ZipRecruiter

Log In

1

Manager End User Computing Jobs in Georgia (NOW HIRING)

Academy of Scholars

Network Administrator

Decatur, GA · On-site

... end user computing support, including investigating, troubleshooting, and resolving hardware ... Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure ...

Academy Of Scholars

Network Administrator

Decatur, GA · On-site

... end user computing support, including investigating, troubleshooting, and resolving hardware ... Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure ...

ATLANTICUS

Help Desk Engineer

Atlanta, GA · On-site

Manage incidents through completion while providing timely communication and exceptional customer ... or End User Computing role within a Microsoft enterprise environment. * Strong experience ...

previous page

Showing results 41-60

All JobsEnd User Computing JobsManager End User Computing JobsManager End User Computing Jobs in Georgia

Manager End User Computing information

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Manager End User Computing jobs in Georgia?

For Manager End User Computing jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Manager End User Computing jobs in Georgia look for?

The top searched job categories for Manager End User Computing jobs in Georgia are:

What cities in Georgia are hiring for Manager End User Computing jobs?

Cities in Georgia with the most Manager End User Computing job openings:

Manager End User Computing jobs near you
Infographic showing various Manager End User Computing job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution.

End User Support Analyst - Tech Bar

Inspire Brands, Inc.

Sandy Springs, GA • On-site

Full-time

Re-posted 19 days ago

Inspire Brands rating

5.8

Company rating: 5.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

29th of 107 rated fast food restaurants

Job description

The End User Support Analyst is responsible for delivering high-quality technical support and customer service to internal users by resolving hardware, software, and network issues. This role serves as a primary point of contact for end-user technology needs, ensuring timely troubleshooting, issue resolution, and a seamless user experience.
The analyst supports a wide range of IT systems-including desktops, laptops, operating systems (Windows and macOS), enterprise applications, and identity management tools-while managing and prioritizing support tickets. They collaborate cross-functionally with infrastructure, development, and application teams to escalate complex issues and drive resolution.
RESPONSIBILITIES
  • Responsible for providing end-user support and software, hardware, and network assistance. Equally comfortable supporting either Windows or Mac OS.
  • Relies on experience and judgment as well as pre-established procedures and instructions to identify, research, and resolve technical problems.
  • Troubleshoot and resolve trouble tickets related to technical difficulties with hardware, software, and the network.
  • Triage Level II and Level III trouble tickets.
  • Interface with infrastructure, database, and development personnel.
  • Ability to complete multiple simultaneous projects in a timely manner.
  • Analyzing and identifying trends and devising preventative solutions.
  • Performs other duties or special projects as assigned.
  • Collaborate with development staff to recreate problems in the test environment.
  • Verify with the customer that the issue has been resolved and update the ticketing system.
  • Communicate plans, progress, and issues in a timely manner.
  • Actively contribute to ongoing process improvement when working issues and requests through email, phone, tech bar, and bot interaction
  • Mentoring other help desk personnel on hardware and software problem analysis and resolution.
  • Recognizing, analyzing, and knowing when to escalate high-complexity issues to the Application Support team, while providing supporting analysis artifacts.
  • Installing, configuring, and maintaining desktop, VM, and laptop PCs and peripherals such as printers.
  • Installing and configuring applications and operating systems, software, and upgrades.
  • Troubleshooting and repairing complex hardware and network connectivity issues.
  • Removing old equipment and performing data migration to new machines.
  • Provide support for external helpdesk(s), field service organization(s), and Restaurant Technology groups with application support and maintenance management.
  • Wireless networking support for corporate and field-based users by including connectivity issues and VPN issues through wireless or hard-wired solutions.
  • Printer support for network printers and field-based multi-function devices, including network connectivity, software installation, minor repair, and vendor management for major repairs.
  • Logging all hardware and software on any desktop, laptop, server, and peripherals and ensuring that appropriate asset tracking software is regularly run against any asset maintained by the technician.
  • Logging consumable inventory used by the customer base, including completion of change inventory forms for all requested consumables by any customer.

EDUCATION AND EXPERIENCE QUALIFICATIONS
  • 4-Year degree in IT or related field preferred; equivalent experience may be substituted in lieu of education.
  • Minimum 2 years related experience in a Microsoft Server environment, prior Retail Technology experience in a QSR environment preferred. Prior Quick Service Restaurant experience, a plus.

REQUIRED KNOWLEDGE, SKILLS, OR ABILITIES
  • A strong customer focus is required; this position includes frequent interaction with associates at all levels of the organization.
  • Must be a self-motivated professional who is dedicated to assisting the customer in a tactful manner, even in the most stressful of circumstances.
  • Proven skills in technology troubleshooting.
  • Able to function effectively in a fast-paced team environment.
  • Quick to learn new systems and products.
  • Medium to high-level Microsoft Office 365 computer skills.
  • Extensive Microsoft Outlook knowledge.
  • Medium to high level of Windows 10 knowledge.
  • Some knowledge of Windows 11.
  • Medium to high level of Mac OS knowledge.
  • iPhone, iPad, Droid phones, Microsoft Surface and Tablet Support experience a plus
  • Stays current on technology trends and passionate about technology
  • After-hours support on a rotational basis (weekly).

#LIIB
Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.
We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.

What Inspire Brands employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Inspire Brands logo

About Inspire Brands

Sourced by ZipRecruiter

Inspire Brands Inc., located in Atlanta, GA, United States, operates in the foodservice industry as a multi-brand restaurant company, making it among the biggest restaurant companies globally. Their portfolio includes well-known restaurant brands such as Arby's, Buffalo Wild Wings, Sonic, and Jimmy John's, reflecting their commitment to innovation and quality. Founded in 2018 as a result of a consolidation of various restaurant brands under one corporate umbrella, Inspire Brands was formed with a vision to invigorate excellent brands and supercharge their long-term growth.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

2018

View All Inspire Brands Jobs

Apply