Job Summary
We are seeking a friendly, organized, and professional Front Desk Receptionist to join our HOA management team.
As the first point of contact for homeowners, board members, vendors, and visitors, you will play an important role in providing excellent customer service and supporting the daily operations of our office. Responsibilities include answering and directing phone calls, assisting homeowners with general questions, preparing mailings and correspondence, receiving visitors, and completing various administrative tasks.
The ideal candidate has a positive attitude, excellent communication and computer skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced office environment.
Responsibilities
- ย Greet and assist homeowners, board members, vendors, and visitorsย
- ย Answer, screen, and direct incoming phone callsย
- ย Respond to general homeowner questions and direct more complex matters to the appropriate team memberย
- ย Prepare, organize, and process outgoing mail and community correspondenceย
- ย Receive and distribute incoming mail, packages, and documentsย
- ย Assist with maintaining homeowner and association recordsย
- ย Perform data entry, scanning, filing, and other administrative dutiesย
- ย Help maintain a clean, organized, and welcoming front officeย
- ย Provide general support to community managers and other team membersย
- ย Complete additional administrative tasks as assignedย
Qualifications
- ย Previous receptionist or front-office experience preferredย
- ย Reliable and punctual, with strong time-management skills and the ability to prioritize tasks effectively.ย
- ย Excellent verbal and written communication skillsย
- ย Strong customer-service skills and a professional demeanorย
- ย Dependable, organized, and detail-orientedย
- ย Positive attitude and strong work ethicย
- ย Comfortable using computers, email, office software, and phone systemsย
- ย Ability to multitask and prioritize responsibilitiesย
- ย Experience in HOA management, property management, or a related industry is helpful but not requiredย
Benefits/Perks
- ย Competitive hourly payย
- ย Career growth opportunitiesย
- ย Fun, professional, and energetic work environmentย
- ย 401(k) and insurance benefitsย