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Manager End User Computing Jobs in Alpharetta, GA

Rehrig Pacific

User Support Manager

Lawrenceville, GA · On-site

Familiarity with system infrastructure, enterprise applications, and end user computing environments * Experience with project management methodologies; Agile experience preferred * Ability to travel ...

iVision Scale LLC

Deskside Technician

Atlanta, GA · On-site

$19.25 - $24.50/hr

... end-user computing environment. This includes installing, diagnosing, repairing, maintaining, and ... Operational Management * Perform onsite analysis, diagnosis, and resolution of complex computer ...

Janus International Group

Senior IT Auditor

Atlanta, GA · On-site

$89K - $117K/yr

... and End-User Computing Controls (EUEC) to ensure compliance with internal policies, industry ... Evaluate the risk management strategies in place for IT operations and systems. * Develop ...

Rayonier, Inc.

Senior IT Operations Analyst

Atlanta, GA · On-site

Serve as the highest-level escalation point for end-user computing and application support issues ... Coordinate with vendors, manage service providers, and internal teams to resolve critical incidents ...

Rayonier

Senior IT Operations Analyst

Atlanta, GA · On-site

Serve as the highest-level escalation point for end-user computing and application support issues ... Coordinate with vendors, manage service providers, and internal teams to resolve critical incidents ...

Janus International Group

Senior IT Auditor

Atlanta, GA · On-site

$89K - $117K/yr

... and End-User Computing Controls (EUEC) to ensure compliance with internal policies, industry ... Evaluate the risk management strategies in place for IT operations and systems. * Develop ...

Janus International Group

Senior IT Auditor

Atlanta, GA · On-site

$89K - $117K/yr

... and End-User Computing Controls (EUEC) to ensure compliance with internal policies, industry ... Evaluate the risk management strategies in place for IT operations and systems. * Develop ...

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All JobsEnd User Computing JobsManager End User Computing JobsManager End User Computing Jobs in Alpharetta, GA

Manager End User Computing information

See Alpharetta, GA salary details

$73.2K

$117.2K

$153.3K

How much do manager end user computing jobs pay per year?

As of Sep 6, 2026, the average yearly pay for manager end user computing in Alpharetta, GA is $117,242.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,700.00 and $113,700.00 per year, depending on experience, location, and employer.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Manager End User Computing jobs in Alpharetta, GA?

For Manager End User Computing jobs in Alpharetta, GA, the most frequently searched job titles are:

What job categories do people searching Manager End User Computing jobs in Alpharetta, GA look for?

The top searched job categories for Manager End User Computing jobs in Alpharetta, GA are:

What cities near Alpharetta, GA are hiring for Manager End User Computing jobs?

Cities near Alpharetta, GA with the most Manager End User Computing job openings:

Manager End User Computing jobs near you
Infographic showing various Manager End User Computing job openings in Alpharetta, GA as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $117,242 per year, or $56.4 per hour.

Sr. Manager, End User Services - Cox Farms

BrightFarms Inc

Atlanta, GA • On-site

$140K - $165K/yr

Full-time

Posted 17 days ago

Job description

About Cox Farms

Cox Farms, which operates across North America, is part of the Cox Enterprises family of businesses and a pioneering leader in the Controlled Environment Agriculture (CEA) industry. Backed by Cox Enterprises’ long-standing commitment to building stronger businesses and a better world, Cox Farms is dedicated to revolutionizing food production through sustainable and innovative technology. Our cutting-edge facilities leverage advanced agronomic, production, and greenhouse systems to deliver fresh, high-quality produce to consumers year-round—minimizing environmental impact while maximizing resource efficiency.

As we continue to expand and innovate, we are seeking an experienced Senior Manager, End User Services to build and lead a unified, high-quality IT support function that enables our workforce across all Cox Farms facilities.

Position Overview

This role is equal parts operational leadership and service maturity. The Senior Manager, End User Services is responsible for developing and enhancing ITSM capabilities across Cox Farms. This role will deliver an exceptional technology experience for stakeholders across multiple North American locations. This is a highly hands-on leadership role for a customer-focused IT professional who combines strong people leadership with deep process expertise in modern workplace technologies, endpoint management, identity and access management, collaboration platforms, and site IT operations. 

This role serves as the technical leader and partners with subject matter experts for workplace technologies and end-user computing services. Acts as a liaison for complex technical and user-impacting issues. Owns the day-to-day support function while simultaneously building the processes, tooling, and team capability that will scale with the business. Will be a strategic partner in improving workplace technology and employee productivity and will champion a customer-first culture focused on responsiveness, communication, and service excellence.

Key Responsibilities

  • Lead, mentor, and develop an End User Services team supporting multiple North American locations 
  • Define and implement ITSM processes including incident management, change management, request fulfillment, and asset management
  • Manage and support Entra ID, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and user lifecycle processes
  • Own the lifecycle management of endpoint devices and governance practices across North America 
  • Maintain accurate asset inventory, tracking, reporting, and operational controls 
  • Own the workstation engineering function including device builds, imaging, MDM/endpoint management, and hardware lifecycle
  • Own the end user support experience from ticket intake through resolution, including SLA definition and measurement
  • Establish and manage the ITSM platform, including configuration, workflows, and reporting
  • Develop a tiered support model and escalation paths in collaboration with the other leadership peers
  • Drive end user satisfaction through feedback loops, trend analysis, and continuous service improvement
  • Ensure conference rooms, AV systems, Teams Rooms, and workplace technologies operate reliably
  • Lead technology planning and deployment activities for office expansions, relocations, and workplace improvement initiatives
  • Identify opportunities for automation, process improvement, and service optimization 
  • Build and maintain a self-service knowledge base to reduce recurring ticket volume
  • Report on service desk metrics and performance trends to the AVP of IT Operations

Required Qualifications

  • Bachelor’s degree in Information Systems, Computer Science, Business, or related field; or equivalent experience
  • 10+ years of IT Service Delivery experience, with at least 5 years in a supervisory or lead role
  • Demonstrated experience building or significantly improving a service desk operation
  • Hands-on experience with ITSM platforms (ServiceNow, Jira Service Management, or equivalent)
  • Strong working knowledge of Windows endpoint environments, Microsoft 365, and basic networking for support troubleshooting
  • Experience defining SLAs and service levels and holding a team accountable to them
  • Strong communication skills with the ability to manage customer expectations across a distributed workforce

Preferred Qualifications

  • Experience supporting a manufacturing, agricultural, or multi-site operational workforce where IT users have varying technical literacy
  • Background building or scaling a support function in a high-growth organization
  • Familiarity with Microsoft Intune or endpoint management platforms
  • ITIL Foundation certification or equivalent service management training
  • Experience building or scaling a knowledge base and self-service portal
  • Demonstrated ability to balance strategic leadership with hands-on technical execution.
  •  Excellent communication, stakeholder management, troubleshooting, and customer service skills

Culture & Values at Cox Farms

At Cox Farms, we live out our Rooted Together culture:
 
  Our Purpose, Vision & Mission 

  • Purpose: Nourish the Planet 
  • Vision: To be the most trusted partner in food 
  • Mission: Delivering the world a reliable supply of healthy and sustainable food powered by our people 
  • Anthem: The Future of Food Grows Here 

Our Core Values
 At Cox Farms, our culture is Rooted Together. We live our values every day: 

  • Growth & Innovation – Always learning, improving, and finding better ways 
  • Responsibility (Ownership & Accountability) – Own results, act like owners 
  • Open & Honest (Transparency, Trust, Speaking Up) – We build trust through clarity, candor, and courage 
  • We Before Me (Collaboration, Care, Service) – Support our people, our partners, our communities, and the consumers we serve 
  • Safety – Safety in everything we do 

Employment Notice

This role will support all Cox Farms businesses. The employer for this role is BrightFarms Inc. and is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other characteristic protected by law.

For roles based in the United States: Applicants must be authorized to work in the US without the need for employer sponsorship. For roles based in Canada: applicants must be legally eligible to work in Canada.