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Weekend Itsm Jobs in Florida (NOW HIRING)

Administer the ITSM/ServiceNow network ticket queue, including break/fix incidents and service ... Support off-hours, weekend, and change-control maintenance windows as needed. Hardware Deployment ...

Experience with remote support tools and ITSM platforms (ServiceNow preferred) * Hardware ... Availability for occasional after-hours or weekend support * Certifications: ITIL certification or ...

New

Willingness to occasionally work evenings, late nights, or weekends to support critical release ... Experience with ServiceNow, Jira, Azure DevOps, or another release management or ITSM platform.

IT Litify Support Tech

Tampa, FL

$20.25 - $28/hr

Willingness to work flexible hours, including weekends and holidays. * Resourceful, well organized ... Familiarity with other ITSM platforms such as Freshservice. * Experience with VMWare Horizon ...

Ability to work a 24x7 rotational schedule, including nights, weekends, and holidays as needed for ... Familiarity with ServiceNow or other enterprise ITSM platforms. * Experience with observability and ...

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Weekend Itsm information

What is the difference between Weekend Itsm vs Weekend Service Desk Technician?

AspectWeekend ItsmWeekend Service Desk Technician
CertificationsITIL, CompTIA A+ITIL, CompTIA A+
Work EnvironmentIT support, incident management, remote and on-siteHelp desk support, troubleshooting, remote assistance
Industry UsageIT service management, enterprise supportIT support, customer service roles

Weekend Itsm and Weekend Service Desk Technician roles both focus on IT support and incident resolution, often requiring similar certifications like ITIL and CompTIA A+. While Weekend Itsm emphasizes IT service management processes, Weekend Service Desk Technicians typically handle end-user support and troubleshooting. Both roles are common in IT departments and support environments, with overlapping skills but different primary responsibilities.

What are the most commonly searched types of Itsm jobs in Florida?

The most popular types of Itsm jobs in Florida are:

What are popular job titles related to Weekend Itsm jobs in Florida?

For Weekend Itsm jobs in Florida, the most frequently searched job titles are:

What cities in Florida are hiring for Weekend Itsm jobs?

Cities in Florida with the most Weekend Itsm job openings:

ACE Account Service Desk Specialist TIER 2

TEEMA Solutions Group

Orlando, FL • On-site

$50 - $70/hr

Other

Posted 3 days ago

New


Job description

ACE Account Service Desk Specialist II (Tier 2 Support)

Primarily Remote | Ashburn, VA / Orlando, FL / San Antonio, TX

24/7 Rotating Shift Environment

Join a mission-driven technical support team supporting the Automated Commercial Environment (ACE) — the U.S. government’s primary trade processing platform used to manage imports, exports, cargo processing, trade compliance, and enforcement activities.

In this Tier 2 support role, you will provide advanced assistance to a large user community that includes government agencies, trade partners, importers, exporters, and customs personnel. You’ll troubleshoot technical and operational issues related to the ACE platform, respond to calls and email inquiries, and help users navigate portal functionality, reporting tools, and account-related processes.

Key responsibilities include supporting user enrollment, account activation, access management, and portal administration for both government and trade users. You’ll also assist with documentation updates, knowledge management contributions, urgent incident response, and ongoing platform training to maintain technical proficiency.

This role is ideal for candidates who enjoy solving problems, delivering exceptional customer service, and supporting complex, high-visibility systems in a fast-paced operational environment.

Qualifications:
  • 2+ years of IT help desk, technical support, or customer support experience
  • Experience supporting web portals, business applications, or account management processes
  • Strong troubleshooting, communication, documentation, and customer service skills
  • Ability to work rotating schedules, including evenings, weekends, and holidays
  • U.S. Citizenship required; ability to pass a federal background investigation
Preferred:
  • Experience with ACE (Automated Commercial Environment) or trade compliance systems
  • Familiarity with import/export processes, customs operations, or government programs
  • ServiceNow or ITSM platform experience
  • Prior federal, DHS, or regulatory environment experience
  • HDI or related support certifications

This is a strong opportunity for technical professionals seeking impactful work supporting critical trade and customs operations nationwide.

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