qualifications needed to thrive as a phone system administrator, and why are they important?

To thrive as a Phone System Administrator, you need a solid understanding of telecommunications, VoIP technologies, and network infrastructure, typically supported by relevant IT certifications or experience. Familiarity with PBX systems, SIP protocols, unified communications platforms, and administration tools like Cisco Call Manager or Avaya is essential. Strong analytical thinking, troubleshooting abilities, and effective communication skills help you respond quickly to issues and support end users. These skills are crucial for maintaining reliable communication systems that enable business operations and minimize downtime.

What is a phone system?

Phone systems are networks of hardware and software that manage telephone calls within an organization or between organizations. They allow users to make internal and external calls, manage voicemail, enable call forwarding, and provide features like conferencing and call routing. Modern phone systems often use Voice over Internet Protocol (VoIP) technology, which transmits calls over the internet rather than traditional phone lines. These systems can be hosted on-premises or in the cloud, offering flexibility and scalability for businesses of all sizes.

What are some common challenges faced by professionals managing phone systems, and how can they be addressed?

Professionals managing phone systems often encounter challenges such as ensuring system reliability, integrating new technologies, and troubleshooting connectivity issues. Staying up-to-date with evolving VoIP solutions and security protocols is essential to minimize downtime and protect sensitive information. Collaboration with IT teams and vendors, regular system testing, and proactive maintenance can help address these challenges and ensure smooth operation of the phone system.
What are popular job titles related to Phone System jobs in Florida? For Phone System jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Phone System jobs in Florida look for? The top searched job categories for Phone System jobs in Florida are:
Phone System jobs near you
Infographic showing various Phone System job openings in Florida as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $81,030 per year, or $39 per hour.

Sales Receptionist

Defy Medical

Tampa, FL

$18/hr

Full-time

Medical, Dental, Life, Retirement

Posted 8 days ago

Job description

Must be a Florida resident to apply


Job Description

At Defy Medical, we are a passionate team with a strong mission and a focused purpose: to #DefyExpectations for our patients and help them live better, healthier lives.

Defy Medical is looking to capitalize on the momentum that comes with being a dedicated leader and innovator in the field of integrative wellness. A large part of that strategy is our growing sales team. The Sales Phone Operator role is responsible for being that first line of representation for sales and our company. You will work closely with our Sales, Renewal, and Intake team, to ensure calls are being directed to the proper channel.

As a Phone Sales Operator, you should be comfortable in a fast-paced inbound/outbound call environment, be a self-starter who is comfortable managing their own time, be results and outcome oriented and above all, dedicated to providing a positive patient experience.


Duties include but are not limited to:

Identify and generate patient sales opportunities by gathering and qualifying new prospects through targeted questions, including but not limited to service of interest, lead source, and demographic information.

Act as the initial compliance checkpoint by assessing and categorizing patient inquiries as qualified or disqualified based on their needs, eligibility, or restrictions.

Ensure a 24-hour turnaround time for responding to missed calls and voicemails, as well as for reviewing and routing email inquiries or support tickets to the appropriate department.

Answer multi-line phone system and direct calls to the appropriate team member or department.

Answer high volume of incoming calls

Check voicemails and return customer calls as needed

Responsible for accurate and complete patient information recorded in the CRM

Maintain high-volume inbound/outgoing communications, with details logged in CRM

Communicate between patient and appropriate Defy department to assist in the intake process as needed

Follow established sales operating and customer service procedures and best practices

Meet all KPI expectations


Skills:

1 + years in healthcare preferred

High School Diploma (Associates in healthcare preferred) or higher

Capable of handling a high volume of inbound telephone calls and emails daily

Ability to interact effectively with diverse patients via phone and email

Willingness to work collaboratively and ability to demonstrate effective teamwork

Ability to execute active listening and problem-solving skills to provide exceptional customer service.

Excellent inter-personal relationship skills and the ability to work with individuals of all levels.

Ability to effectively learn and utilize multiple computer programs.

Ability to prioritize and multi-task.

Genuine interest in therapies related to wellness, quality of life, and hormone therapies


Job Type: Full-time


Shift: Monday-Friday 9:30am-6pm


Salary: $18/hour


Benefits:

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible spending account

Health insurance

Life insurance

Apply