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Manager End User Computing Jobs in Georgia (NOW HIRING)

The End User Support colleague will be expected to build strong relationships with the business ... Manage thorough and timely set-up of computing equipment for new and existing end-users.

Deskside Technician

Atlanta, GA ยท On-site

$19.25 - $24.50/hr

... end-user computing environment. This includes installing, diagnosing, repairing, maintaining, and ... Operational Management * Perform onsite analysis, diagnosis, and resolution of complex computer ...

Senior IT Auditor

Atlanta, GA

$89K - $117K/yr

... and End-User Computing Controls (EUEC) to ensure compliance with internal policies, industry ... Evaluate the risk management strategies in place for IT operations and systems. * Develop ...

End User Tech Lead Contract to Hire | Onsite One of our top digital banking clients has recently ... Strong experience with Windows endpoint management utilizing industry standard tools * Experience ...

Serve as the highest-level escalation point for end-user computing and application support issues ... Coordinate with vendors, manage service providers, and internal teams to resolve critical incidents ...

Serve as the highest-level escalation point for end-user computing and application support issues ... Coordinate with vendors, manage service providers, and internal teams to resolve critical incidents ...

Senior IT Auditor

Atlanta, GA ยท On-site

$89K - $117K/yr

... and End-User Computing Controls (EUEC) to ensure compliance with internal policies, industry ... Evaluate the risk management strategies in place for IT operations and systems. * Develop ...

Senior IT Auditor

Atlanta, GA ยท On-site

$89K - $117K/yr

... and End-User Computing Controls (EUEC) to ensure compliance with internal policies, industry ... Evaluate the risk management strategies in place for IT operations and systems. * Develop ...

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Manager End User Computing information

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Manager End User Computing jobs in Georgia? For Manager End User Computing jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Manager End User Computing jobs in Georgia look for? The top searched job categories for Manager End User Computing jobs in Georgia are:
What cities in Georgia are hiring for Manager End User Computing jobs? Cities in Georgia with the most Manager End User Computing job openings:
Infographic showing various Manager End User Computing job openings in Georgia as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 87% In-person, and 13% Hybrid job distribution.

Service Desk Lead - End User Computing & Assistive Technology

Purple Drive

Atlanta, GA โ€ข On-site

$19.25 - $26/hr

Other

Re-posted 21 days ago


Job description

Overview:
Desktop Management - Infrastructure Services (IS)~IT IS_Service Desk~Service Desk Management~Accessibility and Assistive Technology
- Proficiency in EUC, Microsoft Windows Technologies, and Active Directory.
- Experience with third-party software and hardware. Excellent communication skills, both verbal and written.
- Familiarity with Microsoft Assistive Software (Narrator, Magnify, ReadAloud), ZoomText ReadWrite TM etc
- Strong problem-solving skills and attention to detail.
- Ability to learn new technologies and software quickly.
- Prime soft skills including attentive listening, patience, and effective documentation.
- Certifications in Microsoft Desktop technologies, ITIL.
- Experience collaborating with developers, integration engineers, and third-party vendors
Key responsibilities
- End User Computing (EUC) Manage and support Microsoft Windows Technologies and Active Directory.
- Using Knowledgebase documentation, guide, troubleshoot and maintain third-party software and hardware.
- Troubleshoot and resolve EUC-related issues.
- Assistive Technology Support Microsoft Assistive Software (Narrator, Magnify, ReadAloud) and ZoomText ReadWrite TM etc.
- Provide training and assistance to end-users on assistive technologies.
- Stay updated with the latest developments in assistive technology and recommend improvements.
- Customer Management Listen attentively to customer issues and provide empathetic support.
- Document issues accurately and maintain detailed records.
- Keep customers informed and confident through regular updates and effective communication.
- Effectively use ServiceNow or Similar Helpdesk.
- Service Management
- Collaborate with developers, integration engineers, third-party vendors, and stakeholders.
- Triage and prioritize issues to ensure timely resolution.
- Develop and maintain service management processes and documentation.