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Help Desk Hospital Jobs in Florida (NOW HIRING)

Mount Sinai Medical Center

Help Desk Associate

Miami Beach, FL · On-site

$18.25 - $24.75/hr

Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows ... hospital, dedicated to continuing the training of the next generation of medical pioneers. Culture ...

TEKsystems

It Service Desk Analyst

Orlando, FL

$18 - $21/hr

OVERNIGHT HELP DESK ROLE This person will be providing services to internal employees. They will ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

TEKsystems

IT Service Desk Analyst

Orlando, FL

$18 - $21/hr

Skills Help desk, Support, Help desk support, Troubleshooting, Service desk, Customer service ... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ...

Larkin Community Hospital

IT Helpdesk Clerk

Miami, FL · On-site

Experience with ticketing systems and service desk operations is a plus. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook). * Ability to multitask, prioritize requests efficiently, and ...

UAB

INFORMATION SYSTEMS MANAGER I

Tampa, FL · On-site

This role oversees help desk support, user account coordination, device ordering, inventory ... Hospital Maintenance personnel who require access to Facilities systems across UAB network ...

USPI, INC.

Front Desk Representative

Jacksonville, FL · On-site

$13.75 - $16.75/hr

... help manage life's daily stresses. * Competitive wages * Opportunities to better yourself ... One year previous experience or some hospital clerical experience or medical terminology preferred.

Westgate Resorts

Front Desk Supervisor

FL · On-site

$18.50/hr

Tuition Assistance to Help You Grow Your Career * Military Leave * Employee Assistance Program (EAP ... Life, Disability, Accident, Critical Illness, and Hospital Insurance * Pet Insurance for Your Furry ...

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Help Desk Hospital information

What is a help desk hospital?

A Help Desk Hospital job involves providing technical support to hospital staff, helping them resolve IT-related issues such as software problems, hardware failures, and network connectivity. Employees in this role assist with troubleshooting, system access, and ensuring that hospital technology operates smoothly to support patient care. They may work via phone, email, or in-person to address issues efficiently. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the help desk hospital position, and why are they important?

To thrive as a Help Desk Hospital professional, you need a solid understanding of IT troubleshooting, healthcare software systems, and hospital workflows, often supported by a degree or IT certifications such as CompTIA A+. Familiarity with electronic health records (EHR) platforms, ticketing systems like ServiceNow, and remote support tools is highly valuable. Excellent communication, patience, and problem-solving skills set outstanding candidates apart in this role. These abilities are crucial for maintaining efficient hospital operations and ensuring healthcare staff can reliably access essential technology.

What are some typical challenges faced by help desk hospital staff, and how can they be managed effectively?

Help Desk Hospital staff often encounter challenges such as resolving urgent technical issues under tight deadlines, supporting healthcare professionals who may have varying levels of tech expertise, and prioritizing multiple requests during peak hours. It’s important to remain calm and organized, use effective communication to clarify issues, and leverage troubleshooting documentation and team support. Many professionals find success by staying updated on hospital-specific software, regularly participating in training, and proactively collaborating with clinical teams. These strategies help minimize downtime and enhance the user experience for medical staff.

What are the most commonly searched types of Help Desk Hospital jobs in Florida?

The most popular types of Help Desk Hospital jobs in Florida are:

What are popular job titles related to Help Desk Hospital jobs in Florida?

For Help Desk Hospital jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Help Desk Hospital jobs in Florida look for?

The top searched job categories for Help Desk Hospital jobs in Florida are:

What cities in Florida are hiring for Help Desk Hospital jobs?

Cities in Florida with the most Help Desk Hospital job openings:

Help Desk Hospital jobs near you
Infographic showing various Help Desk Hospital job openings in Florida as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Help Desk Specialist (Part-Time)

Miami, FL • On-site

Larkin Community Hospital
Health Care and Social Assistance • 1 - 5K employees
Learn more about Larkin Community Hospitalexternal

Part-time

Re-posted 3 days ago

Job description

Position Summary

The IT Help Desk Specialist provides first-level technical support to hospital staff, clinicians, and departments to ensure uninterrupted use of computer systems, applications, and network resources. This role is critical in supporting patient care operations by promptly resolving technical issues in a fast-paced healthcare environment.

Qualifications

Education & Experience:

  • Associate’s degree in Information Technology, Computer Science, or related field preferred (or equivalent work experience)

  • Minimum of 1–3 years of IT Help Desk or technical support experience, preferably in a healthcare environment

Technical Skills:

  • Strong working knowledge of Windows operating systems and Microsoft Office 365

  • Basic understanding of networking concepts (LAN/WAN, TCP/IP, Wi-Fi)

  • Experience with ticketing systems and remote support tools

  • Familiarity with EHR/EMR systems is a plus

Certifications (Preferred but Not Required):

  • CompTIA A+, Network+, or similar IT certifications

Skills & Competencies

  • Excellent customer service and communication skills

  • Strong troubleshooting and problem-solving abilities

  • Ability to work effectively in a fast-paced, high-demand healthcare environment

  • Strong attention to detail and documentation

  • Ability to work independently and as part of a team

  • Understanding of HIPAA and healthcare data security standards

Physical & Work Requirements

  • Ability to lift and move IT equipment up to 25 lbs

  • Ability to stand, walk, and work at computer stations for extended periods

  • May require on-call availability or shift flexibility

Larkin Community Hospital logo

About Larkin Community Hospital

Sourced by ZipRecruiter

At Larkin, we have been serving the health care needs of South Miami, Hialeah, and the surrounding communities for more than 40 years. We take pride in the continuing tradition of caring. We remain dedicated to providing excellent medical care with the personal touch and convenience that only a community hospital offers.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

South Miami, FL, US

Year founded

1969

Social media

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