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Itsm Contract Jobs in Florida (NOW HIRING)

Accenture

Modern IT Service Management Manager

Tampa, FL · On-site

... contract and operate against * Engineer ITSM solutions in a platform-agnostic way - designing process and data models, integration patterns, and tooling configurations that are grounded in the right ...

Accenture

Modern IT Service Management Manager

Miami, FL · On-site

... contract and operate against * Engineer ITSM solutions in a platform-agnostic way - designing process and data models, integration patterns, and tooling configurations that are grounded in the right ...

Thrive

Client Delivery Manager

Tampa, FL · On-site

... contract P&L and identifying growth opportunities. The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for customer success. Location: Remote / Hybrid (travel ...

Intrepidgs

Program Manager

Melbourne, FL

Position is contingent upon contract award The Program Manager shall serve as the central point of ... Experience with APMS, ITAS, and ITSM tools and processes. * Strong leadership, communication, and ...

Avani Technology Solutions, Inc.

Devops Engineer

Orlando, FL · On-site

$49.25 - $67.50/hr

Automate Jenkins backbone to integrate with all different servers, F5 Load Balancers, ITSM, etc ... contract assignment with the potential to convert FTE. 70% of the role will be focused writing ...

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Itsm Contract information

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$6

$28

$52

How much do itsm contract jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for itsm contract in Florida is $28.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $33.75 per hour, depending on experience, location, and employer.

What is an ITSM contract?

An ITSM (IT Service Management) contract is a formal agreement between a service provider and a client that outlines the terms, responsibilities, and expectations for delivering IT services. These contracts typically define the scope of services, service level agreements (SLAs), performance metrics, support response times, and fees. The purpose is to ensure both parties have a clear understanding of the services provided and the standards to be maintained, helping to manage risk and improve service quality.

What are the key skills and qualifications needed to thrive as an ITSM contract specialist, and why are they important?

To excel as an ITSM Contract Specialist, you need a solid understanding of IT service management frameworks, contract negotiation, and vendor management, often supported by ITIL certification and experience in procurement or legal compliance. Familiarity with ITSM tools like ServiceNow, contract management software, and related documentation systems is commonly required. Strong attention to detail, negotiation skills, and clear communication are essential soft skills for effective stakeholder collaboration and successful contract execution. These skills ensure that IT services are delivered efficiently, risks are managed, and organizational goals are met within agreed contractual terms.

What are some common challenges faced by professionals managing ITSM contracts, and how can they be effectively addressed?

Professionals managing ITSM (IT Service Management) contracts often face challenges such as aligning service levels with business needs, ensuring clear communication between vendors and internal stakeholders, and managing contract compliance. To address these, it's important to establish measurable SLAs, foster regular meetings with both IT and business teams, and utilize contract management tools for tracking obligations and performance. Being proactive in issue resolution and maintaining strong vendor relationships also contribute to smoother contract management and better service outcomes.

What is the difference between Itsm Contract vs Service Desk Analyst?

AspectItsm ContractService Desk Analyst
CertificationsITIL, Service Management certificationsITIL, CompTIA A+, HDI-SD
Work EnvironmentContract-based, project-specific, IT service management teamsHelp desk, support center, IT support teams
Employer & IndustryIT service providers, consulting firms, large enterprisesCorporate IT departments, MSPs, support centers

While both roles involve IT service support, an Itsm Contract typically refers to a contractual agreement for IT service management projects, whereas a Service Desk Analyst is a role focused on providing frontline IT support. The contract role may involve overseeing multiple projects and ensuring service delivery, while the analyst handles day-to-day user issues. Understanding these differences helps organizations assign the right talent for specific IT support needs.

What are the most commonly searched types of Itsm jobs in Florida?

The most popular types of Itsm jobs in Florida are:

What are popular job titles related to Itsm Contract jobs in Florida?

For Itsm Contract jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Itsm Contract jobs in Florida look for?

The top searched job categories for Itsm Contract jobs in Florida are:

What cities in Florida are hiring for Itsm Contract jobs?

Cities in Florida with the most Itsm Contract job openings:

Itsm Contract jobs near you
Infographic showing various Itsm Contract job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 4% Part Time, and 9% Contract. Highlights an 77% Physical, 10% Hybrid, and 13% Remote job distribution, with an average salary of $59,218 per year, or $28.5 per hour.

ServiceNow Project Manager - Local to Florida required (Tallahassee)

Tallahassee, FL • On-site

Select Jarvis.com
See more jobs at Select Jarvis.comexternal

Other

Posted 2 days ago

New

Job description

Position:- ServiceNow Project Manager

Location: Tallahassee, FL Onsite(Only Locals).

Type:- Contract

Experience: 12+ Years required

We are looking for an experienced Project Manager with strong expertise in ServiceNow and ITSM to lead large-scale technology projects.

Key Requirements:

•             12+ years of overall IT experience with strong Project Management background

•             Hands-on experience managing ServiceNow implementations/upgrades

•             Strong knowledge of ServiceNow ITSM modules and processes

•             Proven experience managing cross-functional teams, timelines, budgets, and stakeholders

•             Strong communication, leadership, risk, and issue management skills

•             Experience working in Agile/Waterfall environments

•             Ability to work effectively with business, technical, and client teams

Thanks
Sudheera
Sr. Talent Acquisition
Select Jarvis LLC
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